What is Ameyo Contact Center?

Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions which are easy to access & agent-friendly, yet affordable.

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Ameyo Contact Center Starting Price

Awards
Ameyo Contact Center Award

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Key Features of Ameyo Contact Center

Here are the powerful features that make Ameyo Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Omnichannel Support
  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Skill Based Routing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Call Scripting
  • Quality Monitoring
  • Campaign Management
  • Voice Bot
  • Chat Bot
  • Email Management
  • Social Media Integration
  • Sms Integration
  • Ticketing System
  • Performance Reports
  • Call Back Service
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Ameyo Contact Center Screenshots

Ameyo Contact Center Specifications

Get a closer look at the technical specifications and system requirements for Ameyo Contact Center. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Ameyo
Headquarter : Gurgaon
Full Address : B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India)
Overview Provided by : Nishant Kadian
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

Ameyo Contact Center Comparisons

Compare Ameyo Contact Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Ameyo Contact Center Description

Here's the comprehensive description of Ameyo Contact Center. Gain a brief understanding of its unique features and exceptional benefits.

Ameyo is creating CX Memories for 2000+ Brands across 60+ Countries. Ameyo being a platform build to solve all the customer experience problems offers a robust Contact Center Solution. The solution aims to enable all organizations – SMEs or Enterprises in managing their customer interactions along with getting rid of the siloed operations and workforce management. Some of our industry-winning products are:

Ameyo Voice -  Call Center Software to help you connect with your customer easily

Ameyo Omni -  Omnichannel Contact Center Software for the seamless customer journey.

Ameyo Fusion -  Provides Helpdesk ticketing system with an Intuitive, Unified and Powerful User Interface

Ameyo Emerge - It's a cloud-based call center software that provides a trouble-free and secure solution.

Ameyo Engage - Cloud-based Contact Center software for International Calling that is simple, secure, and scalable. 

Ameyo Collect -  Automated Collection Software to prioritize and debt recovery. 

Ameyo Contact Center Resources

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Alternatives of Ameyo Contact Center

Explore alternative software options that can fulfill similar requirements as Ameyo Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ameyo Contact Center FAQs

What apps do Ameyo Contact Center integrate with?

Ameyo Contact Center integrates with various apps:

  • Zendesk
  • Freshworks
  • Microsoft Dynamics
  • ZOHO CRM
  • Leadsquared
  • SugarCRM

What are the top 5 features for Ameyo Contact Center?

The top 5 features for Ameyo Contact Center are:

  • CRM
  • CRM integration
  • Knowledge Management
  • Multiuser Login & Role-based access control
  • Performance Management

What type of customer support is available from Ameyo Contact Center?

The available support which Ameyo Contact Center provides is:

  • Phone
  • Email
  • Live support
  • Tickets

What types of businesses does Ameyo Contact Center serve?

Ameyo Contact Center serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Ameyo Contact Center commonly used?

Ameyo Contact Center is commonly used for various purposes, such as Call Recording, Digital Voice Logging, Call Tracking and more.

Who are the primary competitors of Ameyo Contact Center?

The three major competitors of Ameyo Contact Center are Aheeva, ConVox and Jacada. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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