Overall BambooHR Reviews

Here's an unbiased review of BambooHR. Discover how BambooHR users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 54 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

BambooHR Pros and Cons Based on Customer Reviews

"BambooHR offers a comprehensive HR solution by centralizing payroll, benefits, and employee information, ensuring data accuracy."

"The platform streamlines HR tasks like onboarding, leave scheduling, and employee data management, saving time and improving efficiency."

"It's particularly beneficial for small to medium-sized businesses, providing robust features that scale with company growth."

"The performance management module lacks customization options, which can be frustrating for specific evaluation processes."

"There are requests for improved customer support and a more helpful help center."

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Showing 20 out of 54 Reviews

Hear directly from customers who have used BambooHR. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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cariatina g.

BDE (Business Development Executive)

5.0

May 20, 2025

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

Effortless HR Management with BambooHR and ultimate solution for my company.

BambooHR is user-friendly and has streamlined our HR processes, making it easier to manage employee data.The reporting features are incredibly insightful, helping us make data-driven decisions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR IOS App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about BambooHR?

Having all employee information in one place, easily accessible and up to date, is very impactful in automating routines to free up HR staff and is very easy to navigate and understand.

What do you dislike about BambooHR?

The flexibility in customizing the platform to fit specific HR processes and workflows.

What features is BambooHR currently missing?

NO

What other products like BambooHR have you used or evaluated?

Florio M.

HR Executive

5.0

May 09, 2025

Used the software for : 1-2 years (Weekly)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

BambooHR is Solid in Managing All Human Resource Demands

BambooHR is an inclusive program that covers all human resource demands. The application considers all the allowances and payments for workers required. The suitable career development measures from the app allow employees to be effective and functional.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about BambooHR?

BambooHR has proper employee management features. The required handling of payments and remunerations is well included in the tool. The timely deployment guide makes the app dependable.

What do you dislike about BambooHR?

BambooHR lacks proper payment terms, and this discourages most users.

What features is BambooHR currently missing?

All required features are available.

What other products like BambooHR have you used or evaluated?

Anointed E.

Freelancer

5.0

Apr 10, 2025

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

BambooHR is the best among the rest. It's friendly interface and features are all outstanding.

I love it because of the features, it's also user friendly and they have value of money and customer support.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about BambooHR?

Ease of money, the way the customer care approaches us, and all about it is that BambooHR is the best.

What do you dislike about BambooHR?

I dont think anything needs to be improved because it has all you want in any.

What features is BambooHR currently missing?

No

Sanchita J.

Engineer

4.0

Mar 26, 2025

Used the software for : 1-2 years (Weekly)

Company Size :1001-5000 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Simple and Sorted HR management tool for regular use

BambooHR is one of the easiest HR management tools for applying, managing leaves, checking customer internal activities, tracking and managing newly onboarded people in company.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Extremely simple product, just one dashboard for everything. Perfect for managing and adjusting the leave count.

What do you dislike about BambooHR?

There is no such customization we can see on the product; we just need to use it in the way it is built.

What features is BambooHR currently missing?

Customization, reporting

What other products like BambooHR have you used or evaluated?

Neeraj P.

student

4.0

Mar 11, 2025

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

best application to use it for businesses to manage workers paytime and much more.

BambooHR is very good application to use for business management, employee information best

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

It is easily accessible and can be learned to use easily, and stores data on the cloud, which allows for more data access and storage.

What do you dislike about BambooHR?

Premium rate must be decreased, and no improvement is required because it is the best app in this field.

What features is BambooHR currently missing?

no I think so.

Martin T.

Credit Lead

4.0

Feb 12, 2025

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

Verified via Business Email.

Verified Reviewer

BambooHR Seamlessly streamlined HR processes and made it easy for anyone to manage time-offs and access payslips for download.

I particularly appreciated the intuitive leave scheduling feature that allowed me to request time off with just a few clicks, and the automatic notifications that kept my team and manager informed of my availability. The platform's self-service capabilities empower any user to take ownership of their personal data, enabling access to payslips, tax documents, and other important HR information at any time.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Overall, BambooHR is an easy-to-use product with a clean and modern interface. The most beneficial aspect was the products ability to streamline and automate a variety of HR-related tasks, which made it easy for employees and managers to self-serve.

What do you dislike about BambooHR?

The product is powerful, but its limited customization for the performance management module, which didnt allow tailoring to our specific performance evaluation process, made it frustrating.

What features is BambooHR currently missing?

Built-in payroll processing

What other products like BambooHR have you used or evaluated?

Md O.

Director

5.0

Feb 12, 2025

Used the software for : 1-2 years (Weekly)

Company Size :201-500 employees

Verified via Business Email.

Verified Reviewer

Good tool for hiring potential candidates. It let me hire without any hassle

BambooHR is a very good tool for hiring. It lets us create interview tests easily to screen candidates. And all its other features are very useful for our hiring operations. It has all the necessary features. We implemented this recently and saw improvement in our hiring.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

BambooHR Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

I have liked almost all the features of the BambooHR hiring platform. It lets me and my hiring team hire potential candidates easily. It lets me create test questions and other activities to screen candidates easily.

