17 Best Virtual Number Providers in India for 2024

Hiba Ali

Senior Writer

Best Indian Virtual Number Providers

India’s rapidly growing business landscape has positioned the country as a global powerhouse, with one of the key drivers of this growth being its robust cloud telephony network. As businesses look to tap into the vast potential of the Indian market, seamless communication becomes essential for fostering strong connections with consumers, partners, and even family and friends.

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Virtual phone numbers have emerged as a popular solution, with the mobile VoIP market expected to surpass $183.7 billion by 2027. Virtual numbers benefit businesses seeking to establish a local presence without investing in physical infrastructure. These numbers also enable businesses to scale their operations easily and leverage advanced features to enhance customer interactions.

In this blog, we will delve into the 15+ best Indian virtual number providers that can help you communicate effortlessly with your Indian counterparts.

Let’s get started!

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Expert Advice

When selecting a virtual number provider for your business in India, several factors must be considered. First, consider your business needs, such as the number of calls you anticipate receiving, the features you require, and your budget. Choose a provider with a reliable network to ensure that your calls are consistently clear and uninterrupted. Make sure to select the best virtual number provider for your business in India and ensure a seamless customer communication experience

What Is An Indian Virtual Phone Number?

A virtual Indian phone number is a phone number that uses cloud technology to simplify communication independent of conventional telephone systems or Indian telecommunication networks. These numbers resemble standard landline or mobile phone numbers but operate online, providing greater flexibility and control over business communication.

Users can access and use Indian virtual phone numbers through various devices, such as softphones, smartphones, or VoIP phones, as long as they have a stable internet connection. Virtual mobile numbers offer advanced features and eliminate the limitations of conventional phone systems, making them an ideal choice for businesses seeking more efficient communication solutions.

+91 is the country code of India. 

There are generally five types of Indian phone numbers:

1. Indian Landline Phone Numbers 

Indian landline phone numbers consist of 10 digits, with area codes varying from 2 to 4 digits in length.

  • 2-digit India area code: (CC) YYYY YYYY
  • 3-digit India area code: (CCC) YYY YYYY
  • 4-digit India area code: (CCCC) YYY YYY

2. Indian Mobile Phone Numbers

Indian mobile phone numbers have 10 digits, starting with a 2-digit access code, followed by a 3-digit provider code, and ending with a 5-digit subscriber number: XX YYY ZZZZZ.

3. Indian Toll-Free Phone Numbers

Indian toll-free numbers consist of 10 or 11 digits, starting with the toll-free code 1800 or 1860, followed by a 6 or 7-digit number: 1800 QQQ QQQ, 1800 QQQ QQQQ, or 1860 QQQ QQQQ.

4. Indian Vanity Phone Numbers

Indian vanity phone numbers are similar to Indian toll-free numbers and are custom-made by companies to represent their brand.

5. Bring Your Own Carrier (BYOC)

If you have bought a virtual number from a cloud-based phone system, you can transfer that number to another virtual cloud telephony platform.

Benefits Of Indian Virtual Phone Numbers

Numerous virtual number providers in India offer a wide range of virtual numbers suitable for businesses of all types. These providers use cloud technology to deliver an affordable calling experience with advanced capabilities along with many other benefits, as mentioned below:

India Virtual Phone Number Benefits

1. Professional Presence

Having a dedicated business phone number in India helps establish a professional presence. Customers can call a local number to reach you, even if you’re based elsewhere. This also allows your business to build trust in the region and effectively cater to the local audience. 

2. Increased Mobility

Virtual mobile numbers are hosted in the cloud and can be accessed anywhere, allowing employees to work remotely and still make or receive calls through the business phone number. All they require to work seamlessly is a stable internet connection. This flexibility and mobility ensure no business calls are missed, even when employees are on the go or during emergencies.

