BIGContacts

4.9/5

Based on 34 Reviews

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Product Information
Features
Pricing
User Reviews

What is BIGContacts?

Start Ups essentially grow their business with BigContacts, which provides CRM platform. Delivers in best of manners and manage the contacts, tasks, track opportunities, email campaigns. Capture more leads by import the spreadsheets an evaluate the business cards.

Pricing

BIGContacts Starting Price

$ 5/User/Month/Billed Annually

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BIGContacts Screenshots

Key Features of BIGContacts

Here are the powerful features that make BIGContacts stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Contact Management
Calendar Management
Email Monitoring
Email Drip Campaigns
Email Marketing
Marketing Reports
Content Management
Data Export

BIGContacts Pricing

Here are the pricing plans for BIGContacts. Choose the plan that best fits your requirements and budget. Get Detailed BIGContacts pricing as per your requirements.

BIG

$ 5

User/Month/Billed Annually

1,000 Contact Capacity
1 GB of File Storage
Email Support
Free Contact Import
Setup Custom Fields & Tags
Free Training
6 Custom Fields
10 Tags
3 Email & Letter Templates
Tasks & Workflows
Team Calendar
Contact Dashboard
Send Individual Emails

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BIGGER

$ 15

User/Month/Billed Annually

All features in Big
10,000 Contact Capacity
10 GB of File Storage
Free Contact Import
Setup Custom Fields & Tags
Send Group Emails
Free Training
20 Custom Fields
50 Tags
20 Email & Letter Templates
10 Webform Connections
Tasks & Workflows
Team Calendar
Contact Dashboard
System Dashboard
Automated Reminders & Alerts
Send Individual Emails
Store All Email Attachments

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BIGGEST

$ 25

User/Month/Billed Annually

All features in Bigger
50,000 Contact Capacity
50 GB of File Storage
Setup Custom Fields & Tags
50 Custom Fields
300 Tags
100 Email & Letter Templates
20 Webform Connections
Tasks & Workflows
Social Profile Search
Automated Reminders & Alerts
Email Marketing Automation ($)
Customizable Sales Pipeline
Automated Tasks for Follow-Up
Automated Emails to Prospects
Opportunity/Sales Dashboard
Integration Suite (PieSync $)

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BIGContacts Specifications

Get a closer look at the technical specifications and system requirements for BIGContacts. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

MacOs

Windows

Language Support :

English

Business :

Freelancers

StartUps

SMEs

Available Support :

Phone

Training

Tickets

BIGContacts Categories on SoftwareSuggest :

Sales Management Software Help Desk Software Email Marketing Software Drip Email Marketing Software Marketing Automation Software Lead Management System

Company Details :

Company Name : BigContacts

Headquarter : California

Website : Visit Website

BIGContacts Description

Here's the comprehensive description of BIGContacts. Gain a brief understanding of its unique features and exceptional benefits.

BIGContacts by ProProfs is designed for small teams to grow their business through improved contact management. Sort and view contacts by pending or upcoming activity, opportunity, last contact, or last communication.

BIGContacts Videos

Overall BIGContacts Reviews

Here's our unbiased review of BIGContacts. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.9/5

Based on 34 Reviews

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Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Likelihood to recommend

Out of 100%

BIGContacts Pros and Cons

"Enabling me to prioritize the information that matters most to me. With just a glance, I can access contact profiles, review communication history, and track upcoming events."

"One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails."

"The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has a wide range of features, including custom fields and advanced reporting capabilities. I was able to tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way."

"Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience."

"The mobile version could be more robust. We think it still has some room for improvement in terms of performance."

"I felt the software would have been even more valuable if it could directly integrate with other programs I use in my work, such as Slack and Calendly."

34 BIGContacts Reviews

Hear directly from customers who have used BIGContacts. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Shrishti S.

Seo Consultant

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Jun 05, 2023

Smooth-running solution for contact management

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

Enabling me to prioritize the information that matters most to me. With just a glance, I can access contact profiles, review communication history, and track upcoming events.

What do you dislike about BIGContacts?

Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience.

What features is BIGContacts currently missing?

