Overall Adobe Captivate Prime Reviews

Here's an unbiased review of Adobe Captivate Prime. Discover how Adobe Captivate Prime users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 56 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.1

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 83.9%

Likelihood to recommend

Out of 100%

Adobe Captivate Prime Pros and Cons Based on Customer Reviews

"Automation features like user management and report generation save time for administrators."

"A generous 30-day trial period allows users to thoroughly evaluate the platform before committing."

"The cloud-based model is cost-effective, eliminating the need for server setup and maintenance."

"The integration with Adobe tools and third-party applications is seamless, enhancing the learning experience."

"Users appreciate the simple and clean design, making navigation easy and intuitive."

"The subscription model can be inflexible, with fees for mid-contract cancellations."

"More video tutorials and guides are needed to help users navigate advanced features."

"Mobile app capabilities need improvement to enhance accessibility for learners on the go."

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Showing 20 out of 56 Reviews

Hear directly from customers who have used Adobe Captivate Prime. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Olivia

Learning Development Consultant

5.0

Oct 10, 2018

Used the software for : Free trial

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Cloud based SaaS system.

Adobe Captivate Prime offers the benefits of the SaaS model. Migration is fairly easy for those who want to switch to this LMS, making it a preferable choice.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Its good that it is a cloud-based software because it saves a lot of costs involved in setting up servers, hosting, and maintenance that companies which use their own LMSs struggle with. Migration from other LMSs to this is easy too.

What do you dislike about Adobe Captivate Prime?

Its good that it is a cloud-based software because it saves a lot of costs involved in setting up servers, hosting, and maintenance that companies which use their own LMSs struggle with. Migration from other LMSs to this is easy too.

Olivia

Instructional System Designer

4.0

Oct 10, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Great integration in this LMS.

The high level of integration makes Adobe LMS a top choice for organizational learning, especially for those who are familiar with Adobe tools.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Its nice that the LMS integrates with Captivate, Connect, and many other third-party tools so that the overall learning is smooth and provided in a single place.

What do you dislike about Adobe Captivate Prime?

For advanced features that are hidden deep, there need to be more tutorials.

Ella

Learning Consultant

4.0

Oct 03, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

ACP has Notifications and many other very useful features. LMS is easy to use.

Adobe Captivate Prime LMS is good and makes life simpler for learners. If you want to explore this for your learning needs, you can select this. The best part is that it's easy to set up and use. In a couple of hours, you can get this up and running. The left-side navigation panel is easy to understand and move around. Lots of positives on this one. Pretty simple and easy to use for a quick learning experience. It should definitely be a top choice for your organization.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Notifications is a nice feature in Captivate Prime. You can choose only the important notifications and not get too many reminders.

What do you dislike about Adobe Captivate Prime?

There need to be more video tutorials for beginners. Mobile apps need to be improved a lot.

Carolyn

Learning Consultant

4.0

Oct 03, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

ACP lots of Positives but needs improvements.

Good for organizations but needs improvement in many areas. If these are addressed, it can be a useful tool.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

The best features of Adobe LMS are that it is easy to use, has simple subscription pricing, integrates well, and has a good learner dashboard.

What do you dislike about Adobe Captivate Prime?

Things that need improvement are the apps and social integration; other than that, it is good.

Olivia

4.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

A great LMS compared to many in the market.

Overall, a great LMS compared to many in the market. Companies should explore this instead of investing in building their own learning software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

The basic learner experience is good. Enroll, take courses, understand your deadlines, peer comparison, etc. A generous 30-day trial is a big plus.

What do you dislike about Adobe Captivate Prime?

There are a lot of features but it needs some navigation and exploring tutorials to get a hang of all the features.

Elizabeth

4.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Captivate Prime is the best product

Overall, a great experience. There are lots of options to automate tasks, saving a lot of time. A must-explore for organizations.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Its automation features are good. For example, the adding of users, assigning courses, generating reports, and managing notifications.

What do you dislike about Adobe Captivate Prime?

It should be easy to subscribe and unsubscribe. If you want to cancel mid-contract, there is a fee.

Jennifer

Consultant

4.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Keeping track of your learning.

It's important for employees to have a learning tool that keeps track of all their learning. This learning tool keeps employees aware of their learning tasks, which is great.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Most learners complete their training, and after some time, they are not sure if they have completed it or not. Captivate badges, completion certificates, and transcripts make it easy for learners to be aware.

What do you dislike about Adobe Captivate Prime?

No major flaws identified in the system currently. More video tutorials would be good. Its good to go as a learning tool.

Carol

Content Administrator

4.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Adobe offers awesome customization for your brand. Fluidic player is a wonderful feature.

Adobe is a reputable brand that makes it easy for you to provide a branded experience to your learners. Most LMSs have various types of content available, but when you try to play them, they ask for plugins. The fluidic player is a wonderful feature because you can play everything in one place. On the apps, this feature doesn't seem to be as great as the web version. Streaming seems slower too. Adobe is good at making well-designed tools, and the single player here is a wonderful feature. Highly recommended software.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

The best parts of this software are your branding; you can brand it with your logo, custom URL, and a few themes are available for you to choose from. Catalogs can also be customized for users. It takes care of the branded learning aspect.

What do you dislike about Adobe Captivate Prime?

There can be options for a few more colors or themes; other than that, its a great tool.

Sophie

5.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Suitable for Learning Instructors and managers

This learning software is very handy for organizations with a lean learning team; a couple of people can manage the entire learning process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

With Adobe Prime, it saves the hassle of having a large team. The learning manager or instructor can manage their scheduling, assignment submissions, scoring, user management, and attendance, etc.

