What is Ameyo Video Contact Center?

Video Contact Center to humanize the contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with live video chat software!

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Ameyo Video Contact Center Starting Price

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Key Features of Ameyo Video Contact Center

Here are the powerful features that make Ameyo Video Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Hd Video Quality
  • Screen Sharing
  • Co Browsing
  • File Sharing
  • Call Recording
  • Customizable Ui
  • Real Time Analytics
  • CRM Integration
  • Multi Party Conferencing
  • Virtual Backgrounds
  • End To End Encryption
  • Mobile Support
  • Browser Based Access
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Transfer
  • Call Queuing
  • Agent Scripting
  • Post Call Surveys
  • Live Chat Integration
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Ameyo Video Contact Center Screenshots

Ameyo Video Contact Center Specifications

Get a closer look at the technical specifications and system requirements for Ameyo Video Contact Center. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Ameyo
Headquarter : Gurgaon
Full Address : B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India)
Overview Provided by : Nishant Kadian
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Ameyo Video Contact Center Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

Ameyo Video Contact Center Description

Here's the comprehensive description of Ameyo Video Contact Center. Gain a brief understanding of its unique features and exceptional benefits.

Ameyo Video Contact Center Software to fill the gap of physical interaction between customer and agent during and even after pandemic times. With the Businesses, there can be few situations where customer wants to interact with skilled professionals face to face. But due to the current pandemic, physical meetings are restricted. However, there are other communication channels that are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. Ameyo Video Contact Center Software facilitates many features that are very useful like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place.   

Benefits of Ameyo Video Contact Center?

  • Cost reduction by replacing physical meeting
  • Increase First Call Resolution and NPS
  • Gain customer trust 
  • Grow Sales by Upselling and Cross-Selling
  • Make calls even at low internet bandwidth of 150 Kbps
  • PCI DSS compliant and ISO 27001 & ISO 27018 certified

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Alternatives of Ameyo Video Contact Center

Explore alternative software options that can fulfill similar requirements as Ameyo Video Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ameyo Video Contact Center FAQs

What are the top 5 features for Ameyo Video Contact Center?

The top 5 features for Ameyo Video Contact Center are:

  • Customer Support
  • Video Chat
  • Scheduling
  • Video Call Recording
  • Audio / Video Conferencing

What type of customer support is available from Ameyo Video Contact Center?

The available support which Ameyo Video Contact Center provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of Ameyo Video Contact Center located?

The headquarters/company of Ameyo Video Contact Center is located at Gurgaon.

What types of businesses does Ameyo Video Contact Center serve?

Ameyo Video Contact Center serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Ameyo Video Contact Center commonly used?

Ameyo Video Contact Center is commonly used for various purposes, such as Video Conferencing and more.

Who are the primary competitors of Ameyo Video Contact Center?

The three major competitors of Ameyo Video Contact Center are Consolto and Talky. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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