While BIGContacts offers some integrations with popular tools, expanding the integration options with other platforms, such as email clients, project management tools, or customer support systems, would streamline workflows and ensure seamless data synchronization.

Useful 0

Aditi A.

Marketing Executive

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified By :

4.0

Feb 20, 2023

Customer segmentation made easier

One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

What do you dislike about BIGContacts?

The mobile version could be more robust. We think it still has some room for improvement in terms of performance.

What features is BIGContacts currently missing?

Useful 0

Neha B.

Marketing

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Feb 20, 2023

Feature-packed CRM

The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has many features, including custom fields and advanced reporting capabilities. I could tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has a wide range of features, including custom fields and advanced reporting capabilities. I was able to tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way.

What do you dislike about BIGContacts?

I felt the software would have been even more valuable if it could directly integrate with other programs I use in my work, such as Slack and Calendly.

What features is BIGContacts currently missing?

Useful 0

Archi G.

Marketer

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified By :

5.0

Feb 20, 2023

A Comprehensive Solution for Contact Management

Our company has been using BIGContacts CRM for over a year, which has streamlined our customer management process. The user interface is user-friendly and intuitive, making it easy for our team to access and update information. The automated email and task features have been a huge time-saver, allowing us to focus on other areas of the business. The integrations with other software, such as Google Calendar and Mailchimp, have also been incredibly useful.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

What do you like best about BIGContacts?

The best thing about this software is its user-friendly interface which makes navigation easier. The software is designed in a way that it provides our team with all the information they need in one place, including contact information, a complete history of interactions, additional notes, and tasks. This has helped us keep contact data well-organized and drive more personalized interactions.

What do you dislike about BIGContacts?

So far, we haven’t faced any major challenges with BIGContacts. We haven’t found any missing features.

What features is BIGContacts currently missing?

So far, we haven’t found any missing feature.

Useful 0

Sara A.

Marketing

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Feb 20, 2023

Lead management simplified

The software has contributed to greatly enhanced productivity and has had a significant impact on our bottom line. The features are intuitive, and our team can manage sales opportunities remotely using mobile devices. Overall, we highly recommend BIGContacts for any small to medium-sized business looking for a reliable and feature-packed CRM solution.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts CRM has exceeded our expectations with its lead tracking and pipeline management features. The ability to track efficiently has improved our conversions and overall productivity. The visual pipeline gives us a clear overview of opportunities, making it easy to prioritize and follow-up with potential customers. The pipeline stages are easy to modify, so we can edit them according to our existing sales process.

What do you dislike about BIGContacts?

While the software is generally fast and responsive, there have been instances when it takes a while to load or save information. This can be frustrating and disrupt the workflow, especially during busy periods.

What features is BIGContacts currently missing?

Nothing such

Useful 0

Soumali R.

Marketing Executive

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified By :

5.0

Jan 16, 2023

BIGContacts makes email marketing hassle-free

Most of our email campaigns were a shot in the dark since we did not have an effective tracking system. BIGContacts has helped us overcome this challenge by providing complete visibility into the performance of our emails. In addition, centralised access to customer information makes personalisation significantly easier.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

We use BIGContacts to create segmented contact lists to target customers better. The tool brings all our emails to a single place, making it easier to reply to them. We have also been able to craft personalized and automated drip email sequences, which has increased our conversion and retention rates.

What do you dislike about BIGContacts?

Even though it isn’t a major challenge, we would be happy to see an enhancement in the mobile version’s interface.

What features is BIGContacts currently missing?

Useful 0

Lalita

SEO Executive

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Dec 27, 2022

Coordinating tasks has never been easier

Pros: What did you like most about this software? * This CRM tool has been a game changer for our team’s productivity. All tasks and to-dos can be viewed from one place, which ensures that we do not miss out on deadlines. Timely alerts help us get important tasks completed right away. It is also much easier to track the progress of tasks and keep tabs on who is working on what. Cons: What did you like least about this software? * We have encountered some trouble with the tool’s loading speed. Describe your overall experience with the service * min 200 Char. BIGContacts has proven to be the most effective of all the CRM applications we have used. Reliable technical support is available at all times. Plus, there is a vast library of usable help resources. The mobile version allows us to view upcoming tasks and stay up to date with client engagement from anywhere.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

This CRM tool has been a game changer for our team’s productivity. All tasks and to-dos can be viewed from one place, which ensures that we do not miss out on deadlines. Timely alerts help us get important tasks completed right away. It is also much easier to track the progress of tasks and keep tabs on who is working on what.

