star star star star star_border

 4.22 (9)

Write a Review

Get Quote Free Demo
Home / Crm Software / Bitrix 24 Home / CRM Software / Bitrix 24
Bitrix24 Overview
Logo for Bitrix24
Bitrix24 Overview

Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team.

Bitrix24 Screenshots (5)

Bitrix24 Video

Bitrix24 Slideshare

Key Features of Bitrix24

keyboard_arrow_right Case Management

keyboard_arrow_right Contact Manager

keyboard_arrow_right CRM & Sales Reports

keyboard_arrow_right Customer Support

keyboard_arrow_right Document Management

keyboard_arrow_right Email Templates

keyboard_arrow_right Lead Generation

keyboard_arrow_right Marketing Automation

keyboard_arrow_right Product Database

keyboard_arrow_right Territory Management

keyboard_arrow_right Mobile App

keyboard_arrow_right Workflow Management

keyboard_arrow_right Interaction Tracking

keyboard_arrow_right Campaigns

keyboard_arrow_right Cloud Computing

keyboard_arrow_right CRM & Sales Dashboards

keyboard_arrow_right CRM Analytics

keyboard_arrow_right Developer API

keyboard_arrow_right Email Marketing / SMS Marketing

keyboard_arrow_right Invoice

keyboard_arrow_right Marketing Analytics

keyboard_arrow_right Marketing Collateral

keyboard_arrow_right Task Management

keyboard_arrow_right Sales Tracking

keyboard_arrow_right Lead Management

keyboard_arrow_right Team Management

Who uses Bitrix24
Personal StartUps SMEs Agencies Enterprises
Web App Windows Macintosh
Mobile Platforms
iOS Android WinPhone BlackBerry
Windows Phone
Pricing of Bitrix24

Click here to get detailed pricing as per your requirements.

USD Free  User/Month
Unlimited User
5 GB Online Storage
Enterprise Social Network
Collaborate by email
Document Sharing
5 Task dependencies
USD 39  Unlimited user/Month
Free Plan Features +
24 GB Online Storage
External Users
Unlimited Task dependencies
USD 99  Unlimited user/Month
Plus Plan +
100 GB Online storage
2 Multiple Sales Pipelines
Unlimited Integrated Email Accounts
4 CRM Web Forms
USD 199  Unlimited user/Month
Standard features +
Unlimited Online Storage
Unlimited Multiple Sales Pipelines
Unlimited CRM Web Forms
Unlimited Open Channels
Unlimited Live Chat
Own Domain Name

Other Customers

Other Customers


Deployment    Web Base
Payment    SAAS
API    Yes
Customization    Yes
Mobile Support    Yes
Mobile App    Yes
Other Categories CRM Software , Document Management Software , Enterprise Social Networking & Chatting Software , HR Software , Project Management Software , SFA Sales Force Automation Software
Languages support English
Download Brochure
Web Base
Web Base and Installed
Both (SAAS & One time)
Company Details

Company Name Bitrix Inc.
 Website Visit Website

A lead in Bitrix24 is a CRM object containing contact information (telephone number, email, website) of a person or company who has the potential to become your customer. The lead form in Bitrix24 is fully customizable, so you can add custom lead fields, if necessary.


  1. CRM: CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks.
  2. Tasks: Bitrix24 has extensive organizational features which enhance efficiency at the personal and group levels. Tasks can be defined for oneself or assigned to a colleague, or delegated after being received. Time spent on each task within the project can be tracked, and tasks are integrated into the group calendar.
  3. Calendars: Would you like to coordinate the schedules of employees and resources easily and transparently across all your platforms? In Bitrix24, personal calendars and workgroup calendars can be shared easily inside the system, with mobile devices and with Outlook.
  4. Like: Aside from being personalized, the Activity Stream is interactive. Comments can be directly from the main interface, the task and photograph viewer can be brought up without additional navigation, and items can be liked.
  5. Files: Uploading your shared files to Bitrix24 will make them accessible in a powerful document management system. Presentations, documents, videos, and any other files can be placed for download, collaboration, or private use.
  6. Time Management: The time management system installs discipline in the work schedule without creating a high pressure atmosphere. Clocking in, clocking out, and breaks are transparently recorded, and a convenient planner and daily report keep tasks organized and prioritized


Power CRM
Free Demo Get Quote
Smartdrive Labs Tec...
star star star star star_border  5
CRM Software
Lumbini Software Pv...
star star star star star_border  7
CRM Software
Torqus POS
Free Demo Get Quote
Torqus Systems Pvt ...
star star star star star  5
CRM Software
Bitrix24 User Reviews (9)

Ask a question
Bitrix24 User Reviews (9) Ask a question

It is extremely versatile!!!

Abhi Balmukund
star star star star star_border     2017-02-15
star star star star star_border    2017-02-15

Bitrix24 is supposed to be one of the best real estate systems today. Its best feature is the built in telephony. You can rent a phone number within the interface. They have an interface that allows assigning multiple extensions to multiple users. What has really impressed us is the ability of the phone system to automatically direct calls from specific customers to the representatives that they have been already assigned to. We're just very happy with this built-in smart telephony. They also have a mobile application that easily integrates with the Cloud version. 

