Best AI CRM Software
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Most Popular AI CRM Software
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List of 20 Best AI CRM Software
Contenders | 2026
Product Description
New era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio helps midsize and large organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market by natively combining applications and AI... Read More About Creatio
Creatio Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Campaign Management
- Sales Forecasting
- Collaboration Tools
- Opportunity Management
- Workflow Automation
- Business Process Management
- Lead Management
- Case Management
- View all Features
Creatio Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-powered CRM for sales teams with transaction tracking and AI forecasting
Product Description
"Pipedrive CRM is designed for sales teams and uses AI to refine the sales process. It includes transaction tracking, AI forecasting, and automated follow-ups. AI helps prioritize leads and optimize workflows. Pipedrive is popular among small and medium-sized businesses aiming to boost sales efficiency." Read More About Pipedrive
Pipedrive Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Pipeline Management
- Third Party Integrations
- Custom Fields
- Sales Forecasting
- Calendar Integration
- Mobile App
- Activity Reminders
- Api Access
- View all Features
Pipedrive Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-driven CRM for simplifying sales and customer management
Product Description
Nutshell CRM is an AI-driven platform that simplifies sales and customer management. It offers pipeline management, sales automation, and detailed reporting. Nutshell’s AI helps sales teams prioritize high-value leads and enhances overall productivity, making it a versatile tool for effective sales management. Read More About Nutshell
Nutshell Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Reporting And Analytics
- Sales Automation
- Email Campaigns
- Lead Management
- Mobile Access
- Sales Forecasting
- Custom Fields
- Activity Tracking
- View all Features
Nutshell Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-powered CRM for small businesses with automated follow-ups and lead scoring
Product Description
Keap, formerly Infusionsoft, is an AI-powered CRM for small businesses. It features automated follow-ups, lead scoring, and personalized customer interactions. Keap’s user-friendly interface and automation tools save time and boost productivity, making it a strong choice for entrepreneurs looking to streamline sales and marketing. Read More About Keap CRM
Keap CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Lead Scoring
- Payment Processing
- Mobile App
- Sms Marketing
- Social Media Integration
- Web Forms
- Reporting And Analytics
- Contact Management
- View all Features
Keap CRM Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Twozo CRM effortlessly manages your contacts, deals, and sales pipeline. With smart automation, easy integration, and a smooth interface helps you stay on top of your business without the hassle. Read More About Twozo CRM
Twozo CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Document Management
- Email Integration
- Contact Management
- Sales Pipeline Management
- Task Management
- Mobile Access
- Calendar Integration
- Role Based Access Control
- View all Features
Standard
$ 8
Per User/Monthly
Premium
$ 20
Per User/Monthly
Enterprise
$ 30
Per User/Monthly
Twozo CRM Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-powered CRM for managing customer connections and optimizing sales processes
Product Description
Salesforce is a top CRM technology using AI to manage customer connections. Its capabilities include AI-driven analytics and tailored interactions. The platform speeds up sales, enhances customer service, and supports overall growth. Salesforce helps organizations optimize their sales processes and boost their business outcomes efficiently. Read More About Salesforce
Salesforce Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Appexchange
- Quote Management
- Opportunity Management
- Workflow Automation
- Mobile Access
- Sales Forecasting
- Customer Service Management
- Reports And Dashboards
- View all Features
Starter Suite
$ 25
User/Month
Professional
$ 80
User/Month
Enterprise
$ 165
User/Month
Unlimited
$ 330
User/Month
Salesforce Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-driven CRM with predictive analytics, lead scoring, and customizable workflows
Product Description
Zoho CRM integrates AI to efficiently manage customer interactions and sales. Its AI assistant, Zia, delivers predictive analytics, lead scoring, and workflow automation. Zoho CRMs platform is customizable, supports various industries, and grows with your business, making it suitable for diverse business needs. Read More About Zoho CRM
Zoho CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Zia Ai
- Lead Management
- Customizable Modules
- Social Media Integration
- Salessignals
- Inventory Management
- Workflow Automation
- Web Forms
- View all Features
Standard
$ 9
User/Month, Billed Annually
Professional
$ 16
User/Month, Billed Annually
Enterprise