What do you dislike about BIGContacts?

We have encountered some trouble with the tool’s loading speed.

What features is BIGContacts currently missing?

Out of all the CRM applications that we have used, BIGContacts has proven to be the most effective. Reliable technical support is available at all times. Plus, there is a vast library of usable help resources. The mobile version allows us to view upcoming tasks and stay up to date with client engagement from anywhere.

Useful 0

Paras p.

SEO

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Dec 19, 2022

CRM with exceptional built-in reporting functionality

Filtering through business data has become significantly easier with BIGContacts. The tool enables us to create and save custom reports. This saves us from spending time creating regularly required custom reports over and over again.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts provides a range of ready-to-use reports, which save a ton of our time. On top of that, we can use advanced filters to create custom reports. It is also easy to export these reports to other analytics software for further analysis.

What do you dislike about BIGContacts?

The only limiting factor is the number of native integrations. We would like to see Slack and Google Analytics integration in the near future.

What features is BIGContacts currently missing?

None

Useful 0

Shivani G.

Freelancer

Used the software for : 6-12 months (Weekly)

Company Size :1-10 employees

Verified By :

5.0

Nov 28, 2022

Plain sailing contact management

BIGContacts permits us to facilitate subsequent email meetings so we can reach out to clients all the more. We can set cautions and updates for errands with this CRM application, which assists us with fulfilling time constraints reliably.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts has made contact management fairly uncomplicated. All the data is readily accessible to employees across the organization. Being able to view contact details and associated tasks in one place allows us to work more efficiently. Segmented lists work well for our targeting and personalization efforts.

What do you dislike about BIGContacts?

There is no AI-powered functionality to score and prioritize leads.

What features is BIGContacts currently missing?

Useful 0

kanhaiya k.

SEO Executive

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Aug 18, 2022

The following are great options for working on the go:

Our team's productivity was declining before implementing BIGContacts. Working on the go has been made easier with this cloud-based CRM. Our team members use the tool to stay updated with upcoming meetings, track associated details, and set up reminders for themselves, so important deadlines are always met. Sales representatives can view client data and log meeting updates from anywhere, which saves a lot of time. We would recommend this tool to every growing sales team!

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

Having access to data from any device without downloading an application or paying extra subscription fees is great. Every member of our team has access to relevant client information wherever they are. This has contributed to a significant improvement in our productivity levels.

What do you dislike about BIGContacts?

The overall performance of BIGContacts has been satisfactory for our business, and we do not have any complaints so far.

What features is BIGContacts currently missing?

Useful 0

David R.

Lets us dig through business data with ease

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified By :

5.0

Aug 08, 2022

Lets us dig through business data with ease

Working in a highly competitive environment requires us always to stay updated with our business performance. BIGContacts has made this possible with a suite of reporting options. Generating these reports is quick and effortless. Furthermore, we are highly impressed with the speed and efficiency of the tool’s setup process. BIGContacts is a must-have for all small businesses.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The standard report templates, such as outstanding and completed tasks, are a huge time saver. Creating and storing custom reports is easy as well. We can perform advanced searches for any custom fields using this CRM solution and save these filters for future use. This has allowed us to visualize business data and make more profitable decisions.

What do you dislike about BIGContacts?

Other than a few speed lags, we haven’t encountered any major challenges with this software.

What features is BIGContacts currently missing?

Nothing

Useful 0

Harry B.

