What is Avaya?
Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity.
Avaya Starting Price
Avaya Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Avaya Screenshots
Key Features of Avaya
- Call Recording
- Call Management
- Applications Management
- Surveys & Feedback
- Call Center Management
- Call Sharing
- Chat / Messaging
- Auto Dialer
- Time & Attendance
- Alerts / Escalation
Avaya Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
Avaya Categories on SoftwareSuggest
Avaya Comparisons
.png){kind=logo}
Company Details
Avaya Inc
none
4655 Great America Parkway Santa Clara, CA 95054 USA
People who viewed Avaya also visited
Starting at $ 20
Available on request
Avaya Slideshare
Alternatives of Avaya
Starting at $ 19.99
Starting at $ 199
Starting at $ 25
Avaya Videos
Overall Reviews
Avaya Pros and Cons
Pros
"Calling facility and productivity."
"Smooth Calling Experience & Easy Connectivity."
Cons
"Monitoring or Recording"
"Disconnects automatically as the traffic increases."
Avaya Reviews (3)
MANOJ S.
Technical Support
Used the software for : More than 1 year
Company Size :201-500 employees
Avaya review
Amazing and great when you are looking for best customer experience and immediate attention towards a business interpreted service or support, You can indulge yourself for the best and make outgoing calls and receive incoming calls which is great and when you are away you can put aux as per the requirement like for break meeting project , etc. so I would recommend this software to one and all who is in need of call day to day life for business.
What do you like best about Avaya?
Calling facility and productivity.
What do you dislike about Avaya?
Monitoring or Recording
Inderjeet S.
CCE
Used the software for : Less than 6 months
Company Size :5001-10,000 employees
Easy to use software
Overall this software is a better option for startups. It takes a while to install the application, once done it is good to go to work on this application.
What do you like best about Avaya?
Smooth Calling Experience & Easy Connectivity.
What do you dislike about Avaya?
Disconnects automatically as the traffic increases.
Chandu
TL
Used the software for : More than 1 year
Company Size :501-1000 employees
Verified By : 
Awesome Services
I have Exp more than Ten Years in BPO industry and I have used this product, Happy with Services.
Avaya FAQs
What are the top 5 features for Avaya?
The top 5 features for Avaya are:
- Call Recording
- Call Management
- Applications Management
- Surveys & Feedback
- Call Center Management