$ 27
User/Month, Billed Annually
Zoho CRM Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-enhanced CRM with tools for email tracking, lead management, and sales automation
Product Description
HubSpot CRM features an easy-to-use interface and AI-enhanced tools for managing customer relationships. It includes email tracking, lead management, and sales automation. AI provides actionable insights and recommendations. Ideal for small to medium-sized businesses, HubSpot CRM improves sales and marketing with an intelligent, cost-effective solution. Read More About Hubspot CRM
Hubspot CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sales Forecasting
- Email Integration
- Sales Pipeline Management
- Email Tracking
- Contact Management
- Integration With Third Party Apps
- Workflow Automation
- Marketing Automation
- View all Features
Starter
$ 45
Per Month
Professional
$ 800
Per Month
Enterprise
$ 3600
Per Month
Hubspot CRM Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-integrated CRM suite for marketing, sales, and support with predictive insights
Product Description
Microsoft Dynamics 365 features AI in its CRM suite, covering marketing, sales, and support. AI capabilities include predictive insights, sentiment analysis, and automated workflows. It integrates smoothly with Microsoft products, offering a unified solution to enhance customer engagement and streamline business processes. Read More About Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Mobile Accessibility
- Human Resources Management
- Integration With Office 365
- Budgeting
- Reporting And Analytics
- Intercompany Transactions
- Supply Chain Management
- Project Management
- View all Features
Team Members
$ 8
User/Month
Essentials
$ 70
User/Month
Premium
$ 100
User/Month
Microsoft Dynamics 365 Business Central Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI-driven CRM with lead scoring, AI email tracking, and sales automation
Product Description
Freshsales, from the Freshworks Suite, offers an AI-driven CRM solution. It features lead scoring, AI email tracking, and sales automation powered by Freddy, its AI assistant. Freshsales helps businesses manage customer relationships with actionable insights and personalized recommendations, enhancing sales and customer service processes effectively. Read More About Freshsales
Freshsales Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Team Inbox
- Mobile App
- Integrations
- Contact Management
- Deal Management
- Sales Sequences
- Sales Pipeline Management
- Email Tracking
- View all Features
Free
$ 0
For upto 3 Users
Growth
$ 9
User/Month
Pro
$ 39
User/Month
Enterprise
$ 59
User/Month
Freshsales Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-powered CRM with predictive analytics and customer journey mapping
Product Description
SugarCRM provides an AI-powered platform for managing customer interactions and sales activities. It includes predictive analytics, customer journey mapping, and automated task management. SugarCRM’s flexibility and customization make it adaptable to various industries, allowing companies to tailor the software to their specific needs and preferences. Read More About SugarCRM
SugarCRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Collaboration Tools
- Data Import/export
- Reporting And Analytics
- Quote Management
- Calendar Integration
- Lead Management
- Task Management
- Contact Management
- View all Features
PROFESSIONAL
$ 40
User/Month
ENTERPRISE
$ 65
User/Month
ULTIMATE
$ 150
User/Month
SugarCRM Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Bridge CRM is an award-winning AI-native, global SaaS that listens, learns, and talks back. Powered by Milo, an intelligent agent, it unifies sales, field ops, and logistics for manufacturing. Processes natural language to deliver predictive insights across your value chain. Check Bridge CRM reviews to... Read More About Bridge CRM
Bridge CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Pipeline Management
- Contact Management
- Sales Pipeline Management
- Ai-powered Insights
- Lead Management
- Sales Automation
- Workflow Automation
- Opportunity Management
- View all Features
Bridge CRM Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-integrated CRM for project and customer relationship management
Product Description
Insightly is a CRM solution that integrates AI to improve project and customer relationship management. It offers lead management, process automation, and detailed analytics. Insightly’s AI features provide deeper customer insights, streamline operations, and enhance project delivery, making it a valuable tool for businesses. Read More About Insightly CRM
Insightly CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Dashboards
- Workflow Automation
- Api Access
- Calendar Integration
- Task Management
- Customer Support
- Pipeline Management
- Email Integration
- View all Features
Free
$ 0
User/Month/Billed Annually
Basic
$ 12
User/Month/Billed Annually
Plus
$ 29
User/Month/Billed Annually
Professional
$ 49
User/Month/Billed Annually
Insightly CRM Features and Usability-Based User Satisfaction Score
Emergents | 2026
AI-enhanced CRM with tools for customer relationships, sales, and marketing
