One of the reasons why people leave brands is poor customer service. No matter how good your product is, buyers may not purchase from your brand again if you cannot provide excellent pre-sales and post-sales customer service. This is where call center automation comes...

Nikita is a SaaS copywriter and content marketing expert with almost five years of experience. She creates engaging and high-quality content for SaaS businesses by understanding their pain points and requirements. When not writing, she is busy following the industry news to stay updated on all emerging SaaS trends.
Top 5 Inventory Costing Methods With Examples
One of the most important indicators of a company’s financial performance is its inventory valuation. The irony is that inventory is one of the highest costs for a company while being the primary source of revenue too. Thus, a business owner should know how to...
15 Best Time Management Books to Read in 2023
All our lives, we have been taught the importance of time management. And yet, the majority of people suffer from poor time management. Procrastination, a lack of self-discipline, and distractions make it difficult to follow good time management strategies. Looking...
12 Call Center Best Practices for Amazing Customer Service
One-third of customers will leave after one poor encounter with the brand. 59% of consumers have higher expectations for customer support than they had a year ago. Looking for Call Center Software? Check out SoftwareSuggest's list of Best Call Center Software...
The Process of Inventory Management: Definition, Application & Limitations
One of the key aspects of supply chain management is inventory management. Considered the center of a business' trading activities, inventory management involves purchasing non-capital goods, production, monitoring, managing, and controlling the stock in your company....
21 Recruitment Metrics to Track and Improve Your Hiring Process
Hiring the right talent takes work. With the perfect recruitment plan, however, you can ensure higher retention levels and find the ideal candidate more quickly. To do so, you need to calculate and track various recruitment metrics and build a long-term hiring...
Inventory Management Techniques & Methods for 2023
Inventory is one of the key accounting terms in a financial statement. It is defined as the goods or services that your business deals in. It might consist of raw materials, finished goods, or a bulk product that is divided into smaller parts and sold individually....
Success Stories of Gamification in Recruitment
In an evolving job market, companies are trying different recruitment methods. Gamification in recruitment has lately gained mass appeal that allows organizations to evaluate not only experiences but assess a candidate’s behavioral patterns and skills. Evaluations...
Recruitment Life Cycle : All You Need to Know
As a recruiter, you would agree that the whole process of hiring and onboarding a candidate is a long and costly affair. The last thing you want is an inefficient hiring process. Stuart Liroff, VP of talent acquisition at Academia.edu, says on Quora: "My biggest...
Generating Real Estate Leads: Here’s How You Can You Do It
With over three million people holding active real estate licenses in the US, it’s no surprise that real estate agents find it hard to stand out from their competitors. Besides, everyone is trying to follow the same real estate lead generation strategies. Looking for...