What do you dislike about BambooHR?

No, I dont have any such experience with this tool that I can say I dislike it.

What features is BambooHR currently missing?

Nothing

Kazi S.

Assistant Manager

4.0

Feb 12, 2025

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

Streamlined HR Solutions for Modern Businesses

BambooHR is easy-to-understand HR software that streamlines employee management and simplifies tasks like onboarding and tracking. It's a great tool for improving efficiency and enhancing workplace organization.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHR has improved so many processes for us. It is extremely easy to understand, and our workers can start working and request time off from the application on their phones. These features alone have saved us so much time.

What do you dislike about BambooHR?

Im certain it will be added; however, I would like a portion of the new elements, like the representative local area and advantages organization, to be accessible on the application. We have many representatives who dont have their own PCs. This would make...

What features is BambooHR currently missing?

No

Gilian

Business Analyst

5.0

Jan 10, 2025

Used the software for : Less than 6 months (Daily)

Company Size :501-1000 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

BambooHR is user-friendly and improves HR workflows.

BambooHR is a user-friendly and efficient HR solution. It simplifies employee management, payroll, and performance tracking, making HR operations seamless. While it’s excellent for smaller to mid-sized teams, adding more advanced reporting features would be beneficial for larger organizations. Overall, it has been a valuable tool for our team.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHR has an intuitive interface, making it easy to manage employee data and track performance. The streamlined onboarding process and automated reminders for tasks are particularly impactful.

What do you dislike about BambooHR?

The reporting features could be more advanced and customizable. They would also benefit from better integration with third-party tools for large organizations.

What features is BambooHR currently missing?

Advanced reporting and analytics features tailored for larger enterprises.

What other products like BambooHR have you used or evaluated?

Rafael S.

BDM

4.0

Jan 13, 2025

Used the software for : 2+ years (Daily)

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

It's an all-inclusive HR software that provides you with accurate data by centralizing all of your payroll, benefit, time, and employee data.

The HR tool BambooHR is excellent. It is incredibly user-friendly and simple to browse. The features are excellent; however, there are a few places where they could be better, including the help center and customer service. I appreciate how mobile-friendly and simple it is to use. It's an all-inclusive HR software that provides you with accurate data by centralizing all of your payroll, benefits, time, and employee data. Good communication tools and personnel management are ideal for small and medium-sized businesses. I will suggest this to my family and friends. Cheers to everyone's festive season!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Its a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you data accuracy.

What do you dislike about BambooHR?

The features are really good, though there are some areas that could be improved—for example, the customer support and help center.

What features is BambooHR currently missing?

None

Isaac O.

Volunteer

5.0

Dec 06, 2024

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

BambooHR:top choice for HR solution thank you s.

BambooHR's user-friendly interface and robust features streamline HR processes, making it easier for small and medium-sized businesses to manage employee information effectively.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHRs user-friendly interface and robust features streamline HR processes, making it easier for small and medium-sized businesses to manage employee information effectively.

What do you dislike about BambooHR?

BambooHR could improve its reporting capabilities by offering more customizable and advanced analytics options for deeper insights into employee data.

What features is BambooHR currently missing?

Advanced Payroll

What other products like BambooHR have you used or evaluated?

Esther N.

Managing partner

5.0

Dec 10, 2024

Used the software for : Free trial (Weekly)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Bamboo HR is the new, efficient and safe HR Game changing tool

BambooHR is perfect for storing and managing employee data in one place. It helps compartmentalize all employee data and is very easy to use. BambooHR is also very safe because it stores and backs up all information.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Its easy to use. It has a storage backup feature that ensures all employee information is saved, safe, and cannot be lost. Bamboo makes filling out and accessing employee records easy and quick.

What do you dislike about BambooHR?

Nothing yet. I am very pleased with every feature I have tried out on BambooHR so far.

What features is BambooHR currently missing?

No.

Isaac O.

Volunteer

5.0

Dec 11, 2024

Used the software for : 2+ years (Weekly)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

BambooHR:top choice for HR solution and good features

This app provides a user-friendly interface that eases HR processes and enhances employee management efficiency. Thank you - cheers.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHRs user-friendly interface, combined with robust features, enhances HR management efficiency.

What do you dislike about BambooHR?

BambooHR could improve its reporting capabilities by offering more customizable and advanced analytics options for deeper insights into HR metrics.

What features is BambooHR currently missing?

No

What other products like BambooHR have you used or evaluated?

radhikasatheesh

Software billing

5.0

Dec 11, 2024

Used the software for : 2+ years (Monthly)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

BambooHR is a performance management software that allows you to create multiple review cycles for employees: 

BambooHR sets itself apart with its ease of use and intuitive design, making it an ideal choice for small and midsize businesses that want a powerful yet user-friendly HR platform. In my view, bamboo is a gift of nature. Those who lived by this alone in previous generations live in society today. It looks like a god. Bamboo products are available in many markets today, but many people despise their market price. No one thinks that the work of a generation is behind it.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Here are some things that people find impressive about BambooHR: Ease of use: BambooHR is easy to use and has a user-friendly interface. BambooHR offers a wide range of features, including: BambooHR can help you manage.

