BIGContacts Reviews
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Overall BIGContacts Reviews
Here's an unbiased review of BIGContacts. Discover how BIGContacts users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
BIGContacts Pros and Cons
"Enabling me to prioritize the information that matters most to me, with just a glance, I can access contact profiles, review communication history, and track upcoming events."
"One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails."
"The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has a wide range of features, including custom fields and advanced reporting capabilities. I was able to tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way."
"Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience."
"The mobile version could be more robust. We think it still has some room for improvement in terms of performance."
"I felt the software would be even more valuable if it could directly integrate with other programs I use in my work, such as Slack and Calendly."
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Hear directly from customers who have used BIGContacts. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Shrishti S.
Seo Consultant
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contact database. Additionally, the detailed contact dashboard allows for customization.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
Enabling me to prioritize the information that matters most to me, with just a glance, I can access contact profiles, review communication history, and track upcoming events.
What do you dislike about BIGContacts?
Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience.
What features is BIGContacts currently missing?
While BIGContacts offers some integrations with popular tools, expanding the integration options with other platforms, such as email clients, project management tools, or customer support systems, would streamline workflows and ensure seamless data synchronization.
Aditi A.
Marketing Executive
Used the software for : 2+ years (Daily)
Company Size :201-500 employees
Verified Reviewer
Review Source: Organic
One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists, making it easy to segment the customer base and deliver more targeted emails.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails.
What do you dislike about BIGContacts?
The mobile version could be more robust. We think it still has some room for improvement in terms of performance.
What features is BIGContacts currently missing?
No
Neha B.
Marketing
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has many features, including custom fields and advanced reporting capabilities. I could tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The user-friendly interface of BIGContacts CRM has made it easier to manage contacts. It has a wide range of features, including custom fields and advanced reporting capabilities. I was able to tailor the software to my specific needs, and the reporting function provided valuable insights into my progress and allowed me to track my results in a meaningful way.
What do you dislike about BIGContacts?
I felt the software would be even more valuable if it could directly integrate with other programs I use in my work, such as Slack and Calendly.
What features is BIGContacts currently missing?
No
Archi G.
Marketer
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
Our company has been using BIGContacts CRM for over a year, which has streamlined our customer management process. The user interface is user-friendly and intuitive, making it easy for our team to access and update information. The automated email and task features have been a huge time-saver, allowing us to focus on other areas of the business. The integrations with other software, such as Google Calendar and Mailchimp, have also been incredibly useful.
What do you like best about BIGContacts?
The best thing about this software is its user-friendly interface, which makes navigation easier. The software is designed in a way that provides our team with all the information they need in one place, including contact information, a complete history of interactions, additional notes, and tasks. This has helped us keep contact data well-organized and drive more personalized interactions.
What do you dislike about BIGContacts?
So far, we haven’t faced any major challenges with BIGContacts. We haven’t found any missing features.
What features is BIGContacts currently missing?
So far, we haven’t found any missing feature.
Sara A.
Marketing
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
The software has greatly enhanced productivity and significantly impacted our bottom line. The features are intuitive, and our team can manage sales opportunities remotely using mobile devices. Overall, we highly recommend BIGContacts for any small to medium-sized business looking for a reliable and feature-packed CRM solution.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
BIGContacts CRM has exceeded our expectations with its lead tracking and pipeline management features. The ability to track efficiently has improved our conversions and overall productivity. The visual pipeline gives us a clear overview of opportunities, making it easy to prioritize and follow up with potential customers. The pipeline stages are easy to modify, so we can edit them according to our existing sales process.
What do you dislike about BIGContacts?
While the software is generally fast and responsive, there have been instances when it takes a while to load or save information. This can be frustrating and disrupt the workflow, especially during busy periods.
What features is BIGContacts currently missing?
Nothing such
Soumali R.
Marketing Executive
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
Most of our email campaigns were a shot in the dark since we did not have an effective tracking system. BIGContacts has helped us overcome this challenge by providing complete visibility into the performance of our emails. In addition, centralized access to customer information makes personalization significantly easier.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
We use BIGContacts to create segmented contact lists to target customers better. The tool brings all our emails to a single place, making it easier to reply to them. We have also been able to craft personalized and automated drip email sequences, which have increased our conversion and retention rates.
What do you dislike about BIGContacts?
Even though it isn’t a major challenge, we would be happy to see an enhancement in the mobile version’s interface.
What features is BIGContacts currently missing?
No
Lalita
SEO Executive
Used the software for : 1-2 years (Daily)
Company Size :501-1000 employees
Verified Reviewer
Review Source: Organic
Pros: What did you like most about this software? * This CRM tool has been a game changer for our team’s productivity. All tasks and to-dos can be viewed from one place, ensuring that we do not miss deadlines. Timely alerts help us complete important tasks right away. It is also much easier to track the progress of tasks and keep tabs on who is working on what. Cons: What did you like least about this software? * We have encountered some trouble with the tool’s loading speed. Describe your overall experience with the service * min 200 Char. BIGContacts has proven to be the most effective of all the CRM applications we have used. Reliable technical support is available at all times. Plus, there is a vast library of usable help resources. The mobile version allows us to view upcoming tasks and stay up to date with client engagement from anywhere.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
This CRM tool has been a game-changer for our team’s productivity. All tasks and to-dos can be viewed in one place, which ensures that we do not miss any deadlines. Timely alerts help us complete important tasks right away. It is also much easier to track the progress of tasks and keep tabs on who is working on what.