Aalayam Realty

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

Verified By :

5.0

Aug 01, 2022

Pipeline management has never been easier:

Our sales numbers have grown since we implemented the CRM application. It is now much easier to track the preferences and position of our prospects. Our sales representatives can also keep track of their tasks, meetings, and events using the tool’s comprehensive calendar module. It is supported with powerful help resources and has a highly intuitive interface, further improving usability.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The drag and drop interface of the pipeline makes it easy to manage opportunities. We can add custom stages and define visibility permissions for this pipeline according to our needs. It is easy to track all previous client interactions and optimize upcoming emails accordingly. BIGContacts has also helped us automate workflows and led to an increase in organizational productivity.

What do you dislike about BIGContacts?

The webform connection was a bit challenging to get around.

What features is BIGContacts currently missing?

How BIGContacts is better/different from its competitors?

EngageBay

Useful 0

Shikha M.

Business Development Executive

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified By :

5.0

Aug 01, 2022

Lets us manage client data effortlessly:

One of our company’s USPs is the personalization we offer to our customers. BIGContacts has proven to be an effective solution for improving this personalization. It keeps client data readily accessible so that we can delight our customers with customized solutions. Moreover, the customer support team is always available to answer any questions, which is an added advantage.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

We have been able to bring all our important client data to one place using BIGContacts. Moreover, it lets us create custom fields to store the relevant information within contact records. It is also possible to connect our webforms to the CRM, which avoids the hassle of importing leads manually into the system.

What do you dislike about BIGContacts?

While the tool has worked great for my company’s needs, one feature that I feel it lacks is intelligent lead prioritization.

What features is BIGContacts currently missing?

Nothing

Useful 0

Harrison R.

Senior SEO Executive

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employee

5.0

Jun 24, 2022

Best CRM for pipeline management

We have seen significant benefits from implementing BIGContacts among our sales executives. Using the sales pipeline, they can easily keep track of commission splits, close dates, etc., for sales opportunities. The drag-and-drop interface of this pipeline makes it even more user-friendly. In-depth reports allow us to monitor sales performance easily with BIGContacts.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The pipeline management capabilities of BIGContacts CRM are highly advanced. Our sales process was mapped to the stages of the tool by setting up a custom sales pipeline. Drag and drop is an easy way to move deals along in this pipeline. We can also limit viewer access to the entire pipeline or specific stages

What do you dislike about BIGContacts?

While we haven’t encountered any major challenges with BIGContacts, it would be great if the tool offered more reporting templates

What features is BIGContacts currently missing?

Useful 0

James C.

SEO Executive

Used the software for : 2+ years (Yearly)

Company Size :51-200 employee

4.0

Jun 13, 2022

Task tracking & management made easy

We have improved our productivity levels with the help of BIGContacts. With detailed to-do lists and notifications, it’s easy to be aware of upcoming tasks and pending activities. We also use the tool to generate activity reports to monitor individual and team performance.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts' task management module is undoubtedly the best! It's easy to set up automated reminders, so we don't miss deadlines. Additionally, the calendar view is quite detailed and easy to use. In addition, we like how easy it is to automate repetitive tasks, which further increases our team's efficiency.

What do you dislike about BIGContacts?

Although functional, the mobile application could have a better interface.

What features is BIGContacts currently missing?

Nothing

Useful 0

Aditya K.

SEO Executive

Used the software for : 2+ years (Daily)

Company Size :51-200 employee

5.0

Jun 13, 2022

Reliable support

BIGContacts has an easy implementation and short learning curve. This made it easy for our team members to get accustomed to the tool. We use it for managing our customer data and keeping track of upcoming tasks. Furthermore, mobile access to essential data empowers us to work even when we’re out of the office.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The customer support team is highly responsive. They respond to all queries within a 24-hour window. Moreover, the training resources provided are very detailed and useful.

What do you dislike about BIGContacts?

Updates affected the tool’s speed, but significant improvements have been made recently.

What features is BIGContacts currently missing?

Noting that all is well

Useful 0

Deepabali S.

