Every start-up and SME longs for a common goal, i.e., a flaming desire to be efficient and agile in almost everything it does. This is because agility and improved efficiency help a business reap more profits and drive growth. That being said, most companies today,...

Joydeep Das has extensive experience with both technical and non-technical content. He has articles published in both local and international portals and has also worked as an Overseas Admissions Editor, assisting many meritorious students to get into Ivy League Universities. However, branding and promotional topics have remained his true love for over a decade.
Key Live Chat Stats for Customer Service Teams in 2023
Your most unhappy customers are your greatest source of learning. - Bill Gates In today’s highly competitive markets, any edge in service or support you have over your competitors can make the difference in whether you gain or lose a sale. In a world full of...
Top 18 Customer Service Interview Questions (+ Interview Tips)
Choosing the right individuals to represent your business is essential for your future growth and brand perception. According to Microsoft, 96% of consumers say that customer service is crucial in creating brand loyalty. One needs to evaluate customer service...
Get a Virtual Phone Number in 90+ Countries
Virtual phone numbers are becoming extremely important for businesses today as they allow them to expand globally. With virtual numbers, organizations can easily serve their customers residing in any country around the world cost-effectively. Looking for VOIP...
Get a Virtual Phone Number in Germany
Get your personal phone number in Germany at affordable prices and expand your business manifold. German virtual phone numbers help you connect with customers by forwarding incoming calls anywhere in the world at local prices. Looking for VOIP Software? Check out...
10 Things To Look For In Call Center Software For Small Businesses
While setting up a call center can be challenging for a small business initially, it can pay significant dividends in customer satisfaction and organizational growth. However, the lack of awareness and the exorbitant prices of call center software prevents many SMEs...
15 Best Virtual Phone Number Providers in Italy for 2023
In today’s modern world, businesses and individuals seek reliable and affordable communication solutions that break through geographical barriers. Italy, with its rich history, culture, and thriving economy, is a hub for international trade and collaboration. To stay...
Getting UK Virtual Phone Numbers for Your Business
Get your phone number for the United Kingdom at the most affordable prices and several additional features. Forward your incoming calls anywhere around the globe at local rates. Looking for VOIP Software? Check out SoftwareSuggest's list of the best VOIP Software...
Custom ERP Software Development: All You Need To Know
Enterprise Resource Planning or ERP is one of the most talked-about processes management tools today. Research and statistics suggest that ERP market trends are booming and will continue to do so in the near future. But, why? What is it about ERP that’s making almost...
What is a CRM Call Center? What are the Potential Drawbacks of it?
Revenue generation is the most crucial driving force of almost every business, be it a small enterprise or a giant industrial house. However, while most business houses focus primarily on increasing sales to increase revenue, they tend to ignore one important aspect...