Overall 1Password Reviews

Here's an unbiased review of 1Password. Discover how 1Password users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 10 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.2

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 93.8%

Likelihood to recommend

Out of 100%

1Password Pros and Cons Based on Customer Reviews

"Users appreciate the ability to share passwords securely, which streamlines collaboration and access control."

"1Password's customer support and customizable interface are well-received, making it user-friendly."

"The software generates strong, unique passwords, enhancing security without compromising ease of use."

"The platform offers convenient features like secure notes and travel mode, adding to its versatility."

"1Password simplifies password management by securely storing and auto-filling login credentials across devices."

"The cost and accessibility of foreign exchange can be a barrier for users in certain regions."

"The transition from a stand-alone app to a subscription model has been challenging for some."

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Showing 10 out of 10 Reviews

Hear directly from customers who have used 1Password. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Owais a.

Tutor

4.0

May 12, 2025

Used the software for : Free trial (Daily)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

One of the best pieces of software I've used, I used to forget all of passwords all the time but now its so easy!

I used to have a hard time remembering all my passwords, and I was always worried about forgetting them or using the same one everywhere. But ever since I started using 1Password, everything's been so much easier and safer. The app is super easy to use. It helps me create strong passwords.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

1Password Mobile App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

I also love that I can store other important stuff in there too, like my Wi-Fi password, ID numbers, and notes. It even lets me know if any of my passwords have been in a data breach, so I can change them quickly.

What do you dislike about 1Password?

You have to pay for it. There’s no forever-free version like some other apps. Setting it up for the first time can feel a little confusing if youre not tech-savvy. Sharing passwords with others is possible, but it can be a bit tricky to figure out.

What features is 1Password currently missing?

family mode is missing

What other products like 1Password have you used or evaluated?

John

Cyber Security Specialist

5.0

Jul 29, 2024

Used the software for : Free trial (Daily)

Company Size :1001-5000 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Secure passwords stored and accessible from anywhere

1Password has greatly simplified my job of managing passwords for our company's hundreds of employees. I no longer waste time resetting forgotten passwords or generating new secure login credentials. Now I can focus on strengthening other aspects of our security posture.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

1Password IOS App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

I like that 1Password allows me to access all of our systems passwords from any device quickly and securely. Being able to automatically log into web pages and applications saves a ton of time.

What do you dislike about 1Password?

I miss some advanced multi-factor authentication features for web logins.

What features is 1Password currently missing?

The only thing I feel is missing is a password auditing tools.

What other products like 1Password have you used or evaluated?

Keeper

Brandon

Cyber Security Specialist

5.0

Jun 10, 2024

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

Verified via linkedIn.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Simplifying Password Management

This platform has greatly simplified and strengthened the way I manage login credentials and account security in my company. It has eliminated the need to remember multiple passwords and has improved the security of my accounts by generating strong, unique passwords for each account. This has prevented me from falling into the trap of using weak or repeated passwords, which is a major security risk.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

1Password IOS App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

What I like most is its focus on security without sacrificing ease of use. The ability to generate secure passwords, securely store and share data, and automatically fill passwords simplifies password management in both personal and professional settings.

What do you dislike about 1Password?

What I like most is its focus on security without sacrificing ease of use. The ability to generate secure passwords, securely store and share data, and automatically fill passwords simplifies password management in both personal and professional settings.

What features is 1Password currently missing?

It could be interesting to have additional security analysis functions. A password analysis feature that evaluates the strength of existing passwords and provides recommendations for improvement.

What other products like 1Password have you used or evaluated?

LastPass

AkulSharma

Founder

5.0

Feb 20, 2024

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Elevating Security and Efficiency in Password Management

1Password has proven instrumental in fortifying our security measures, enforcing robust password practices, and streamlining collaboration. The platform's strength lies in its ability to generate and manage strong, unique passwords, reducing vulnerability to unauthorized access. Automation of password-related tasks enhances operational efficiency, allowing for a more strategic use of IT resources. While there were initial implementation costs, the return on investment is evident in the heightened security posture and improved collaboration. 1Password emerges as a comprehensive solution for businesses seeking to enhance password management, balancing security and efficiency effectively.

Feature 5

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

Password Strength and Uniqueness: 1Password excels at generating and managing strong, unique passwords for each account, reducing vulnerability to unauthorized access. Its automated password creation and storage ensure a robust defense against compromise.

What do you dislike about 1Password?

User Interface Complexity: Simplify the interface for a more user-friendly experience, especially for new users.

What features is 1Password currently missing?

Improved Mobile Experience: Optimize the mobile app for a smoother and more intuitive user experience.

octus a.

