What is Aheeva?

Aheeva is a comprehensive contact center solution designed to elevate customer service operations. It offers tailored support, seamless integration, and extensive training, ensuring businesses can meet their unique needs and thrive in todays competitive market. Schedule a demo today.

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Key Features of Aheeva

Here are the powerful features that make Aheeva stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Monitoring
  • Reporting And Analytics
  • CRM Integration
  • Skill Based Routing
  • Outbound Campaign Management
  • Multichannel Support
  • Workforce Management
  • Quality Management
  • Call Scripting
  • Voice Logging
  • Agent Performance Metrics
  • Call Blending
  • Voip Support
  • Customizable Dashboards
  • Call Transfer
  • Call Conferencing
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Aheeva Screenshots

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Aheeva Specifications

Get a closer look at the technical specifications and system requirements for Aheeva. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Aheeva
Headquarter : Montreal
Full Address : 980 St. Catherine West, 5th Floor, Montreal, QC, H3B 1E5, Canada
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Aheeva Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Aheeva Comparisons

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Alternatives of Aheeva

Explore alternative software options that can fulfill similar requirements as Aheeva. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Aheeva FAQs

What are the top 5 features for Aheeva?

The top 5 features for Aheeva are:

  • Document Management
  • Contact Management
  • Call Management
  • Dashboard
  • Call Monitoring

What type of customer support is available from Aheeva?

The available support which Aheeva provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

Where is the headquarters/company of Aheeva located?

The headquarters/company of Aheeva is located at Montreal.

What types of businesses does Aheeva serve?

Aheeva serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Aheeva commonly used?

Aheeva is commonly used for various purposes, such as Omnichannel Contact Center and more.

Who are the primary competitors of Aheeva?

The three major competitors of Aheeva are Sytel, astTECS and Aceyus. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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