Marketing Intern

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employee

5.0

May 19, 2022

Offers valuable business insights

One feature of BIGContacts that has worked out well for my company is reporting. The tool offers a range of ready-to-use reports which help me stay updated with the status and effectiveness of various business processes. Moreover, mobile access comes in handy when working on the go. The customer support for the software is highly professional and reliable as well.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts CRM lets me customize reports to track the most relevant metrics. The tool is great for keeping contact records organized and well-updated. It also connects with all the business tools that I previously used, such as Outlook and QuickBooks, making it easy to keep data synchronized automatically

What do you dislike about BIGContacts?

I wish the tool offered an easier way to alert other team members about changes made to a contact record. This could help everyone in the organization keep track of changes and stay current with customer information at all times.

What features is BIGContacts currently missing?

I didn't felt any important features to be missing.

Useful 0

Anurag P.

Executive

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employee

5.0

May 19, 2022

Robust pipeline management

Our sales executives have significantly benefited from the implementation of BIGContacts. They can easily keep track of the commission split, close date, etc., for sales opportunities using the sales pipeline. The drag and drop interface of this pipeline further enhances its usability. BIGContacts also lets us monitor sales performance easily using in-depth reports.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts allowed us to customize the sales pipeline fields and limit its view/edit access according to our needs. The tool’s ease of deployment and use has also been highly beneficial for our organization. We utilize BIGContacts to stay updated with the position of sales prospects and automate follow-ups with them. It’s also easy to keep track of important opportunities on the go using the mobile version of this CRM.

What do you dislike about BIGContacts?

The tool should offer artificial-intelligence-powered lead scoring functionality to make it easy to prioritize high-value prospects. Right now, this prioritization has to be done manually, which can be time-consuming.

What features is BIGContacts currently missing?

No All is fine

What other products like BIGContacts have you used or evaluated?

Nimble.

How BIGContacts is better/different from its competitors?

It is cost effective

Useful 0

ANUSHKA

marketing

Used the software for : 6-12 months (Daily)

Company Size :51-200 employee

5.0

May 19, 2022

Great for recurring tasks & automated actions

We highly recommend BIGContacts CRM because of its ease of use and robust customer support experience. The tool has helped our team work together more efficiently with the help of collaborative features such as a team calendar view and notes. The automated alerts and reminders for tasks have also considerably impacted our productivity levels.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

We can keep track of all pending tasks using the tasks & to-do list. It’s also easy to set the priority statuses for these tasks, so important deadlines are not missed. BIGContacts also enables us to create automated workflows so we can define custom triggers for actions to be performed.

What do you dislike about BIGContacts?

While we like that the tool can be used on any mobile device without the need for downloading any application, it would be really helpful if the performance of this mobile version was further improved.

What features is BIGContacts currently missing?

Useful 0

ANUSHKA

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 19, 2022

Great for recurring tasks & automated actions

We can keep track of all pending tasks using the tasks & to-do list. It’s also easy to set the priority statuses for these tasks, so important deadlines are not missed. BIGContacts also enables us to create automated workflows to define custom triggers for actions to be performed.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Useful 0

sara

Marketing

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employee

5.0

May 19, 2022

Exceptional contact management functionality:

We have been able to improve personalization for our customer engagement using BIGContacts. Since all the important customer information can be found in one place, there is no inconsistency in communication with clients. This has resulted in an improved customer retention rate for our business. We highly recommend this tool to any company looking to strengthen its relationship with its customers.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts IOS App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts lets us add custom fields to contact records, which is great for storing the most relevant information for contact records. Anyone from our team can access detailed contact history folders to ensure seamless communication with clients. Moreover, its easy to group and tag contacts to improve segmentation.

What do you dislike about BIGContacts?

The tool lacks advanced deduplication features. This makes it difficult to locate and remove redundant contact records from the system. Other than this, we have not encountered any significant challenges with the tool.

What features is BIGContacts currently missing?

Nothing such

Useful 0

Justin R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 28, 2022

The Best Solution For Long-Term Customer Relationships

We have found BIGContacts to be an invaluable addition to our business. Through the help of automation, we have eliminated most of the repetitive tasks that were taking up most of our time and have been able to provide faster and more reliable customer service. Additionally, social profiles and customer information can be retrieved automatically, aiding in the process of personalization.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

We have experienced significant increases in customer retention thanks to BIGContacts' ability to personalize marketing campaigns. To optimize experiences for our customers, we can easily track all vital information and previous interactions. The team calendar feature helps us track schedules and assign tasks to all team members.

