Bay IVR
What is Bay IVR?
Bay Talkitec has been providing the best-in-class Call management & IVR systems and has successfully executed user friendly and multi-purpose IVR installations across diverse sectors. We have the expertise to integrate IVR applications into existing customer contact centers with various forms of call transfers including information dissemination, using CTI technologies.
Bay IVR Starting Price
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Bay IVR Screenshots
Key Features of Bay IVR
Here are the powerful features that make Bay IVR stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- After Call Work
- Analytical Reports
- API Integration
- Audio / Video Conferencing
- Auto Dialer
- Auto Rotate
- Billing & Invoicing
- Blind Transfer
- Built-In CRM
- By-Extension Reporting
- Call Barging
- Call Cascading
- Call Center
- Call Center Management
- Call Conference
- Call Control
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Computer Telephony
- Contact Management
- Inbound Reporting
- IVR / Voice Recognition
- Outbound Reporting
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- Voice / SMS Alerts
- VoIP
Bay IVR Specifications
Get a closer look at the technical specifications and system requirements for Bay IVR. Find out if it's compatible with your operating system and other software.
Overall Bay IVR Reviews
Thinking about using Bay IVR? Check out verified user reviews & ratings based on Bay IVR's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
2 Bay IVR Reviews
Hear directly from customers who have used Bay IVR. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Bhavy
Used the software for : 2+ years
Company Size :51-200 employee
The Best Bay IVR System
After a transition from another IVR system, it was quite challenging to adapt to a new system. But BayIVR made the entire process easy and the customer care team was always available to answer any queries that my team had. The people in the team are genuine and they took time to train my staff and cleared up every single doubt patiently.Having used a variety of similar platforms before, BayIVR has proven to be the best ivrs software so far. Not a single task is unnecessarily convoluted, the interface is intuitive and simple. The documentation and metrics are very accurate, and the connection to the database also seems perfect. The technical support staff too is highly knowledgeable. My management staff just loves the rock solid uptime and system flexibility. Happy with the product!
Khushbu
Used the software for : 2+ years
Company Size :51-200 employee
Simply amazing Software!!!
BayIVR is being utilised by my staff for well over a year now. It even offers productivity reports for the agents, utilization and occupancy reports etc. Earlier my team would have to spend hours with the account manager just trying to get a decent report but they never had luck. This IVR system has served in a great time of emergency. Really easy to use from a management and reporting perspective. The interface is really user friendly for a beginner. I must appreciate the support received from their client servicing team. My team enjoys working with this software. The quality of training and resources that they have made available for users is just outstanding. The product has definitely served more and surpassed our expectations. Highly recommend Bay IVR.
Alternatives of Bay IVR
Explore alternative software options that can fulfill similar requirements as Bay IVR. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Bay IVR FAQs
What are the top 5 features for Bay IVR?
The top 5 features for Bay IVR are:
- CRM integration
- SMS
- Contact Management
- IVR and Dial Groups
- Call Routing
What type of customer support is available from Bay IVR?
The available support which Bay IVR provides is:
Where is the headquarters/company of Bay IVR located?
The headquarters/company of Bay IVR is located at Chennai.
