Overall BirdEye Reviews

Here's an unbiased review of BirdEye. Discover how BirdEye users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.8/5

Based on 6 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.3

Customer support

Out of 5

Likelihood to recommend 70%

Likelihood to recommend

Out of 100%

BirdEye Pros and Cons

"Its complete coverage across all web platforms and simple-to-understand presentation."

"BirdEye is very easy to use and helpful for everyone. BirdEye application"

"The Bluebird platform allows for centralized communication with customers."

"We would appreciate more targeted feedback to pinpoint a specific customer character for promotional planning purposes. Other than that, BirdEye is as good as it gets."

"It is a little expensive. The application is named birdEye."

"Improving the mobile app or optimizing the platform for mobile devices can cater to users who manage their business on the go, enhancing accessibility and usability."

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Showing 6 out of 6 Reviews

Hear directly from customers who have used BirdEye. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Rodd T.

Director

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via linkedIn.

Verified Reviewer

Crown Card's Look at the BirdEye User Review Software

BirdEye is one of the best software programs available for collecting, enhancing, and featuring online customer reviews from all web platforms. It has made growing our business's online presence really easy by providing us with an easy-to-use set of tools for online marketing, making the whole process of executing tasks smooth and efficient.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

Its complete coverage across all web platforms and simple-to-understand presentation.

What do you dislike about BirdEye?

We would appreciate more targeted feedback to pinpoint a specific customer character for promotional planning purposes. Other than that, BirdEye is as good as it gets.

What features is BirdEye currently missing?

The software is very comprehensive. BirdEye are not new to this game

What other products like BirdEye have you used or evaluated?

We have looked at other ads, but not tried them

Naeem B.

Ceo

Used the software for : Less than 6 months (Monthly)

Company Size :1-10 employees

5.0

Jan 03, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Review about birdEye

BirdEye is a wonderful application that is very easy to use and helpful. It is very simple. I find it to be a beautiful application. BirdEye.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

BirdEye is very easy to use and helpful for everyone. BirdEye application

What do you dislike about BirdEye?

It is a little expensive. The application is named birdEye.

What features is BirdEye currently missing?

I an totlly satisfied

What other products like BirdEye have you used or evaluated?

no products evaluated

Muhammad M.

manager

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

4.0

Dec 28, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Efficient and Effective

I've been utilizing BirdEye for some time now, and it has truly revolutionized the way I manage my online reputation. This platform offers a comprehensive suite of tools that are intuitive and remarkably effective.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

The Bluebird platform allows for centralized communication with customers.

What do you dislike about BirdEye?

Improving the mobile app or optimizing the platform for mobile devices can cater to users who manage their business on the go, enhancing accessibility and usability.

What features is BirdEye currently missing?

no

What other products like BirdEye have you used or evaluated?

i never used

Rayce B.

none

Used the software for : Free trial (Daily)

Company Size :1-10 employees

5.0

Dec 28, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

it was a great service

It is a good service, and you learn a lot from the website. Then you learn a lot about work. After that, you could work at a different school and make a lot of money.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

by working and managing development and different types of money and services.

What do you dislike about BirdEye?

do better work in managing development and different types of money and services.

What features is BirdEye currently missing?

none

New A.

CEO

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Jan 03, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing

It made my work so much faster and easier. I think my company loves it, and my BoD thinks it's an amazing tool that makes work much more fun and easy to use.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BirdEye Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

I found it most impressive the way I could interact with my customers and they could interact with us.

What do you dislike about BirdEye?

None right now. I think it is just right for now. I think if it can be improved, it would be in the future when there are features that need to be improved.

What features is BirdEye currently missing?

No.

What other products like BirdEye have you used or evaluated?

None.

Ammar J.

customer support

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Jan 03, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BirdEye is a comprehensive reputation management platform

BirdEye offers a suite of tools designed to collect customer feedback, monitor reviews, and improve overall customer experience. Here's a review of BirdEye based on its key features and functionalities. BirdEye boasts an intuitive and user-friendly interface, making it easy for businesses to navigate through its various features. The dashboard provides a centralized view of reviews, ratings, social media mentions, and customer feedback, allowing for efficient monitoring and management.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

Overall, BirdEyes ability to consolidate review management, real-time monitoring, customizable feedback collection, competitor analysis, robust analytics, and its user-friendly interface collectively make it an impressive and comprehensive reputation.

What do you dislike about BirdEye?

The text is grammatically correct and does not require any changes.

What features is BirdEye currently missing?

NO.

What other products like BirdEye have you used or evaluated?

NO.