

ActivDesk
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What is ActivDesk?
ActivDesk is an online, ready-to-use Helpdesk Management/Ticket Generation/Support Desk software, available on a subscription-based model. It is an omni-channel helpdesk solution with a unified view of all customer interactions.
ActivDesk Starting Price

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Key Features of ActivDesk
Here are the powerful features that make ActivDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Knowledge Base
- Automated Workflows
- Multi Channel Support
- Customer Portal
- Sla Management
- Reporting And Analytics
- Customizable Dashboards
- Email Integration
- Live Chat
- Mobile App
- Asset Management
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Self Service Portal
- User Management
- Role Based Access Control
- Third Party Integrations
ActivDesk Specifications
Get a closer look at the technical specifications and system requirements for ActivDesk. Find out if it's compatible with your operating system and other software.
ActivDesk Description
Here's the comprehensive description of ActivDesk. Gain a brief understanding of its unique features and exceptional benefits.
Activdesk Helpdesk Software is an efficient out of the box, ready to deploy helpdesk & ticketing software. It enables CSR’s to address customers queries and complaints within the defined SLA more efficiently.
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ActivDesk FAQs
What are the top 5 features for ActivDesk?
The top 5 features for ActivDesk are:
- Call Center
- Lead Management
- Call Management
- Lead Capture
- Call Logging
What type of customer support is available from ActivDesk?
The available support which ActivDesk provides is:
- Phone
- Live support
- Training
Where is the headquarters/company of ActivDesk located?
The headquarters/company of ActivDesk is located at Delhi.
What types of businesses does ActivDesk serve?
ActivDesk serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is ActivDesk commonly used?
ActivDesk is commonly used for various purposes, such as Ticketing Management and more.
Who are the primary competitors of ActivDesk?
The three major competitors of ActivDesk are BeyondTrust, HubSpot Service Hub and UJET. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.