What do you dislike about BIGContacts?

At times, upgrades can be challenging and cause lag issues. However, there has been significant improvement in recent months.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

task management

How BIGContacts is better/different from its competitors?

We were able to migrate all our contact data to this CRM easily. The customer support offered by BIGContacts is unmatched.

Useful 0

Vikas

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 16, 2022

Great reporting features

BIGContacts has helped us achieve better visibility into business data with robust reporting & analytics. The pre-designed templates work well. We can also customize the search filters for reports and save them for future use. Additionally, we can export these reports easily. We can easily analyze trends, forecast accurately, plan targets and make informed decisions.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts has significantly improved our business decisions by providing improved access to data.

What do you dislike about BIGContacts?

We would like to see AI-based lead scoring functionality in the future.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

We would like to see AI-based lead scoring functionality in the future.

Useful 0

David R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 14, 2022

The interface is very user-friendly

As a business with small team size, we have seen a considerable improvement in our productivity by adopting BIGContacts. The automation capabilities of the tool take off a lot of work from our plates and help us focus more on customers rather than administrative tasks.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The best feature of BIGContacts has to be its simple and intuitive interface. It is highly effective in keeping the contact data clean and well-organized. It is easy to put several tasks on autopilot with BIGContacts without compromising efficiency. The drag and drop UI further adds to the tool’s usability.

What do you dislike about BIGContacts?

We would like to see more full-fledged integrations for the tool in the future.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

It is highly effective in keeping the contact data clean and well-organized. It is easy to put several tasks on autopilot with BIGContacts without compromising efficiency.

Useful 0

Henry K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 04, 2022

CRM That is Among The best For Marketing

Our business has greatly benefitted from the customized email marketing campaigns. We have retained more customers by making the emails more targeted and automated. The CRM tool helps automate actions as a lead moves through the sales stages. This has led to an increase in our conversion rates.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

One of the best email marketing automation solutions we have ever used is provided by BIGContacts. It saves you a lot of time and effort with the drag and drop email designer. There is a group email feature as well.

What do you dislike about BIGContacts?

The BIGContacts live chat feature has not yet been implemented. As long as the customer service team is quick and efficient, the situation is manageable.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

High web performance, highly efficient, maintaining a positive user experience

Useful 0

Rajesh K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 28, 2022

Incredibly User-Friendly

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

We can easily add custom data fields, take notes, add files, and include tags that enrich contact profiles. It is also easy to limit user access with custom roles and permissions. Since the tool is GDPR compliant, we do not have to worry about data security and confidentiality.

What do you dislike about BIGContacts?

We would like to see more full-fledged integrations for the tool in the future.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Not Sure

What features is BIGContacts currently missing?

Contact management

Useful 0

Bhavay G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 24, 2022

Best CRM For Internal Collaboration

It is so much easier to communicate with team members across the entire organization with BIGContacts. The tool has helped us enhance transparency and empower team members to become more productive. The improved communication has enabled us to deliver better experiences and avoid inconsistencies, leading to an increase in our customer satisfaction levels.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts IOS App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts has helped us bring all business divisions to a single platform. Anyone can access previous interactions and associated information to deliver consistent customer experiences. Sharing updates with other team members has become significantly easier.

What do you dislike about BIGContacts?

The mobile application could be improved in terms of performance and interface.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

It does not offer integrations with some of our preferred tools, such as Slack. Hoping to see more integrations from the tool in the future.

Useful 0

Daniel N.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 23, 2021

Best CRM for email marketing

BIGContact’s email integration offers features such as templates, custom email addresses, group emails, and capturing incoming mails. All the interactions can be tracked from one place, making it extremely convenient for our team members. The email editor is quite functional and offers multiple features to enhance the look of the emails. All the emails are automatically stored with the contact records, which honestly saves a lot of our time.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts IOS App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

Some of the reporting and search features can be improved, but other than that, the overall performance of the tool is satisfactory.