3. Scalability

As your company expands, you can easily add new phone numbers or extensions through the virtual phone service. This allows your call volume and routing needs to flexibly scale up or down as needed without any major infrastructure changes. You can start with just 2-3 numbers and go up to 1000s of numbers based on your requirements. 

4. Call Management 

Most virtual phone services come with various call management features like call forwarding, routing, recording, IVR menus, voicemail, and more. These functions help optimize your business’s call-handling process and provide a great experience for your customers. Some services even have call tracking, reports, and analytics to gain call management insights.

5. Cost-Effectiveness

Virtual phone numbers are more cost-effective than traditional landline phones or a PBX system. Monthly fees are typically much lower as in a recent survey, 82% of businesses reported cost savings when they moved to the cloud, with no hardware to maintain, and installation is quick. The rates for calling are also usually very affordable, resulting in significant cost savings, especially for small startups and businesses in India.

Documents Required To Buy India Virtual Phone Number

Acquiring an Indian virtual phone number involves a hassle-free process without legal documentation. To buy an Indian virtual number, sign up on one of the providers of your choice, enter details, and you’re good to go. Neither toll-free nor local virtual numbers in India demand specific paperwork.

Furthermore, obtaining an Indian mobile number doesn’t necessitate an in-country address. Most Indian virtual number providers have no special documentation requirements for procuring a virtual phone number in India.

How We Select & List Softwares?

Our selection of these Virtual Phone Number Providers is based on thorough research and analysis. We have listed these softwares based on usability and satisfaction score that include features, ease of use, customer support, ratings, and number of reviews from SoftwareSuggest. Our goal is to help businesses select the right softwares that can help them optimize their business processes.

Best 17 Virtual Phone Number Providers In India

With numerous providers offering India phone numbers, it can be challenging to determine which one best suits your business needs. To help you make an informed decision, we have carefully curated a list of the top 15+ virtual Indian phone number providers, considering factors such as how much the India virtual number will cost, features, pros, and cons. 

Provider NamePricingFree Trial Period
Bronze Plan: $16/User/MonthYes, 7 days
Free Software: $0 (Unlimited Users)Yes, 10 days
$10 to $30/User/MonthYes, 14 days
World Prime: $9.99 monthly & after 6 months, it becomes $16.99Yes, 7 days
Essentials: $24.99/User/MonthYes, 14 days
Express – $15 per user/monthYes, 7 days
Solo: $26 per monthYes, 7 days
Essential Plan: $23.95 per user monthlyYes, 14 days
Essentials- $30/user per month, billed annuallyYes, 7 days
Starter – $30 /User/MonthYes, 7 days
Standard – $13 per user/per monthYes, 7 days
Growth – $15.00 per monthNo
Genesys Cloud CX 1 (Voice) – $98 monthlyNo
Dabbler – $200 – 5 Months ValidityYes, 7 days
Connect: $16.99/MonthYes, 7 days
Standard – $0 team per monthYes, 7 days
Basic: freeYes, 7 days

1. CallHippo

Callhippo logo

CallHippo

4.8 out of 5 stars

66 Reviews

CallHippo is a leading provider of virtual mobile numbers in India, with activation in just three minutes. Its automated and scalable solution offers power dialing, call analysis, transfer, forwarding, and more, improving corporate communication and customer service.

CallHippo provides virtual phone numbers for over 50 countries, including Canada. Its VoIP service offers various practical and cutting-edge features, enabling enterprises to establish and utilize a virtual phone system swiftly.

Key Features

  • Call recording and monitoring
  • Advanced call analytics
  • IVR (Interactive Voice Response)
  • CRM integration
  • On-hold music

Pricing

  • Bronze Plan: $16/User/Month 
  • Silver Plan: $24/User/Month 
  • Platinum Plan: $40/User/Month

Pros and Cons

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  • Performance evaluation can be improved by setting and measuring calling targets
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  • Call summaries provide helpful visualizations for future planning and analysis
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  • The service offers great portability across different devices
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  • Exceptional call quality ensures reliable and clear communication
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  • The mobile app features may have limitations or require improvements
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  • The cost of the service may be higher than that of other alternatives available in the market
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  • Integrating with other systems may not be smooth and could necessitate extra effort
 
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2. DialerHQ

DialerHQ logo

DialerHQ

4.5 out of 5 stars

16 Reviews

The 4th name on this list of top Indian virtual number providers is DialerHQ. Known for its user-friendly interface and rich set of features, this leading virtual number provider in India empowers SMBs to establish or expand their virtual presence in over 100 countries, without requiring any physical presence.

