Aspect
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What is Aspect?
The Aspect workforce optimization platform delivers strategic workforce planning, workforce scheduling, quality and performance management, recording, surveying, coaching, eLearning, and analytics to help you improve productivity and reduce costs in your front- and back-office operations. ```
Pricing
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Key Features of Aspect
Here are the powerful features that make Aspect stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution (acd)
- Interactive Voice Response (ivr)
- Predictive Dialer
- Call Recording
- Workforce Management
- Real Time Analytics
- Omnichannel Support
- Customer Relationship Management (crm) Integration
- Skill Based Routing
- Voice Biometrics
- Speech Analytics
- Quality Management
- Outbound Campaign Management
- Call Scripting
- Performance Dashboards
- Call Monitoring
- Text To Speech
- Natural Language Processing (nlp)
- Self Service Options
- Compliance Management
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Aspect Specifications
Get a closer look at the technical specifications and system requirements for Aspect. Find out if it's compatible with your operating system and other software.
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Aspect Comparisons
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Aspect Resources
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Aspect FAQs
What are the top 5 features for Aspect?
The top 5 features for Aspect are:
- Document Management
- Performance Management
- Quality Management
- Contact Management
- Call Recording
What type of customer support is available from Aspect?
The available support which Aspect provides is:
What types of businesses does Aspect serve?
Aspect serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is Aspect commonly used?
Aspect is commonly used for various purposes, such as Auto Dialer, Inbound Call Center, Cloud IVR and more.
Who are the primary competitors of Aspect?
The three major competitors of Aspect are Coztel, PhoneCall and ContactQ. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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