MD

5.0

Nov 01, 2023

Used the software for : Free trial (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

An Essential Software

Keeping track of numerous passwords for both desktop computers and mobile devices while trying to stay safe is a herculean task for staff, not to mention a business owner who is the custodian of all software and access control. This software is like my spare brain or memory bank.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

Ease of use, customer support services, and a friendly, customizable user interface.

What do you dislike about 1Password?

Cost and Access. The cost and accessibility of Nigerian access to foreign exchange is a militating factor against the use of the software. We should be able to pay with local currency.

What features is 1Password currently missing?

Recovery account.

What other products like 1Password have you used or evaluated?

Non.

islam. P.

Manager

5.0

Sep 18, 2023

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Review for 1Password

I use 1Password to securely store various data, sync it across all my devices (Macs, iPads, iPhones), and share 1Password databases with select clients. 1Password generates unique secure passwords, populates password entry fields on websites, and securely manages everything. I have 3,700 passwords, software licenses, and credit cards stored in my 1Password database. Without a similarly secure way to manage that data, I would be utterly unable to work efficiently. I have introduced countless clients to 1Password, and it has become an equally vital part of their daily workflow as well.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

Convenient, secure access to my passwords anywhere. Auto-generates secure, long, random passwords I would never be able to remember with so many I have to keep track of. Its a small thing, but the numbers and punctuation are shown in different colors.

What do you dislike about 1Password?

The switchover from the stand-alone app to the subscription-based version was a bit difficult for me. Now I have duplicate entries that are taking me forever to delete as I check each one to make sure I have the most current info on the one I keep.

What features is 1Password currently missing?

i dnt, miss any features

What other products like 1Password have you used or evaluated?

It's like carrying a secure vault full of well organized passwords on sticky notes in my pocket, wherever I go.

Mohan k.

Senior lead engineer

4.0

Sep 04, 2023

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

1Password great features

I highly recommend 1Password to anyone looking for a secure and convenient password manager. It is a great way to protect your online accounts, share passwords, and make your life easier.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

1Password Mobile App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

1Password offers a variety of features, such as a password generator, secure notes, and travel mode.

What do you dislike about 1Password?

There is a bit of a learning curve to using 1Password. However, once you get the hang of it, its very easy to use.

What features is 1Password currently missing?

The ability to export by vault

What other products like 1Password have you used or evaluated?

LastPass

Chandra k.

IT ANALYST

5.0

Aug 28, 2023

Used the software for : 2+ years (Daily)

Company Size :10,001+ employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

1Password made easy to access all the apps required multiple password authentication

The 1Password app is helpful as I have to use multiple admin software to access and perform my daily tasks. I can't remember different passwords, wherein 1Password is the brain of my system that reflects all my passwords and helps me seamlessly log in.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

1Password IOS App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

Easy to use, and it remembers my userid and password as well, so I just have to start typing; it will automatically use.

What do you dislike about 1Password?

Master password recovery should be easy, and all good. I dont find any major improvements.

What features is 1Password currently missing?

All good

What other products like 1Password have you used or evaluated?

Yep but 1passwors is most user friendly

Sunil

4.0

Nov 22, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best place to save , generate passwords and other informations

1Password has helped in storing multiple passwords, websites, login credentials, documents, files, and other information in a secure location (vault). It also helps us generate new passwords and store or update them automatically.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

1Password Mobile App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

- Vaults and ability to store different kinds of information in one place.- Ability to generate passwords automatically.

What do you dislike about 1Password?

A flow diagram showing how vaults are created and can be shared should be there in 1Password. For first-time users, its a problem to understand the functionality of Vaults.

Do you think 1Password delivers value for the money spent?

Yes

Are you satisfied with 1Password features?

Yes

Did implimentation of 1Password was easy?

Yes

What features is 1Password currently missing?

Process flow of vaults will help everyone

What other products like 1Password have you used or evaluated?

None of the I used before

How 1Password is better/different from its competitors?

It helps in saving all your valuable / important information in one location

Vyas

5.0

Oct 12, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Secrets management with 1 Password

Our organization uses 1Password extensively for all credentials. We use it to share passwords for common resources and control access across the organization. It makes security and access control a breeze! Revoking credentials for exiting employees and onboarding new ones is very efficient.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

1Password Mobile App Experience

1 2 3 4 5 6 7 8 9 10

1Password After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about 1Password?

Folders and special types of certificate storage and private keys.

What do you dislike about 1Password?

More controls on sharing.

Do you think 1Password delivers value for the money spent?

Yes

Are you satisfied with 1Password features?

Yes

Did implimentation of 1Password was easy?

Not Sure

What features is 1Password currently missing?

Most of the things I need are covered

What other products like 1Password have you used or evaluated?

Team pass

How 1Password is better/different from its competitors?

UX is very simple and easy. More controls for admin.