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What is Ameyo Contact Center?

Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable.

Pricing

Ameyo Contact Center Starting Price

Awards
Ameyo Contact Center Award

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Key Features of Ameyo Contact Center

Here are the powerful features that make Ameyo Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dialer
  • Auto-Dialing
  • Automatic Call Distribution
  • Blended Call Center
  • Budgeting & Forecasting
  • Call Center
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat / Messaging
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Management
  • Conversion Tracking
  • CRM
  • CRM integration
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Distributed Call Recording
  • Email Management
  • Escalation Management
  • Event Triggered Recording
  • Feedback Management
  • File Transfer
  • For Call Centers
  • For Sales
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manual Dialer
  • Multi-Campaign
  • Multi-Channel Collection
  • Omni-Channel
  • On-Demand Recording
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Reporting/Analytics
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • SIP Trunking
  • Social Media Integration
  • Surveys & Feedback
  • Telemarketing Management
  • Text Analysis
  • Text to Speech
  • Unified Communications
  • Usage Reporting
  • Video Call Recording
  • Virtual Call Center
  • Voice & Data Integration
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workforce Management
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  • Archiving
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialing
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Sharing
  • Chat / Messaging
  • Collaboration
  • Contact Management
  • Dashboard
  • Distributed Call Recording
  • Email Recording
  • Event Triggered Recording
  • File Transfer
  • Gamification
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • On-Demand Recording
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • Telemarketing Management
  • Unified Communications
  • Video Call Recording
  • Virtual Call Center
  • Voice & Data Integration
  • Voice Quality Enhancement
  • VoIP
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  • Dashboards & Analytics
  • Multi-user capable
  • Advanced Search
  • Archiving & Retention
  • Call Logs
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Sharing
  • Centralized Monitoring
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Quality Management
  • Recording Bookmarking
  • Reporting
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording
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  • Analytics
  • Analytics / ROI Tracking
  • Archiving
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Sharing
  • Caller ID
  • Caller Identification
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • CRM
  • Cross-Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Distributed Call Recording
  • Event Triggered Actions
  • Event Triggered Recording
  • File Transfer
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Scoring
  • Lead Segmentation
  • Multi-Campaign
  • Omni-Channel
  • On-Demand Recording
  • Outbound Reporting
  • Performance Metrics
  • Predictive Analytics
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • User Interaction Tracking
  • Virtual Call Center
  • VoIP
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  • Analytics
  • Auto Dialer
  • Auto-Dialing
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Channel Management
  • Contact Management
  • CRM
  • Customer Engagement
  • Dashboard
  • Inbound Call Center
  • Inbound Reporting
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Who Answered Log
Show More

Ameyo Contact Center Screenshots

Ameyo Contact Center Specifications

Get a closer look at the technical specifications and system requirements for Ameyo Contact Center. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Integrations :
  • Zendesk
  • Freshworks
  • Microsoft Dynamics
  • ZOHO CRM
  • Leadsquared
  • SugarCRM
Company Details :
Company Name : Ameyo
Headquarter : Gurgaon
Full Address : B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India)
Overview Provided by : Nishant Kadian

Ameyo Contact Center Comparisons

Compare Ameyo Contact Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Ameyo Contact Center Description

Here's the comprehensive description of Ameyo Contact Center. Gain a brief understanding of its unique features and exceptional benefits.

Ameyo is creating CX Memories for 2000+ Brands across 60+ Countries. Ameyo being a platform build to solve all the customer experience problems offers a robust Contact Center Solution. The solution aims to enable all organizations – SMEs or Enterprises in managing their customer interactions along with getting rid of the siloed operations and workforce management. Some of our industry-winning products are:

Ameyo Voice -  Call Center Software to help you connect with your customer easily

Ameyo Omni -  Omnichannel Contact Center Software for the seamless customer journey.

Ameyo Fusion -  Provides Helpdesk ticketing system with an Intuitive, Unified and Powerful User Interface

Ameyo Emerge - It's a cloud-based call center software that provides a trouble-free and secure solution.

Ameyo Engage - Cloud-based Contact Center software for International Calling that is simple, secure, and scalable. 

Ameyo Collect -  Automated Collection Software to prioritize and debt recovery. 

Ameyo Contact Center Resources

Ameyo Contact Center Customers

Ameyo Contact Center Customers
Ameyo Contact Center Customers
Ameyo Contact Center Customers
Ameyo Contact Center Customers

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Alternatives of Ameyo Contact Center

Explore alternative software options that can fulfill similar requirements as Ameyo Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ameyo Contact Center FAQs

What apps do Ameyo Contact Center integrate with?

Ameyo Contact Center integrates with various apps:

  • Zendesk
  • Freshworks
  • Microsoft Dynamics
  • ZOHO CRM
  • Leadsquared
  • SugarCRM

What are the top 5 features for Ameyo Contact Center?

The top 5 features for Ameyo Contact Center are:

  • CRM
  • CRM integration
  • Knowledge Management
  • Multiuser Login & Role-based access control
  • Performance Management

What type of customer support is available from Ameyo Contact Center?

The available support which Ameyo Contact Center provides is:

  • Phone
  • Email
  • Live support
  • Tickets
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