What is Asista?
Asista "Smart Service Automation" solution enables organizations to achieve higher customer lifetime value and greater employee productivity with an integrated service automation platform.
Asista Starting Price
$ 8/Per Agent(Resolver) per month
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Asista Screenshots
Key Features of Asista
Here are the powerful features that make Asista stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Case Management
- Help Desk
- Task Management
- Workflow Management
- Issue Management
- Incident Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Help Desk Management
- Issue Tracking
- Service Level Management
- Service Level Agreement (SLA) Management
- Rules-Based Workflow
- Service Management
- Response Management
- Service Catalog Management
Asista Pricing
Here are the pricing plans for Asista. Choose the plan that best fits your requirements and budget. Get Detailed Asista pricing as per your requirements.
- Web & Email Ticketing
- Customizable Workflow
- Basic SLA Management
- Ticket Automations
- CSAT and CSAT Reports
- Basic Assets / Items Management
- Reports
- Happy Code
- API Integration
- All features in LITE , +
- Multiple Business Process with customizable Workflow
- Advanced and Multiple SLA Management
- Schedule Calendar Events
- Schedule Tickets
- Timesheet Tracker (Billable and Non-Billable)
- All features in STANDARD , +
- Service Catalog Management (SR)
- Service Catalog Management (SCM)
- Multiple Catalogs
- Customizable Workflows for Catalog/Category/Item
- Self Service & Knowledge Management
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- SLA Management
- Ticketing Automation
- CSAT Surveys
- Dashboards & Reports
Asista Specifications
Get a closer look at the technical specifications and system requirements for Asista. Find out if it's compatible with your operating system and other software.
Asista Comparisons
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Asista Description
Here's the comprehensive description of Asista. Gain a brief understanding of its unique features and exceptional benefits.
ASISTA - Smart Service Automation Platform is being used by organizations to automate their employee support helpdesk (tech and non-tech), customer support and field support services management for benefits like:
- Higher customer & employee satisfaction ratings
- Greater productivity of customer support and employee helpdesk team
- Significantly lower support management cost
- Faster response and resolution of service tickets
- Greater visibility of recurring requests and the ability to preemptively address these
- Better performance management of support staff with data driven decisions
- Lower attrition of support staff
- Better scalability and wider reach of support team
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Asista FAQs
How much does Asista cost?
The starting price of Asista is ₹ 599/Per Agent(Resolver) per month. It has different pricing plans:
- LITE : ₹ 599/Per Agent(Resolver) per month
- STANDARD : ₹ 1599/Per Agent(Resolver) per month
- PROFESSIONAL : ₹ 2099/Per Agent(Resolver) per month
- ENTERPRISE : ₹ 3099/Per Agent(Resolver) per month
The details of Asista’s free trial have not been shared by the vendor.
What are the top 5 features for Asista?
The top 5 features for Asista are:
- Case Management
- Help Desk
- Task Management
- Workflow Management
- Issue Management
What type of customer support is available from Asista?
The available support which Asista provides is:
- Phone
- Tickets
- Training