What do you dislike about Adobe Captivate Prime?

For students or peers, there are discussion boards but they should have some more social features.

Jennifer

Vendor manager

4.0

Sep 29, 2020

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Latest design principles in this learning software.

Adobe has ensured it incorporates the latest design principles. Its design is simple, quick to respond, and clean.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

The navigation is simple and easy. Its a subscription model for pricing, so it is easy to pay per month.

What do you dislike about Adobe Captivate Prime?

The navigation is simple and easy. Its a subscription model for pricing, so it is easy to pay per month.

Hari

4.0

Sep 17, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Manage users effectively. Need offline features.

It's a smart learning tool that allows extensive automatic syncing of users and other data. A must-have LMS.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Its great because it allows us to manage users well, both external and internal, from your FTP or any other system. You can create user groups accordingly as well.

What do you dislike about Adobe Captivate Prime?

Not a lot of negatives to this software; they could add more offline features.

Mathish

Independent Consultant

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Amazing Cloud and SaaS LMS

Captivate Prime uses the most advanced technology because it is newer than most other LMSs on the market.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Organizations can choose this instead of building their own tools from scratch. It will save them a lot of time and cost. Since this is SaaS-based, the pricing structure and cloud features are very useful.

What do you dislike about Adobe Captivate Prime?

Although great as a cloud LMS, there should be an offline version as well for those who arent always connected.

Elizabeth

eLearning Consultant

5.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

A no nonsense, right on spot LMS

Go for it if it suits your budget. It's a great learning management tool.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

This learning tool is fairly simple to use. While other LMSs focus on being flashy, Adobe Captivate Prime is just about getting the job done. Its flat design and single web page architecture make it clean and neat.

What do you dislike about Adobe Captivate Prime?

There are a lot of features which needs video explanations. Need some easy tutorials.

Bhalla

HR Generalist - eLearning

5.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Easy to use and awesome LMS

It's easy to use for all the different roles in the learning team. It's great software for organizations to use.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Each role in the LMS is built with features specific to that role. For example, the admin has automation and enrolling users, managers have reporting, and learners have dashboards and skills. This makes each of their roles easy.

What do you dislike about Adobe Captivate Prime?

No significant negatives were found in the trial period, but authoring tools should be included.

Amelia

Instructional Designer

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Good Adobe Captivate Prime

Captivate Prime's pricing structure is quite simple. If you are a medium-sized organization, Adobe Captivate Prime is the best choice.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

I like the notes feature the best. It is very easy to keep notes of everything in a single place and tag them, enabling search anytime. You can search skills, catalogs, and many other categories as well.

What do you dislike about Adobe Captivate Prime?

Need more language options on the interface for multilingual support.

Cameron

Learning Administrator

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Awesome learning tool for admins and managers.

It's a pretty good software tool; it makes things very easy for admins, managers, and learners too.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

This has plenty of useful features for managers; it saves time and effort by automating and syncing wherever possible. It has rating, scoring, learner feedback, reporting features, user additions, and course assignment. Pretty good.

What do you dislike about Adobe Captivate Prime?

Larger organizations with more employees may be better off having a fixed fee rather than a per-employee subscription fee.

Madeleine

Apps Development

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

App based learning needs work. A modern LMS with many plus points and some improvement areas.

Adobe needs to invest time and money in redesigning the front end and backend of the apps. The LMS is good for an organization to deliver training to its employees. Of the many features, I liked the learner dashboard and single player for all content the most. The learner dashboard allows learners to stay up to speed on their training. The single fluid player is awesome because you don't need to install all those plugins. Some social integration for peer-to-peer sharing and better apps are needed to make this LMS the best in its space. Overall, it is great for employee learning but needs improvements in some areas. If these improvements are made, this LMS will be the right pick for you.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Both iOS and Android apps are available for learners to download and use. There is multi-device support as well. It is important to have good UI and UX on the mobile apps; otherwise, it is difficult for users to navigate.

What do you dislike about Adobe Captivate Prime?

The general feedback on the apps is not great. Loading and speed is not up to the mark. The app should seamlessly play all types of content as well.

Hamilton

L&D Consultant

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Different kinds of learning in a single platform

Adobe Captivate Prime is worth exploring as a learning management tool for managing different types of learning.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

You can manage all your different types of learning here, whether it is virtual classroom, online learning, instructor-led training, or training based on activities.

What do you dislike about Adobe Captivate Prime?

It doesnt have inbuilt authoring and meeting tools; you need to integrate them from other tools.

Vaughan

Training Manager

4.0

Sep 14, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

Brilliantly created LMS.

Captivate Prime is useful for your organization's learning, with a trial account available to help you make your choice.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Most companies have a couple of staff for managing the organizations learning. For them, the manager, learner, author, and admin roles are easily interchangeable. There is a generous 30-day trial period for you to evaluate the LMS well before buying.

What do you dislike about Adobe Captivate Prime?

Need more video explainer videos for navigating through all the complex features.

Felicity

eLearning Advisor

5.0

Sep 14, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

Filled with great Learning features.

If your learners are primarily mobile users, the apps may not be the best option. However, the desktop version offers excellent features for learners.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Adobe Captivate Prime?

Adobe Captivate Primes learner dashboard gives a clear view of all your learning. The desktop features are really awesome and easy to navigate.

What do you dislike about Adobe Captivate Prime?

The learner experience on the mobile apps needs improvement. It consumes data and slows down the speed.

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