Best Android Kiosk Software

Android Kiosk Software can help businesses across industries manage and control the devices their customers and employees use. It allows IT admins of organizations to lock down a mobile device to a single app kiosk mode or a set of apps, creating a secure and controlled environment.

In this detailed guide, we will explore the benefits, features, and use cases of Android kiosk software and how it can improve your business operations. This will enable you to invest in the best platform for your business and gain a competitive advantage.

What Is Android Kiosk Software?

Android kiosk software turns Android endpoints into dedicated devices. Such mobile devices operate in kiosk mode, locked down to a specific set of apps or a single app, and cannot be used for any other purpose. This feature helps organizations secure their devices and control the user experience.

Android kiosk software can greatly benefit all kinds of businesses. It provides robust security to lock and monitor all devices. Users can also configure and control devices remotely for better accessibility.

What Is Android Kiosk Mode?

Android kiosk mode can lock an Android device to a specific set of apps or a single app. This mode disables all other features and settings on the mobile device, making it dedicated to one particular purpose. The kiosk mode has a number of advantages for business organizations. It greatly helps IT admins improve security, productivity, and user experience.

Benefits of Android Kiosk Software

Android kiosk software offers plenty of benefits for organizations and their IT teams. It automates many redundant IT tasks and allows them to configure, manage, and turn any Android device into kiosk mode to control the devices running as kiosks. Some key benefits include: 

1. Enhanced Security

   Android kiosk software enhances security by locking an Android device in single or multi-app mode. It reduces security risks, keeps confidential information protected, and eliminates unauthorized access to corporate data.

2. Support for Multiple Apps

   Android kiosk software helps IT admins run multiple applications in kiosk mode, offering end users access to various applications without compromising security. This is useful for both employee- and customer-facing devices, as IT admins can choose the required apps based on their end-user functions.

3. Auto-distribution of Apps

   Android kiosk app mode supports the auto-distribution of apps, enabling businesses to manage and deploy updates and new applications remotely. Auto-distribution also eliminates unwarranted device downtime. IT teams can decide to distribute apps to kiosk-mode devices when end users aren’t using them.

4. Custom Settings

   Android kiosk software can include custom settings for businesses to configure mobile device settings, such as Wi-Fi, Bluetooth, and more. Custom settings add a layer of security to devices running as kiosks. Ex: IT admin can choose to disable connections to any other Wi-Fi networks except the internal one.

5. Improved UX

   Android kiosk software is intuitive and user-friendly, making it easy for end users to navigate the device and complete their tasks quickly. A better UX helps businesses in improving the customer experience. In addition, it accelerates ‘word-of-mouth’ promotions when users share their positive UX.

6. Increased Productivity

   Android kiosk software streamlines operations and increases employee productivity by reducing distractions and limiting device usage to specific tasks. When employees don’t access non-work-related sites or apps, they remain more focused on the job.

7. Remote Management

   Android kiosk software helps IT teams of organizations in the remote monitoring and management of kiosks. This allows IT admins to manage and control multiple devices from a central location without having to visit device sites physically.

Features of Android Kiosk Software

Android kiosk software provides a lot of features that IT admins can leverage. These features allow IT to be in complete control of kiosk devices without being present in the device locations. This ultimately leads to faster turnaround times for the IT department. Some key features include:

1. App Lockdown

   Android kiosk software locks devices to specific apps, preventing access to other features and settings on Android devices. This improves the device lifecycle since there is no excess usage of battery, processor, memory, etc. Hence, devices locked in kiosk mode tend to last longer.

2. Device Control

   Android kiosk software offers control features for IT admins to configure device settings related to connectivity, peripheral usage, etc. Any unauthorized access of any sort is thereby out of the question. Ex: An IT admin can block the USB and HDMI ports of laptops or tablets running as kiosks.

3. Customizable Interface

   Android kiosk software can customize kiosks to help businesses create a UI that reflects their branding essentials. IT admins can choose to incorporate the required branding elements into Android kiosks in terms of fonts, colors, etc. This also improves engagement from both customer and employee standpoints.

4. User Management

   Android kiosk software lets IT admins manage and control user access to specific applications, ensuring only authorized users can access private corporate data. This prevents any kind of tampering with either corporate or even customer-specific private data. Businesses can therefore stay compliant with all data privacy laws and regulations.

5. Analytics and Reporting

   Android kiosk software offers extensive analytics and reporting features, allowing IT admins to keep an eye on device vitals and user behavior. Thus, any unauthorized access attempts can be tracked. Also, IT admins can monitor the health of the kiosks so they can predict when they need physical maintenance.