What do you dislike about BIGContacts?
We have encountered some trouble with the tools loading speed.
What features is BIGContacts currently missing?
Out of all the CRM applications that we have used, BIGContacts has proven to be the most effective. Reliable technical support is available at all times. Plus, there is a vast library of usable help resources. The mobile version allows us to view upcoming tasks and stay up to date with client engagement from anywhere.
Paras p.
SEO
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Filtering through business data has become significantly easier with BIGContacts. The tool enables us to create and save custom reports, saving us from spending time creating regularly required custom reports repeatedly.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
BIGContacts provides a range of ready-to-use reports, which save a ton of our time. On top of that, we can use advanced filters to create custom reports. It is also easy to export these reports to other analytics software for further analysis.
What do you dislike about BIGContacts?
The only limiting factor is the number of native integrations. We would like to see Slack and Google Analytics integrations in the near future.
What features is BIGContacts currently missing?
None
Shivani G.
Freelancer
Used the software for : 6-12 months (Weekly)
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
BIGContacts allows us to facilitate follow-up email meetings, enabling us to reach out to clients more effectively. We can set alerts and reminders for tasks with this CRM application, helping us meet deadlines consistently.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
BIGContacts has made contact management fairly uncomplicated. All the data is readily accessible to employees across the organization. Being able to view contact details and associated tasks in one place allows us to work more efficiently. Segmented lists work well for our targeting and personalization efforts.
What do you dislike about BIGContacts?
There is no AI-powered functionality to score and prioritize leads.
What features is BIGContacts currently missing?
No
kanhaiya k.
SEO Executive
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Our team's productivity was declining before implementing BIGContacts. Working on the go has been made easier with this cloud-based CRM. Our team members use the tool to stay updated with upcoming meetings, track associated details, and set up reminders for themselves, ensuring important deadlines are always met. Sales representatives can view client data and log meeting updates from anywhere, saving a lot of time. We would recommend this tool to every growing sales team!
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
Having access to data from any device without downloading an application or paying extra subscription fees is great. Every member of our team has access to relevant client information wherever they are, which has contributed to a significant improvement in our productivity levels.
What do you dislike about BIGContacts?
The overall performance of BIGContacts has been satisfactory for our business, and we do not have any complaints so far.
David R.
Lets us dig through business data with ease
Used the software for : 1-2 years (Weekly)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
Working in a highly competitive environment requires us to always stay updated with our business performance. BIGContacts has made this possible with a suite of reporting options. Generating these reports is quick and effortless. Furthermore, we are highly impressed with the speed and efficiency of the tool’s setup process. BIGContacts is a must-have for all small businesses.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The standard report templates, such as outstanding and completed tasks, are a huge time saver. Creating and storing custom reports is easy as well. We can perform advanced searches for any custom fields using this CRM solution and save these filters for future use. This has allowed us to visualize business data and make more profitable decisions.
What do you dislike about BIGContacts?
Other than a few speed lags, we haven’t encountered any major challenges with this software.
What features is BIGContacts currently missing?
Nothing
Harry B.
Aalayam Realty
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Our sales numbers have grown since we implemented the CRM application. It is now much easier to track the preferences and positions of our prospects. Our sales representatives can also keep track of their tasks, meetings, and events using the tool’s comprehensive calendar module. It is supported with powerful help resources and has a highly intuitive interface, further improving usability.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The drag-and-drop interface of the pipeline makes it easy to manage opportunities. We can add custom stages and define visibility permissions for this pipeline according to our needs. It is easy to track all previous client interactions and optimize upcoming emails accordingly. BIGContacts has also helped us automate workflows and led to an increase in organizational productivity.
What do you dislike about BIGContacts?
The webform connection was a bit challenging to get around.
What features is BIGContacts currently missing?
NO
How BIGContacts is better/different from its competitors?
EngageBay
Shikha M.
Business Development Executive
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
One of our company’s USPs is the personalization we offer to our customers. BIGContacts has proven to be an effective solution for improving this personalization. It keeps client data readily accessible so that we can delight our customers with customized solutions. Moreover, the customer support team is always available to answer any questions, which is an added advantage.
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
We have been able to bring all our important client data to one place using BIGContacts. Moreover, it lets us create custom fields to store relevant information within contact records. It is also possible to connect our web forms to the CRM, which avoids the hassle of importing leads manually into the system.
What do you dislike about BIGContacts?
While the tool has worked great for my company’s needs, one feature that I feel it lacks is intelligent lead prioritization.
What features is BIGContacts currently missing?
Nothing
Harrison R.