An excellent Software

Wasim Sheikh
star star star star star_border     2017-01-16
star star star star star_border    2017-01-16

Not just managing customers, Bitrix24 also enables me to manage my leads and think about ways to turn them to my customers. It even works for my real estate business. With the remarkable real estate software, I can track my property buyers and manage payments online. I can also connect to cloud computing and maintain a strong database of the property residents. Bitrix24 has a document software management which allows me to track all reports and documents, over a period of time.

To ease work procedures and responsibility.

Pooja Desai
star star star star star     2017-01-16
star star star star star    2017-01-16

When it comes to customer relationship, I always recommend using Bitrix 24. Its cloud computing technology and advanced crm software bridges the gap between my products and the customers. The software has a sales tracking tool through which I keep an eye on monthly revenue generation. Its marketing automation upgrades the marketing collaterals and provides real-time information. My HR team also uses the HR software to ease their work procedures and responsibilities.

The Best CRM Software

Chintan Bhatt
star star star star star_border     2017-01-16
star star star star star_border    2017-01-16

The best CRM software, Bitrix 24 has helped me streamline and track my business communication and enhance my relationship with my potential and existing customers. The software comes with 30 innovative tools, all of which have interesting use and high effectiveness. Bitrix 24 has taken me towards the future of customer relationship management. Using its document management software, I can handle my projects as well as analyze the sales and customer service reports. 

It has Customer-Friendly Features

Kinjal Tank
star star star star star     2016-12-05
star star star star star    2016-12-05

Although the market is currently flooded with various CRM products, Bitrix24 has really differentiated itself by way of unique and customer friendly features such as email templates and shareable calendars that ease the communication and personnel management. Full marks from our side to the innovative and path breaking software developed by Bitrix.

Best CRM Software

Bipin Golaliya
star star star star_border star_border     2016-12-02
star star star star_border star_border    2016-12-02

Bitrix is one of the best available software in its category and that is not only because the basic version is free of cost, although that is a deciding factor for many small businesses like ours. The Developer API access, as well as the sales tracking and lead management processes are second to none, and for the price paid, this software is really a steal! 

Easy File Sharing

Manthan Rathod
star star star star star     2016-10-21
star star star star star    2016-10-21

Hi everyone, I want to share my experience of using this software bitrix24. It is efficient and interactive. This software provides easy access to brokers, agents and the customer data in an understandable format. This software also ensures that the client is always satisfied. It is free up to 12 users, and the time tracking and file sharing - Everything is done in one place! 


Instant Messaging-enabled CRM

Umang Jhaveri
star star star star star_border     2016-10-17
star star star star star_border    2016-10-17

This is the best CRM software available in the market right now. It provides me potential leads, clients and contacts. They have their own testing software module. The software provider Company also presents Webinars on demand which can be viewed without paying anything. Instant messaging and social networking is my favorite tool in Bitrix24. 

Affordable Pricing!

Priti Rana
star star star star star_border     2016-10-14
star star star star star_border    2016-10-14

The pros of the Bitrix24 software are: Its user integration, Ready to run in VMware environment, and its integration with security framework. It also comes in affordable pricing. The functions are well-built and offers lots of modules such as Calendaring, HR and even Task Management. It comes with an open API system and it makes the business solutions easy to customize and integrate.

FAQs of Bitrix24

Below are some frequently asked questions for Bitrix24.

Q. What are the main features of Bitrix24?

The key features of Bitrix24 are as follows:

label Case Management

label Contact Manager

label CRM & Sales Reports

label Customer Support

label Document Management

label Email Templates

label Lead Generation

label Marketing Automation

label Product Database

label Territory Management

label Mobile App

label Workflow Management

label Interaction Tracking

label Campaigns

label Cloud Computing

label CRM & Sales Dashboards

label CRM Analytics

label Developer API

label Email Marketing / SMS Marketing

label Invoice

label Marketing Analytics

label Marketing Collateral

label Task Management

label Sales Tracking

label Lead Management

label Team Management

Q. How much do the Bitrix24 cost?

The Bitrix24 has 4 plans - Free USD Free (User/Month),Plus USD 39 (Unlimited user/Month),Standard USD 99 (Unlimited user/Month),Professional USD 199 (Unlimited user/Month).

Free trial : Available (no card required).

Q. Who are the typical users of Bitrix24?

Bitrix24 has the following typical customers:

Startups, SMEs, Agencies.

Q. Which mobile platform does Bitrix24 support?

Bitrix24 supports the following devices:

IOS, Android

Q. Which operating system does Bitrix24 support?

Bitrix24 support the following operation system :

Web App, Macintosh

Q. What payment method does Bitrix24 support?

Bitrix24 support the following payment methods :


Q. What is the deployemnt type?

Bitrix24 has deployemnt type : Web Base.

Also viewed these softwares

E-Tech's MR Reporting Sof... Visit Website Get Quote