What do you dislike about BIGContacts?

We use BIGContacts to segment our customer base and target them more effectively. The clean and intuitive design helps us focus on important tasks and information with ease. We use it to schedule emails, generate reminders, and track the performance of sales and marketing efforts. With several advanced features, it is one of the best CRM systems we have ever worked with. The technical support offered by the BIGContacts team has been extremely reliable so far.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Not Sure

What features is BIGContacts currently missing?

Task management

Useful 0

N K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 24, 2021

Fits business needs perfectly

Switching from Salesforce to BIGContacts was a huge relief for my small business. We got the type of features that our business needed at reasonable prices. The tool is designed to be efficient without being complicated. The clean interface is highly beneficial, and I am a massive

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts’ customization has made it a perfect CRM partner for our business. We can modify it as per our business processes. Group of contacts can be viewed, modified, or deleted. The task list helps everyone keep track of which tasks are pending and which require immediate attention.

What do you dislike about BIGContacts?

The system sometimes lags while using the tool. There have been improvements, and I hope the issue is resolved as soon as possible.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

What features is BIGContacts currently missing?

BIGContacts CRM offers task progress monitoring

What other products like BIGContacts have you used or evaluated?

The system sometimes lags while using the tool.

How BIGContacts is better/different from its competitors?

BIGContacts is a value for money product with a simple design and advanced features. Most competitors make CRM more complex than it has to be. BIGContacts is flexible, convenient, and does the job just as well.

Useful 0

Justin R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 24, 2021

BIGContacts aids internal communication

BIGContacts has boosted the collaboration within our organization. It has provided centralized access to the information, something which has helped our business grow. Earlier, all the data was scattered across multiple platforms. This led to inefficient customer interactions, and as a result, our sales were dipping. This issue has been resolved with the integration of BIGContacts into our business.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

Cloud access ensures that everyone on the team is updated with the latest information. It’s easy to view team calendars, add tasks or meetings, and schedule activities based on their priority status. It also allows adding multiple users, contact groups, custom fields, etc., making the contact management process much more efficient.

What do you dislike about BIGContacts?

We have not faced any major problems with BIGContacts so far. However, some of the reports are challenging to modify.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

contact management process

How BIGContacts is better/different from its competitors?

BIGContacts CRM offers task progress monitoring, which is really helpful in keeping things on track.

Useful 0

Dev S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 13, 2021

Solved multiple problems for our business

Before we adopted BIGContacts, we were experiencing a lot of trouble with managing customer data. A lot of our data was scattered across spreadsheets, and consequently, our profits were taking a hit. Ever since we switched to BIGContacts, we have been able to manage and access the data more efficiently. The mobile version of the CRM is a huge advantage as well.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts is highly customizable, which allows us to store only the most relevant information. It is a simple and efficient CRM tool with advanced reporting and analytics capabilities. We have streamlined our operations and created a consistent workflow with BIGContacts. It allows us to assign tasks, schedule calls, and interact with customers- all from one platform. The automation tools of BIGContacts are pretty helpful too.

What do you dislike about BIGContacts?

Searching for contacts with different inputs such as contact number isn’t available in the current version of BIGContacts.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

Useful 0

Prem P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 01, 2021

Helps us make more sales!

We have been using BIGContacts for 4 years now. The tool has helped us increase our sales and profitability by capturing new leads and nurturing them effectively. It has also helped us deliver better customer experiences, leading to an increase in our customer retention levels. The automation features of BIGContacts have also played a major role in improving our win rate.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

Visualizing the custom sales pipeline with BIGContacts has helped our sales team significantly. We can keep track of all prospects and personalize our interactions based on detailed contact profiles. It can also capture the social media activity of our contacts to personalize interactions better. Another great feature is the helpdesk integration, which helps us address customer queries quicker and more efficiently.

What do you dislike about BIGContacts?

Some of the APIs have limited functionality currently. Adding to that, there should be an easy way to detect duplicate contacts and remove them from the record.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

It is a cost-effective solution with numerous advanced features.