How To Set Up Kiosk Mode On Android Devices?

Setting up kiosk mode on Android devices is a breezy task for IT admins, which can be executed remotely. All IT admins need is a kiosk or mobile device management software and access to its dashboard. On the dashboard, IT admins need to follow the below steps to setup kiosk mode:

1. Create Device Profile

   First, create a device profile in the Android kiosk software dashboard to set up kiosk mode. The device profile configurations can vary on a use-case basis.

2. Enrol Device

   Enrol the Android device that needs to run in kiosk mode. IT admins also have the option of bulk enrolling Android devices to run in kiosk mode.

3. Enable Kiosk Mode

   Next, enable kiosk mode on the device by configuring the Android kiosk software dashboard settings. Once enabled, IT admins are prompted to choose the desired kiosk mode, as mentioned in the next step.

4. App Selection

   Select the single app or apps that need to run in kiosk mode and configure the device to launch them automatically. This ensures that only the apps selected will be visible on the kiosk device screen once they are turned on.

5. Configure Kiosk Mode Settings

   Configure kiosk mode settings, such as device settings and application access restrictions, in the Android kiosk software dashboard. IT admins can choose to apply all the passcode and peripheral security policies in this step.

6. Exit Kiosk Mode

   To exit kiosk mode, users can follow the help doc instructions of the Android kiosk software. Generally, in most software, IT admins can go to the device profile and remove the required device from the profile to exit kiosk mode.

Industry-wise Applications of Android Kiosk Software

Android kiosk software serves a lot of applications in hospitality, retail, healthcare, education, transport and logistics, and government organizations. Some industries that benefit from Android kiosk software include:

1. Hospitality

   Android kiosk software can offer guests self-service options for check-in, ordering, and payment in the hospitality sector. This reduces wait times and improves the guest experience.

2. Retail

   In retail, Android kiosk software provides self-service or digital signage options to customers for secure browsing of products, ordering, and payment. This can increase sales and improve customer experience.

3. Healthcare

   Android kiosk software can aid IT admins in healthcare setups in managing patient data and providing patients with self-service options for check-in, scheduling appointments, and accessing medical records. This improves patient experience and streamlines operations.

4. Education

   In education, Android kiosk software helps IT admins manage student devices and provide students with remote access to educational resources. This enhances learning outcomes and reduces administrative workloads.

5. Transport and Logistics

   In transport and logistics, Android kiosk software manages devices used by drivers and provides customers with self-service options for booking, tracking, and payment. This boosts operational efficiency and customer satisfaction.

6. Government

   Android Kiosk Software can help IT admins in government organizations manage employee devices and provide citizens with self-service options to access government services. This automates many administrative workloads and raises efficiency.

How To Choose The Right Android Kiosk Software?

There are many factors to consider while choosing Android kiosk software. When choosing an Android kiosk software that fits your business needs, consider the following factors:

1. Security

   Ensure the software offers robust security features like app lockdown, browser lockdown, user management, and remote management. It should offer features such as password protection, data encryption, and remote device wiping to protect against data breaches and unauthorized access.

2. Support and Maintenance

   Choose a software provider that provides reliable support and maintenance to ensure the smooth operation of your kiosk devices. Consider the level of support and maintenance the software provider offers, including 24/7 customer support, regular software updates, and bug fixes.

3. Cost

   The pricing plans of Android kiosk software providers vary in terms of the number of devices. Consider the cost of the software and whether it fits within your budget. Compare different available free trials for best results.

4. Compatibility

   Ensure that the software is compatible with your devices and current Android versions. Check for any device or OS requirements and ensure the software can be easily installed and configured on your devices.

5. User Interface

   Choose software that provides a customizable user interface to match your brand identity and bolster the user experience. Weigh factors like ease of use, visual appeal, and user feedback when evaluating different software options.

Top 5 Android Kiosk Software

There are many different types of Android kiosk software available in the market for all kinds of business organizations. Here are the best five Android kiosk software with their pros, cons, features, and pricing in detail:

1. Scalefusion

Scalefusion kiosk software allows IT admin to lock any devices in single or multi-app kiosk mode, preventing unauthorized access and limiting excess data costs in single-app and multi-app modes. The platform has a range of innovative features and a user-friendly interface and helps businesses control the content on corporate devices.