Product Description
Apptivo is an AI-enhanced CRM providing tools for customer relationships, sales, and marketing. It includes lead management, process automation, and customer segmentation. Apptivo’s AI delivers predictive analytics and personalized recommendations, helping businesses streamline operations and increase client satisfaction. Its customizable platform suits various industries and... Read More About Apptivo CRM
Apptivo CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Dashboards
- Mobile Access
- Project Management
- Workflow Automation
- Analytics And Reporting
- Document Management
- Calendar Integration
- Lead Management
- View all Features
Starter
$ 0
User/Month/Billed Annually
Premium
$ 8
User/Month/Billed Annually
Ultimate
$ 21
User/Month/Billed Annually
Apptivo CRM Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-enhanced social CRM for developing and nurturing client relationships
Product Description
Nimble is a social CRM that uses AI to develop and nurture client relationships. It integrates with social media and corporate tools to provide a comprehensive view of client interactions. Nimble’s AI features include relationship insights, contact management, and sales automation, supporting enhanced social selling... Read More About Nimble
Nimble Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sales Pipeline Management
- Custom Fields
- Email Tracking
- Data Import/export
- Social Media Integration
- Contact Management
- Reporting And Analytics
- Activity Tracking
- View all Features
Regular
$ 22
License/Month
Nimble Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
BESTSYS is an AI-driven business management platform that automates tasks like HR, accounting, and sales, offering customizable workflows to streamline operations and improve productivity. Read More About BESTSYS
BESTSYS Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Reporting And Analytics
- Document Management
- Onboarding
- Compliance Management
- Employee Self Service
- Employee Management
- Compensation Management
- Employee Engagement
- View all Features
BASIC
$ 30
Per Month
PREMIUM
$ 80
Per Month
ELITE
$ 650
Per Month
BESTSYS Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
SimplAI is a powerful platform built for enterprises that want to become truly AI-driven. It helps organizations quickly build, launch, and manage intelligent AI agents that can handle complex tasks and workflows. With a strong focus on security, scalability, and reliably. Read More About SimplAI
SimplAI Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Security And Privacy
- Voice Recognition
- Machine Learning
- Natural Language Processing
- Real Time Interaction
- Personalization
- Error Handling
- Automated Workflows
- View all Features
Free
$ 0
Per Month
Starter
$ 99
Per Month
Enterprises
$ 0
Custom Pricing
SimplAI Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Pace CRM is a cloud-based customer relationship management platform that helps businesses streamline sales, track leads, manage clients, and boost growth with automation and real-time insights. Read More About Pace CRM
Pace CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Contact Management
- Mobile Access
- Product Database
- Email Marketing / Sms Marketing
- Campaign Management
- Social Media Integration
- Lead Management
- Customizable Dashboards
- View all Features
Pace CRM Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-powered CRM for sales, marketing, and service automation with low-code customization
Product Description
Creatio CRM utilizes AI for sales, marketing, and service automation. It includes lead scoring, customer segmentation, and process automation features. Creatio’s AI-driven analytics offer actionable insights to streamline operations and improve customer satisfaction. Its low-code platform ensures easy customization for businesses of all sizes. Read More About Creatio CRM
Creatio CRM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Opportunity Management
- Document Management
- Mobile Access
- Integration Capabilities
- Collaboration Tools
- Customer Segmentation
- Case Management
- Social Media Integration
- View all Features
Growth
$ 25
User/Month
Enterprise
$ 55
User/Month
Unlimited
$ 85
User/Month
Creatio CRM Features and Usability-Based User Satisfaction Score
Contenders | 2026
AI-driven sales CRM for managing customer relationships and sales pipelines
Product Description
Zendesk Sell is a sales CRM with AI features to manage customer relationships and sales pipelines. It offers lead management, deal tracking, and sales forecasting. AI capabilities in Zendesk Sell provide predictive insights and automation, helping sales professionals focus on high-priority tasks and close deals... Read More About Zendesk Sell
Zendesk Sell Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Dashboards
- Task Management
- Document Storage
- Api Access
- Pipeline Management
- Lead Management
- Sales Reporting
- Call Logging
- View all Features
Team
$ 19
Per Month
Professional
$ 49
Per Month
Enterprise
$ 99
Per Month
Elite
$ 199
Per Month
Zendesk Sell Features and Usability-Based User Satisfaction Score
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