Asista
Do you work at Asista Software Solutions Private Limited? Upgrade your plan to access the full benefits of SoftwareSuggest, and collect more reviews through marketing campaigns.
What is Asista?
Asistas "Smart Service Automation" solution enables organizations to achieve higher customer lifetime value and greater employee productivity with an integrated service automation platform.
Asista Starting Price
$ 8/Per Agent(Resolver) per month
Our Awards and Recognition
Connect with SoftwareSuggest experts to get the best quote for your business.
Key Features of Asista
Here are the powerful features that make Asista stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Creation
- Automated Ticket Routing
- Customizable Workflows
- Sla Management
- Multi Channel Support
- Knowledge Base Integration
- Real Time Reporting
- Customer Portal
- Agent Collaboration
- Email Integration
- Mobile App
- Priority Management
- Escalation Management
- Time Tracking
- Custom Fields
- Canned Responses
- Audit Logs
- Third Party Integrations
- Role Based Access Control
- Feedback And Surveys
Asista Screenshots
Asista Pricing
Here are the pricing plans for Asista. Choose the plan that best fits your requirements and budget. Get Detailed Asista pricing as per your requirements.
- Web & Email Ticketing
- Customizable Workflow
- Basic SLA Management
- Ticket Automations
- CSAT and CSAT Reports
- Basic Assets / Items Management
- Reports
- Happy Code
- API Integration
- All features in LITE , +
- Multiple Business Process with customizable Workflow
- Advanced and Multiple SLA Management
- Schedule Calendar Events
- Schedule Tickets
- Timesheet Tracker (Billable and Non-Billable)
- All features in STANDARD , +
- Service Catalog Management (SR)
- Service Catalog Management (SCM)
- Multiple Catalogs
- Customizable Workflows for Catalog/Category/Item
- Self Service & Knowledge Management
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- SLA Management
- Ticketing Automation
- CSAT Surveys
- Dashboards & Reports
The pricing information for Asista is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
Asista Specifications
Get a closer look at the technical specifications and system requirements for Asista. Find out if it's compatible with your operating system and other software.
Asista Comparisons
Compare Asista with other similar options available in Ticketing Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Asista Description
Here's the comprehensive description of Asista. Gain a brief understanding of its unique features and exceptional benefits.
ASISTA - Smart Service Automation Platform is being used by organizations to automate their employee support helpdesk (tech and non-tech), customer support and field support services management for benefits like:
- Higher customer & employee satisfaction ratings
- Greater productivity of customer support and employee helpdesk team
- Significantly lower support management cost
- Faster response and resolution of service tickets
- Greater visibility of recurring requests and the ability to preemptively address these
- Better performance management of support staff with data driven decisions
- Lower attrition of support staff
- Better scalability and wider reach of support team
Asista Reviews (0)
No reviews yet. Rate this app or be the first to review.
Write a ReviewAlternatives of Asista
Explore alternative software options that can fulfill similar requirements as Asista. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Asista FAQs
How much does Asista cost?
The starting price of Asista is $ 8/Per Agent(Resolver) per month. It has different pricing plans:
- LITE : $ 8/Per Agent(Resolver) per month
- STANDARD : $ 22/Per Agent(Resolver) per month
- PROFESSIONAL : $ 29/Per Agent(Resolver) per month
- ENTERPRISE : $ 43/Per Agent(Resolver) per month
The details of Asista’s free trial have not been shared by the vendor.
What are the top 5 features for Asista?
The top 5 features for Asista are:
- Case Management
- Help Desk
- Task Management
- Workflow Management
- Issue Management
What type of customer support is available from Asista?
The available support which Asista provides is:
- Phone
- Tickets
- Training
What platforms does Asista support?
Asista supports a variety of platforms including Android and IOS.
What types of businesses does Asista serve?
Asista serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is Asista commonly used?
Asista is commonly used for various purposes, such as Help Desk, Asset Management, Field Force Automation and more.
Who are the primary competitors of Asista?
The three major competitors of Asista are OvationTix, ProTicket and JACRO. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