Features

• Remote troubleshooting
• App Catalog
• Browser shortcuts
• Peripheral control
• Custom branding
• POS support
• Rugged devices support
• Android TV support

Pros

• Best-in-class support & training
• Intuitive dashboard
• Flexible pricing for businesses of all sizes

Cons

• Doesn’t support ChromeOS
• Website-only access for IT admins

Pricing

• Starts at $2 per device/month billed annually
• Free 14-day trial
• No Free Version

2. KioWare

KioWare for Android kiosk software secures Android tablets into a locked down or dedicated device. KioWare turns into a custom Android launcher and allows IT teams to limit the apps or websites accessible to end users. The solution has many advanced features and can be easily integrated with other important systems for ease of use.

Features

• Third-party API add-ons
• Custom data storage
• Adhoc kiosk grouping
• Custom branding options

Pros

• Remote content management
• Statistics and reporting
• Good security features

Cons

• No in-person training and video tutorials
• Expensive

Pricing

• $60 per kiosk license plus $10 support per license per year
• No free trial
• No free version

3. Esper

Esper Now lets IT admins deploy, lock, update, manage, and control kiosks remotely on a single platform. It is a specialist in offering turnkey solutions for different kiosk functionalities across a wide range of industries. The platform employs an agile approach toward Android device deployments and provides top-notch device security solutions.

Features

• Remote app management
• Cloud integration
• Additional capabilities via peripherals
• Compliance management

Pros

• Extensive customization options
• SafeSearch mode for browsers
• Simplified user interface

Cons

• Glitches in location tracking
• First-time configuration can be difficult
• No free version

Pricing

• Starts at $2 per device/month 
• Free 7-day trial

4. Epos Now

Epos Now provides a comprehensive business management system for organizations of all sizes. Apart from its kiosk POS, Epos is also known for solutions spanning reporting/accounting and customer and inventory management. The platform has multiple advanced features for seamless device management and a low learning curve; hence it can easily be adopted by new users.

Features

• Onsite printing
• POS support
• Digital signature
• Proprietary app store

Pros

• Knowledge documentation
• Training webinars
• Scalable and flexible 

Cons

• Customer support isn’t satisfactory 
• Many add-ons required 

Pricing

• Starts at $39 per month 
• Free trial on request
• Free version available

5. AirDroid Business

AirDroid offers IT admins an intuitive UI to lock Android tablets in kiosk mode. It helps businesses across industry verticals improve user experience and productivity through a host of customization options based on use cases. It is an intelligent device management platform that has advanced features for remote control and seamless document transfer.

Features

• Website whitelisting
• Device notifications
• Custom layouts
• Bulk file transfer

Pros

• Alerts and workflow management
• Customization options
• Easy to learn

Cons

• Version updates can be glitchy
• Complex deployment

Pricing

• Starts at $12 per device/year
• 14-day free trial
• Free version available

Challenges In Android Kiosk Software

There are many challenges that users may experience while using Android Kiosk software. Some challenges that organizations and their IT admins may face when using Android kiosk software include the following:

1. App Compatibility Limitations

   Some kiosk software might only be compatible with some apps, limiting the kiosk functionalities. IT admins and end users may face glitches or poor UX in this case. Additionally, limitations can lead to a less efficient workflow, impacting productivity and overall user experience.

2. Configuration Complexity

   Configuring and managing kiosk software can be cumbersome for non-IT staff. Any internal issues aren’t easy to fix, as all the device features are in the hands of IT admins. This complexity can lead to delays in deployment and increase the risk of configuration errors, leading to additional issues down the line.

3. Device Maintenance

   Ensuring proper maintenance of Android kiosks can be challenging, especially in high-traffic environments. This is especially true for multi-kiosk spaces, and highly dispersed locations can be a logistical challenge, leading to delays and potential downtime.

4. Security Vulnerabilities

   Kiosk Android devices can be vulnerable to threats if proper security measures are not in place. Threat actors can exploit such vulnerabilities to steal confidential business and customer data. Implementing security protocols such as encryption, regular updates, and access controls is essential to minimize the risk of security breaches.

5. User Experience

   If the kiosk software is not user-friendly or does not provide a smooth experience, it may result in lower customer satisfaction and engagement. Even from an employee perspective, UX problems can lead to a decrease in productivity.

How Much Does Android Kiosk Software Cost?

Budget is an important consideration to keep in mind while choosing The cost of Android kiosk software may vary, depending on the features, number of devices, and service provider. Taking a base of a minimum of 10 kiosk devices, the prices can range from $120 annually for basic software features to $800 or more for advanced features and support. 

Conclusion

Android kiosk software offers organizations and their IT teams secure and customized features to monitor and control their devices, improving the user experience and enhancing employee and IT productivity.

When choosing the right kiosk software for your business, consider data and device security, training and support, compatibility with required apps, and overall costs to ensure the smooth and efficient operation of devices.