Cloud Telephony & IVRS Bay IVR

Bay IVR

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 4 (2)

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Overview

Bay Talkitec has been providing the best-in-class Call management & IVR systems and has successfully executed user friendly and multi-purpose IVR installations across diverse sectors. We have the expertise to integrate IVR applications into existing customer contact centers with various forms of call transfers including information dissemination, using CTI technologies.

Pricing of Bay IVR

Click here to get detailed pricing as per your requirements.


Key Features of Bay IVR

keyboard_arrow_right SMS

keyboard_arrow_right IVR and Dial Groups

keyboard_arrow_right Internal Call Transfer

keyboard_arrow_right Multiple Accessline

keyboard_arrow_right Voicemails

keyboard_arrow_right Toll Free Number

keyboard_arrow_right Inbound Reporting

keyboard_arrow_right Voice & Data Integration

keyboard_arrow_right Analytical Reports

keyboard_arrow_right Outgoing Call Tracking

keyboard_arrow_right CRM integration

keyboard_arrow_right Contact Management

keyboard_arrow_right Call Routing

keyboard_arrow_right Customisable Welcome Greeting

keyboard_arrow_right Call Recording

keyboard_arrow_right Smart Call Tracking

keyboard_arrow_right Single Access Number

keyboard_arrow_right Telemarketing Management

keyboard_arrow_right Call Queuing

keyboard_arrow_right Custom Sender ID

Specifications

Deployment    Installed
Payment     Onetime
Mobile Support    No
Other Categories Telecommunication Software
Languages support English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses Bay IVR

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name Bay Talkitec Pvt. Ltd
 Website Visit Website
 Headquarter Chennai

User Reviews (2) Ask a question

The Best Bay IVR System

star star star star star_border     2017-02-28
star star star star star_border    2017-02-28

After a transition from another IVR system, it was quite challenging to adapt to a new system. But BayIVR made the entire process easy and the customer care team was always available to answer any queries that my team had. The people in the team are genuine and they took time to train my staff and cleared up every single doubt patiently.Having used a variety of similar platforms before, BayIVR has proven to be the best ivrs software so far. Not a single task is unnecessarily convoluted, the interface is intuitive and simple. The documentation and metrics are very accurate, and the connection to the database also seems perfect. The technical support staff too is highly knowledgeable. My management staff just loves the rock solid uptime and system flexibility. Happy with the product!

Simply amazing Software!!!

star star star star star_border     2017-02-27
star star star star star_border    2017-02-27

BayIVR is being utilised by my staff for well over a year now. It even offers productivity reports for the agents, utilization and occupancy reports etc. Earlier my team would have to spend hours with the account manager just trying to get a decent report but they never had luck. This IVR system has served in a great time of emergency. Really easy to use from a management and reporting perspective. The interface is really user friendly for a beginner. I must appreciate the support received from their client servicing team. My team enjoys working with this software. The quality of training and resources that they have made available for users is just outstanding. The product has definitely served more and surpassed our expectations. Highly recommend Bay IVR.


FAQs of Bay IVR

Below are some frequently asked questions for Bay IVR.

Q. What are the main features of Bay IVR?

The key features of Bay IVR are as follows:

label SMS

label IVR and Dial Groups

label Internal Call Transfer

label Multiple Accessline

label Voicemails

label Toll Free Number

label Inbound Reporting

label Voice & Data Integration

label Analytical Reports

label Outgoing Call Tracking

Q. How much do the Bay IVR cost?

Cost not specify.

Free trial : Available (no card required).

Q. Who are the typical users of Bay IVR?

Note : We are updating soon

Q. Which mobile platform does Bay IVR support?

Note : We are updating soon

Q. Which operating system does Bay IVR support?

Note : We are updating soon

Q. What payment method does Bay IVR support?

Bay IVR support the following payment methods : Onetime.

Q. What is the deployment type?

Bay IVR has deployment type : Installed.