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Act
What is Act?
Act! makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation. For over 30 years, Act! has been a pioneer in the small business software market and today offers the rich functionality, unparalleled flexibility & more.
Act Starting Price
$ 79/User/Month
Act Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Act Screenshots
Key Features of Act
- Case Management
- Contact Manager
- CRM & Sales Dashboards
- CRM & Sales Reports
- Document Management
- Email Integration
- Email Templates
- Inventory Management
- Lead Generation
- Marketing Automation
- Product Database
- Project Management
- Sales Tracking
- Opportunity Management
- Lead Management
- Customer DataBase
Act Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Monthly, Yearly
-
Api
-
Customization
-
Mobile Support
Language Support
- English
- French
- German
- Spanish
Act Categories on SoftwareSuggest
Act Comparisons
Act Pricing
- Contact & Activity Management
- Opportunity & Sales Tracking
- Marketing Automation
- Apps & Integrations
- Business Insights
- Deployment, Access & Payment Flexibility
- Sales Pipeline Management
- Customer Management
- Calendar & Activity tracking
- Sales Process Automation
- Opportunity Tracking
- Sales Pipeline management
- Unlimited Customization
- Deployment, Access & Payment Flexibility
- Customer Management
- Email Marketing
- Sales Acceleration
- Connections to Apps
- Embedded Inbox Experience
Company Details
Swiftpage Act!, LLC
Denver
?Denver Headquarters 621 17th Street, Suite 500 Denver, CO 80293
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Act Description
Affordable and easy to use, Act! is the trusted solution to help individuals, small businesses, and sales teams organize prospect and customer details in one place, send emails, market products and services more effectively, and drive sales results.
Collaborate with your team to stay up-to-date on the latest contact and activity details, automate best practice sales processes, and send targeted email marketing campaigns – from in the office, or on the road.
- Contact & Activity Management - Track customer information, manage calendars, and prioritize activities.
- Opportunity & Sales Tracking - Convert leads, drive sales through the pipeline, and track productivity.
- Marketing Automation - Segment contacts, create and send targeted email campaigns, and prioritize hot leads.
- Sales pipeline management - Track products or services, status, days open, probability of close, documents, and more with every sales opportunity.
- Automation & Integration - Automate follow-up activities, trigger defined processes, and seamlessly integrate with business tools like Outlook® and Office.
- Mobility - Access Contact, Opportunity, and Calendar details on-the-go.
- Business Insights - Segment and target select customer groups, gain critical business insights, and guide strategic improvements.
- Deployment, Access & Payment Flexibility - Act! offers unparalleled choice when it comes to tailoring a solution that fits with the unique ways you do business.
- Administration & Security - Act! is designed to maximize flexibility and provide a variety of optons for customizing access and securing your data.
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Act Videos
Overall Reviews
Act Pros and Cons
Pros
"Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations."
"Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up"
""Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today"
Cons
"Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it."
"Sometimes switching between databases causes the software to crash its issue ."
"As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. ""
Act Reviews (3)
islam. P.
Manager
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified By : 
Review for Act
I generally find ACT! basic but easy to use. You find there what you need - particularly the database management.I have pioneered the purchase of ACT! in my company. Back then, It offers a perpetual license per user which is great as you don't subject yourself to a monthly or annual subscription. I love the fact that ACT! marketing can be customised and very rare that it falls under the promotions tab of the email recipient.
Act After Sales Service Rating
What do you like best about Act?
Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.
What do you dislike about Act?
Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.
What features is Act currently missing?
I dnt' miss any features
What other products like Act have you used or evaluated?
I have tested other CRMs. ACT! has always ranked top of the list for me. ACT!'s annual updates have always improved the product. Customer support has improved year by year too.
M A.
Co
Used the software for : 1-2 years (Daily)
Company Size :201-500 employees
Verified By : 
The Key Role of Acts in My Business
Act Software empowers small and medium-sized businesses to market better, generate more sales, and create customers for life. That's why I love the act.
Act After Sales Service Rating
What do you like best about Act?
Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up
What do you dislike about Act?
Sometimes switching between databases causes the software to crash its issue .
What features is Act currently missing?
Future miss no Improvement needed
What other products like Act have you used or evaluated?
Not used
syed s.
Safety officer
Used the software for : Free trial (Daily)
Company Size :501-1000 employees
Review of software suggest
Customer First is a great software and a blessing to me as a freelancer. It is straightforward to manipulate through to give you the best response to customer needs promptly is imperative. And The main asset provided is the email integration, which is Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to see trends and address needs promptly easily. There is a section for Rapid resolution of bugs, and other customer issues, which is the game's name with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. It allows anyone to be successful in whatever business they may be doing. You will love CustomerFirst. I suggest and recommend to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.
Act After Sales Service Rating
What do you like best about Act?
"Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today
What do you dislike about Act?
As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. "
What features is Act currently missing?
No it's great
Act FAQs
How much does Act cost?
The starting price of Act is $ 79/User/Month. It has different pricing plans:
- Act! Growth Suite : $ 79/User/Month
- Act! CRM : $ 35/User/Month
- Act! 365 : $ 10/User/Month
Act also provides a free trial to users.
What are the top 5 features for Act?
The top 5 features for Act are:
- Case Management
- Contact Manager
- CRM & Sales Dashboards
- CRM & Sales Reports
- Document Management
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Act Awards