Useful 0

Allen D.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 23, 2021

Exceptional reporting capabilities

Previously, our team had to spend a lot of time pulling reports manually. With BIGContacts, we can generate custom reports to sort and view data easily. It also offers standard templates and allows us to store the reports to save time in the future. Along with the reporting suite, the automation tools of BIGContacts have helped our business significantly.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

BIGContacts has excellent reporting and analytics capabilities. It is simple to use, affordable, and gets things done efficiently. We use it to filter our contacts and follow up with prospects on time. The activity dashboard provides a detailed overview of all previous touches and upcoming events, helping us stay on top of things.

What do you dislike about BIGContacts?

The mobile version of BIGContacts CRM can be improved in terms of user interface and overall performance.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

BIGContacts CRM offers task progress monitoring, which is really helpful in keeping things on track.

How BIGContacts is better/different from its competitors?

BIGContacts is simpler than most CRM tools that we have worked with. It required less training and was easy to implement. Adding to that, it is a cost-effective solution with numerous advanced features.

Useful 0

Darrell C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 16, 2021

Most clutter-free CRM tool I have worked with!

I switched to BIGContacts for its affordability and top-notch customer service. So far, it has been satisfactory on all grounds. The tool is relatively easy to use and set up on its own. Even in the case of any problem, the customer support team is prompt and reliable. I also find the comprehensive dashboard of this CRM tool to be quite helpful.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

BIGContacts IOS App Experience

1 2 3 4 5 6 7 8 9 10

BIGContacts After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BIGContacts?

The best feature of BIGContacts is its simplicity. The tool is quite intuitive and helps save a lot of time. I get to choose which fields or features to include, which is a great way to simplify things. I use it to take notes, schedule appointments, and keep track of all customer interactions. It also allows me to set reminders and automate tasks for increased productivity.

What do you dislike about BIGContacts?

While I haven’t had any major issues with BIGContacts so far, I hope they include the option of adding custom fields to webforms.

Do you think BIGContacts delivers value for the money spent?

Yes

Are you satisfied with BIGContacts features?

Yes

Did implimentation of BIGContacts was easy?

Yes

What features is BIGContacts currently missing?

High web performance, highly efficient, maintaining a positive user experience

Useful 0

Alternatives of BIGContacts

Explore alternative software options that can fulfill similar requirements as BIGContacts. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

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BIGContacts FAQs

How much does BIGContacts cost?

The starting price of BIGContacts is $ 5/User/Month/Billed Annually. It has different pricing plans:

BIG : $ 5/User/Month/Billed Annually
BIGGER : $ 15/User/Month/Billed Annually
BIGGEST : $ 25/User/Month/Billed Annually

BIGContacts also provides a free trial to users.

What are the top 5 features for BIGContacts?

The top 5 features for BIGContacts are:

CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Contact Management

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BIGContacts

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34 BIGContacts Reviews

Smooth-running solution for contact management

Customer segmentation made easier

Feature-packed CRM

A Comprehensive Solution for Contact Management

Lead management simplified

BIGContacts makes email marketing hassle-free

Coordinating tasks has never been easier

CRM with exceptional built-in reporting functionality

Plain sailing contact management

The following are great options for working on the go:

Lets us dig through business data with ease

Pipeline management has never been easier:

Lets us manage client data effortlessly:

Best CRM for pipeline management

Task tracking & management made easy

Reliable support

Offers valuable business insights

Robust pipeline management

Great for recurring tasks & automated actions

Great for recurring tasks & automated actions

Exceptional contact management functionality:

The Best Solution For Long-Term Customer Relationships

Great reporting features

The interface is very user-friendly

CRM That is Among The best For Marketing

Incredibly User-Friendly

Best CRM For Internal Collaboration

Best CRM for email marketing

Fits business needs perfectly

BIGContacts aids internal communication

Solved multiple problems for our business

Helps us make more sales!

Exceptional reporting capabilities

Most clutter-free CRM tool I have worked with!

Alternatives of BIGContacts

BIGContacts FAQs

How much does BIGContacts cost?

What are the top 5 features for BIGContacts?

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