Ameyo Contact Center
What is Ameyo Contact Center?
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable.
Ameyo Contact Center Starting Price
Our Awards and Recognition
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Ameyo Contact Center Screenshots
Key Features of Ameyo Contact Center
Here are the powerful features that make Ameyo Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
- Archiving
- Archiving & Retention
- Assessments
- Audio / Video Conferencing
- Auto-Dialing
- Call Center Management
- Call Logging
- Call Monitoring
- Call Parking
- Call Recording
- Call Routing
- Call Sharing
- Chat / Messaging
- Collaboration
- Contact Management
- Content Management
- Dashboards & Analytics
- Multi-user capable
- Advanced Search
- Archiving & Retention
- Call Logs
- Call Monitoring
- Call Recording
- Call Results
- Call Sharing
- Centralized Monitoring
- Compliance management
- File Transfer
- Instant Retrieval
- On-Demand Recording
- Quality Management
- Recording Bookmarking
- Analytics
- Analytics / ROI Tracking
- Archiving
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Sharing
- Call Tracking
- Caller ID
- Caller Identification
- Campaign Management
- Campaign Tracking
- Channel Attribution
- Channel Management
- Insurance Tracking
- Skills & Competencies
- Task Management
- Work Hour Tracking
- AI / Machine Learning
- Analytics
- Auto Dialer
- Auto-Dialing
- By-Extension Reporting
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
Ameyo Contact Center Specifications
Get a closer look at the technical specifications and system requirements for Ameyo Contact Center. Find out if it's compatible with your operating system and other software.
- Zendesk
- Freshworks
- Microsoft Dynamics
- ZOHO CRM
- Leadsquared
- SugarCRM
Ameyo Contact Center Comparisons
Compare Ameyo Contact Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Ameyo Contact Center Description
Here's the comprehensive description of Ameyo Contact Center. Gain a brief understanding of its unique features and exceptional benefits.
Ameyo is creating CX Memories for 2000+ Brands across 60+ Countries. Ameyo being a platform build to solve all the customer experience problems offers a robust Contact Center Solution. The solution aims to enable all organizations – SMEs or Enterprises in managing their customer interactions along with getting rid of the siloed operations and workforce management. Some of our industry-winning products are:
Ameyo Voice - Call Center Software to help you connect with your customer easily
Ameyo Omni - Omnichannel Contact Center Software for the seamless customer journey.
Ameyo Fusion - Provides Helpdesk ticketing system with an Intuitive, Unified and Powerful User Interface
Ameyo Emerge - It's a cloud-based call center software that provides a trouble-free and secure solution.
Ameyo Engage - Cloud-based Contact Center software for International Calling that is simple, secure, and scalable.
Ameyo Collect - Automated Collection Software to prioritize and debt recovery.
Ameyo Contact Center Customers
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Ameyo Contact Center Videos
Overall Ameyo Contact Center Reviews
Thinking about using Ameyo Contact Center? Check out verified user reviews & ratings based on Ameyo Contact Center's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Ameyo Contact Center Pros and Cons
"I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world."
"Data rechurn is very easy, and you can increase attempts very easy."
"if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP""
"Real time monitor is best in this and pacing works very good."
2 Ameyo Contact Center Reviews
Hear directly from customers who have used Ameyo Contact Center. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
AmanK.
SENIOR ADMINISTRATIVE ASSISTANT
Used the software for : 2+ years (Daily)
Company Size :1001-5000 employees
Verified By : 
Highly recommended for any organization who dialing daily basics
Ameyo is "MAJESTICALLY " I love this. I am using ameyo for ADMISSION purposes. To love this ameyo is that our work never stops when the whole country is shut down during the pandemic. We are still working from home admissions going on at that time. Voice Quality is Amazing, has BrillIant features, and is much more comfortable; the Disposition option is fantastic when the applicant cuts the call, and we make remarks on the call.
Ameyo Contact Center After Sales Service Rating
What do you like best about Ameyo Contact Center?
I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world.
What do you dislike about Ameyo Contact Center?
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP"
What features is Ameyo Contact Center currently missing?
Sometimes, I face server down in the ameyo , it takes more time in resolving the issue.
Alok
Dialer analyst
Used the software for : More than 1 year
Company Size :201-500 employees
Best outbound dialer
Overall very happy to use it. I had used 4 outbound dialer, but ameyo is one of the best and service is awsome of ameyo, you can easily use chat as well as calling both.
What do you like best about Ameyo Contact Center?
Data rechurn is very easy, and you can increase attempts very easy.
What do you dislike about Ameyo Contact Center?
Real time monitor is best in this and pacing works very good.
Alternatives of Ameyo Contact Center
Explore alternative software options that can fulfill similar requirements as Ameyo Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Ameyo Contact Center FAQs
What apps do Ameyo Contact Center integrate with?
Ameyo Contact Center integrates with various apps:
- Zendesk
- Freshworks
- Microsoft Dynamics
- ZOHO CRM
- Leadsquared
- SugarCRM
What are the top 5 features for Ameyo Contact Center?
The top 5 features for Ameyo Contact Center are:
- CRM
- CRM integration
- Knowledge Management
- Multiuser Login & Role-based access control
- Performance Management
What type of customer support is available from Ameyo Contact Center?
The available support which Ameyo Contact Center provides is:
- Phone
- Live support
- Tickets
