What is Amazon Lex?

Amazon provides you with the tools to tackle difficult deep learning issues, such as speech recognition and language understanding, through an easy-to-use managed service. Amazon allows you to trigger functions for the execution of your back-end business logic for knowledge retrieval and updates.

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Amazon Lex Starting Price

Awards
Amazon Lex Award

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Key Features of Amazon Lex

Here are the powerful features that make Amazon Lex stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Natural Language Understanding
  • Automatic Speech Recognition
  • Multi Language Support
  • Context Management
  • Slot Filling
  • Dialog Management
  • Integration With Aws Lambda
  • Built In Intents
  • Custom Intents
  • Entity Recognition
  • Sentiment Analysis
  • Text To Speech
  • Voice To Text
  • Real Time Analytics
  • Scalability
  • Security And Compliance
  • Multi Channel Support
  • Bot Versioning
  • Event Logging
  • Customizable Responses

Amazon Lex Screenshots

Amazon Web Services, Inc logo
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Amazon Lex Specifications

Get a closer look at the technical specifications and system requirements for Amazon Lex. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Amazon Web Services, Inc
Headquarter : Seattle
Full Address : 410 Terry Ave N, Seattle, WA 98019, US
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

Amazon Lex Description

Here's the comprehensive description of Amazon Lex. Gain a brief understanding of its unique features and exceptional benefits.

Features:

  • Easy to use
  • One click deployment
  • Cost effective
  • Seamless integration
  • High quality speech recognition
  • Context management
  • 8KHz telephony audio support
  • Multi-turn dialog
  • Powerful lifecycle management
  • Enhanced console experience
  • Voice interaction
  • Music playback
  • Setting alarm
  • Making to-do list
  • Streaming podcast
  • Playing audiobooks
  • Providing real-time information
  • Fun and games

 

Amazon Lex Resources

Overall Amazon Lex Reviews

Thinking about using Amazon Lex? Check out verified user reviews & ratings based on Amazon Lex's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 6 Reviews

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Ask a Question
Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4.8

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Amazon Lex Pros and Cons Based on Customer Reviews

"Amazon Lex offers powerful natural language understanding and automatic speech recognition, making it easy to build engaging conversational interfaces."

"The platform supports multiple languages, making it versatile for global applications."

"It's a fully managed service with no upfront costs, allowing you to pay only for what you use."

"Lex provides a visual interface for designing conversation flows, which is accessible to both developers and non-developers."

"The maximum character limit for all utterances in a bot is 20,000, which might be a constraint for complex interactions."

"Some technical knowledge is needed to fully leverage all of Lex's features."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 6 Reviews

MHD U.

Teaching

5.0

Dec 11, 2024

Used the software for : Free trial (Daily)

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

The best very very usefull life long platform is amazone lex

Amazon Lex is a fully managed artificial intelligence (AI) service providing advanced natural language models to design, build, test, and deploy conversational interfaces in applications. Build bots (voice and text) with conversational AI, and pay only for speech and text requests with no upfront costs or minimum fees. It is a very healthy and good platform.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Amazon Lex After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Amazon Lex?

Amazon Lex is a powerful service provided by AWS for the development of conversational application interfaces. Its ability to understand various natural languages and perform automatic speech recognition makes it simpler for users to create interesting applications.

What do you dislike about Amazon Lex?

Amazon Lex is a widely used service and is defined as an AWS service for creating speech and text-based conversational interfaces for applications. Amazon Lex V2 gives users the power and flexibility of natural language understanding (NLU).

What features is Amazon Lex currently missing?

I am building an agent in Amazon Lex with around 3 intents. All the 3 intents have a variable which has been ticked as 'required', meaning the agent has to prompt for those variables when the user query is missing it. However when I am using a lambda function as codehook validation the, function gets triggered without prompting for the missing variable. For example: Intent which describes call notes from a call with a specific person: The prompt is " Specify the name of the person whose notes you want to see' The objective of the lambda function is to print out "Call notes for the person is XYZ' When I don't use any lambda function through codehook validation, I get a prompt for the name of the person, but when I use codehook validation, the lambda function gets triggered and I get the reply as "Call notes for None is XYZ".

What other products like Amazon Lex have you used or evaluated?

Jeet M.

lex

5.0

Aug 01, 2024

Used the software for : 1-2 years (Daily)

Company Size :5001-10,000 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Powerful and Scalable Conversational AI with Amazon Lex

Amazon Lex provides a seamless experience for creating conversational interfaces. Its natural language understanding and speech recognition capabilities are robust, making it easy to build interactive chatbots. The integration with AWS services enhances its functionality, although some technical knowledge is needed to fully leverage its features. Despite this, Lex’s scalability and efficiency in handling complex interactions make it a top choice for developers seeking advanced conversational solutions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Amazon Lex After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Amazon Lex?

Amazon Lex provides a visual interface for designing conversation flows, making it accessible to developers and non-developers alike. Integration with AWS: Seamless integration with other AWS services, such as Lambda, S3, and D.

What do you dislike about Amazon Lex?

Amazon Lex can be expensive, especially for large-scale applications or high-volume usage. Limited customization: While Lex provides a range of built-in features, customization options can be limited, requiring workarounds or additions.

What features is Amazon Lex currently missing?

No

What other products like Amazon Lex have you used or evaluated?

No

Deepak S.

Digital marketing

5.0

Aug 01, 2024

Used the software for : Free trial (Daily)

Company Size :5001-10,000 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Use a hookTry to includegood title should identify that it's a review, the product being reviewed, and a catchy line that describes your review.

Amazon does have a legitimate product testing program called Amazon Vine, but it's by invitation only. Customers who consistently write insightful reviews are most likely to be invited – usually, customers who have written 100 reviews or more. We take the integrity of our reviews platform very seriously. If we determine that you have attempted to manipulate reviews or violated our guidelines in any other manner, we may immediately suspend or terminate your Amazon privileges, remove reviews, and delist related products.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Amazon Lex After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Amazon Lex?

provides the deep functionality and flexibility of natural language understanding (NLU) and automatic speech recognition (ASR) so you can build highly engaging user experiences with lifelike conversational interactions and create new categories of.

What do you dislike about Amazon Lex?

Bot is the primary resource type in Amazon Lex. The other resource types in Amazon Lex are intent, slot type, alias, and bot channel association.

What features is Amazon Lex currently missing?

Amazon Lex is an AWS service for building conversational interfaces for applications using voice and text. With Amazon Lex, the same conversational engine that powers Amazon Alexa is now available to any developer, enabling you to build sophisticated, natural language chatbots into your new and existing applications.

What other products like Amazon Lex have you used or evaluated?

Lex Messenger Platform. IBM watsonx Assistant. Yellow.ai. Kore.ai Experience Optimization (XO) Platform. Amelia. OneReach.ai. Oracle Digital Assistant. Haptik.

Alternatives of Amazon Lex

Explore alternative software options that can fulfill similar requirements as Amazon Lex. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Amazon Lex FAQs

What type of customer support is available from Amazon Lex?

The available support which Amazon Lex provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of Amazon Lex located?

The headquarters/company of Amazon Lex is located at Seattle.

What types of businesses does Amazon Lex serve?

Amazon Lex serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Amazon Lex commonly used?

Amazon Lex is commonly used for various purposes, such as Smart Home, Conversational AI and more.

Who are the primary competitors of Amazon Lex?

The three major competitors of Amazon Lex are Intel AI, Looka Business Name Generator and Seamless.AI. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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