What do you dislike about BambooHR?

BambooHR®, the industrys leading cloud-hosted software provider dedicated to powering the strategic evolution of human resources, today announced new product features designed to enhance the mobile experience for customers. The new BambooHR® mobility.

What features is BambooHR currently missing?

No

Lila k.

Clerk

5.0

Dec 12, 2024

Used the software for : Less than 6 months (Monthly)

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

The best experience with BambooHR is how effortlessly it transforms complex HR tasks into simple, streamlined processes.

BambooHR is an excellent HR software solution, ideal for small to medium-sized businesses. It is the best in any

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

Customizability: BambooHR offers the best range of customizable features.

What do you dislike about BambooHR?

Whether you're a small startup or a growing mid-market business, BambooHR scales to meet the needs of organizations of various sizes. Its flexibility ensures that it remains a valuable asset as companies grow and their HR needs evolve.

What features is BambooHR currently missing?

No any missing feature about bamboohr

Krishna S.

Employee

5.0

Dec 13, 2024

Used the software for : 2+ years (Weekly)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Financial freedom is important in life after meeting Bamboo HR I get it.

BambooHR is a wonderful application. It's a great opportunity for everyone to earn and achieve stability in life. Financial stability is very important, and after finding this application, I am very glad.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

It is easy to access, like any other application; its more free and comfortable, and mostly its trustworthy.

What do you dislike about BambooHR?

Currently, it is very moving and perfect in manner. I am very comfortable using this.

What features is BambooHR currently missing?

No I am happy for this application

What other products like BambooHR have you used or evaluated?

Bhargavi P.

Hr

4.0

Dec 13, 2024

Used the software for : Free trial (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

It is good product and good product, eco-friendly

BambooHR is a good product; it is easy to use. And it is very helpful in daily life. It has a long life.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHR has earned a positive reputation among small and medium-sized businesses (SMBs) for its user-friendly interface, robust HR features, and excellent customer service. Here's an overview of its strengths and areas where it could improve:

What do you dislike about BambooHR?

User-Friendly Interface: BambooHR’s interface is intuitive and easy to navigate, making it accessible to both HR professionals and non-technical employees. The clean design is especially helpful for companies with limited HR software experience.

What features is BambooHR currently missing?

No

What other products like BambooHR have you used or evaluated?

Shrinkhala S.

Deputy General Manager

5.0

Oct 28, 2024

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

Outstanding HR management tool for Small and Medium businesses !

One of the most efficient and high-performing HR management software for businesses! The tool is highly preferred by HR firms for excellent employee engagement and payroll management. Its user-friendly interface is quite appealing and is powered with AI-driven HR automation features for high-end reporting and real-time analytics for employee welfare and retention.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

High-performing and faster payroll management without any manual intervention.

What do you dislike about BambooHR?

Onboarding experience for employees could be made smoother and hassle-free.

What features is BambooHR currently missing?

Customization is not stable most of the time and compliance features lack reporting often

What other products like BambooHR have you used or evaluated?

Ahmad S.

Clerk

4.0

Oct 07, 2024

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Streamlining HR with BambooHR: Efficient and User-Friendly

BambooHR simplifies HR tasks with a user-friendly interface, but pricing may be high for small businesses.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

The user-friendly interface and robust reporting features stand out, significantly enhancing HR efficiency.

What do you dislike about BambooHR?

BambooHR could enhance its customization options and offer more competitive pricing for small businesses.

What features is BambooHR currently missing?

BambooHR could benefit from enhanced customization options for reports and dashboards.

Amir A.

Manager

4.0

Oct 07, 2024

Used the software for : 6-12 months (Weekly)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Bamboo hr is intuitive and user friendly hr software business

BambooHR is intuitive and user-friendly HR software designed for small to mid-sized businesses. It streamlines employee data management, simplifies payroll, and enhances recruitment processes. Its customizable reports and seamless integration make it an efficient tool for HR professionals to manage workflows effectively.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BambooHR After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BambooHR?

BambooHR offers a clean, easy-to-use interface with powerful features like time tracking, applicant tracking, and detailed reporting, making HR tasks efficient. Its mobile app and customizable workflows further enhance usability for teams on the go.

What do you dislike about BambooHR?

Limited payroll functionality in some regions and fewer advanced customization options can restrict larger or more complex organizations. Pricing may be higher compared to competitors offering similar features.

What features is BambooHR currently missing?

One missing feature in BambooHR is the built-in payroll processing for global regions, as its payroll functionality is primarily available for the U.S. market. Companies operating internationally may need to integrate third-party payroll systems for global payroll management.

What other products like BambooHR have you used or evaluated?

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