Senior SEO Executive
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We have seen significant benefits from implementing BIGContacts among our sales executives. Using the sales pipeline, they can easily keep track of commission splits, close dates, and other details for sales opportunities. The drag-and-drop interface of this pipeline makes it even more user-friendly. In-depth reports allow us to monitor sales performance easily with BIGContacts.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The pipeline management capabilities of BIGContacts CRM are highly advanced. Our sales process was mapped to the stages of the tool by setting up a custom sales pipeline. Drag and drop is an easy way to move deals along in this pipeline. We can also limit viewer access to the entire pipeline or specific stages.
What do you dislike about BIGContacts?
While we haven’t encountered any major challenges with BIGContacts, it would be great if the tool offered more reporting templates.
What features is BIGContacts currently missing?
NO
James C.
SEO Executive
Used the software for : 2+ years (Yearly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We have improved our productivity levels with the help of BIGContacts. With detailed to-do lists and notifications, it’s easy to stay aware of upcoming tasks and pending activities. We also use the tool to generate activity reports to monitor individual and team performance.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The task management module of BIGContacts is undoubtedly the best! Its easy to set up automated reminders, so we dont miss deadlines. Additionally, the calendar view is quite detailed and easy to use. We also like how easy it is to automate repetitive tasks, which further increases our teams efficiency.
What do you dislike about BIGContacts?
Although functional, the mobile application could have a better interface.
What features is BIGContacts currently missing?
Nothing
Aditya K.
SEO Executive
Used the software for : 2+ years (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
BIGContacts has an easy implementation and a short learning curve. This made it easy for our team members to get accustomed to the tool. We use it to manage our customer data and keep track of upcoming tasks. Furthermore, mobile access to essential data empowers us to work even when we're out of the office.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
The customer support team is highly responsive. They respond to all queries within a 24-hour window. Moreover, the training resources provided are very detailed and useful.
What do you dislike about BIGContacts?
Updates affected the tool’s speed, but significant improvements were made recently.
What features is BIGContacts currently missing?
Noting that all is well
Deepabali S.
Marketing Intern
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
One feature of BIGContacts that has worked well for my company is reporting. The tool offers a range of ready-to-use reports that help me stay updated on the status and effectiveness of various business processes. Moreover, mobile access is handy when working on the go. The customer support for the software is highly professional and reliable as well.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
BIGContacts CRM lets me customize reports to track the most relevant metrics. The tool is great for keeping contact records organized and up-to-date. It also connects with all the business tools I previously used, such as Outlook and QuickBooks, making it easy to keep data synchronized automatically.
What do you dislike about BIGContacts?
I wish the tool offered an easier way to alert other team members about changes made to a contact record. This could help everyone in the organization keep track of changes and stay current with customer information at all times.
What features is BIGContacts currently missing?
I didn't felt any important features to be missing.
Anurag P.
Executive
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Our sales executives have significantly benefited from the implementation of BIGContacts. They can easily keep track of the commission split, close date, and other details for sales opportunities using the sales pipeline. The drag-and-drop interface of this pipeline further enhances its usability. BIGContacts also allows us to monitor sales performance easily using in-depth reports.
BIGContacts Mobile App Experience
What do you like best about BIGContacts?
BIGContacts allowed us to customize the sales pipeline fields and limit their view/edit access according to our needs. The tool’s ease of deployment and use has also been highly beneficial for our organization. We utilize BIGContacts to stay updated with the positions of sales prospects and automate follow-ups with them. It’s also easy to keep track of important opportunities on the go using the mobile version of this CRM.
What do you dislike about BIGContacts?
The tool should offer artificial intelligence-powered lead scoring functionality to make it easy to prioritize high-value prospects. Right now, this prioritization has to be done manually, which can be time-consuming.
What features is BIGContacts currently missing?
No All is fine
What other products like BIGContacts have you used or evaluated?
Nimble.
How BIGContacts is better/different from its competitors?
It is cost effective
ANUSHKA
marketing
Used the software for : 6-12 months (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We highly recommend BIGContacts CRM because of its ease of use and robust customer support experience. The tool has helped our team work together more efficiently with collaborative features such as a team calendar view and notes. The automated alerts and reminders for tasks have also considerably impacted our productivity levels.
BIGContacts Mobile App Experience
BIGContacts After Sales Service Rating
What do you like best about BIGContacts?
We can keep track of all pending tasks using the tasks and to-do list. It’s also easy to set the priority statuses for these tasks, so important deadlines are not missed. BIGContacts also enables us to create automated workflows, so we can define custom triggers for actions to be performed.
What do you dislike about BIGContacts?
While we like that the tool can be used on any mobile device without the need to download any application, it would be really helpful if the performance of this mobile version were further improved.
What features is BIGContacts currently missing?
no
ANUSHKA
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We can keep track of all pending tasks using the tasks and to-do list. It’s also easy to set the priority statuses for these tasks, so important deadlines are not missed. BIGContacts also enables us to create automated workflows to define custom triggers for actions to be performed.