Additionally, its robust infrastructure ensures 99.9% system uptime, while its advanced technology stack guarantees jitter-free voice calls.

Moreover, DialerHQ allows easy integration with most of the popular business applications, enabling businesses to enhance their collaboration, streamline workflows, and achieve maximum output.

Besides, as a leading Indian virtual number provider, DialerHQ also boasts a dedicated customer support team with round-the-clock availability, assisting users with any queries or concerns.

Key Features

  • Smart call forwarding
  • Interactive voice response (IVR)
  • Call center analytics
  • Rich custom reports
  • Call barging & call queuing
  • International and toll-free virtual numbers
  • Integration with third-party apps

Pricing

DialerHQ offers three different pricing options to its users, as outlined below:

  • Free Software: $0 (Unlimited Users)
  • Unlimited Plan: $12/User/Month
  • Custom Plan: Quote available upon request

Each of these plans is designed for a specific user segments and comes with a unique set of features and benefits.

Pros and Cons

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  • The platform's easy navigation makes it suitable even for first-time users
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  • DialerHQ's affordable pricing plans make the solution accessible to businesses of all scales
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  • Designed for SMBs, it may fail to manage complex business scenarios in large enterprises
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  • Currently not available on Android (as of June 2023)

3. Google Voice

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Google Voice

4.7 out of 5 stars

7 Reviews

Google Voice is a popular calling service provided by Google, offering Indian virtual phone numbers that help businesses create a local presence in India. This service enables companies to connect with Indian customers more effectively.

Google Voice’s features include a robust dashboard, automatic voicemail transcription, unlimited SMS, usage and activity reporting, etc. Additionally, Google Voice integrates with other Google services like Gmail and Google Calendar, allowing for seamless collaboration and improved productivity.

Key Features

  • Call recording
  • Integration with Google Meet and Calendar
  • Voicemail transcripts
  • Personalized voicemail greetings
  • Spam protection

Pricing

  • Google Voice offers monthly pricing plans that range from $10 to $30 per user.

Pros and Cons

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  • Google Voice is a cost-free service for personal use, providing a local area code that enhances the professionalism and credibility of your business
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  • It seamlessly integrates with other Google apps like Gmail, Google Calendar, and Google Drive
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  • Google Voice offers free text messaging and delivers high-definition sound quality while conveniently storing voicemails online
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  • Google Voice incorporates useful search functionality for voicemails and text messages, allowing forwarding texts and calls to an existing phone number
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  • The main drawback of Google Voice lies in the costs associated with the service for businesses. Although personal use is free, the paid plans can be quite expensive
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  • Call flows and extensions in Google Voice are limited, and it relies on an internet connection or Wi-Fi for making and receiving calls
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  • Google Voice’s texting feature is currently available exclusively for customers in the United States

4. Vonage

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Vonage

4.3 out of 5 stars

3 Reviews

Vonage is a recognized name in the VoIP industry that offers a wide range of communication services, including Indian virtual phone numbers. Vonage has a great phone queue system that helps call centers maintain their call queue. Vonage’s virtual numbers include features like call forwarding, call screening, and voicemail transcription, ensuring efficient communication.

Key Features

  • Call forwarding 
  • Virtual receptionist
  • Conference calling 
  • Voicemail to email transcription
  • Toll-free numbers

Pricing

  • Vonage North America:  $9.99 monthly & after 6 months, it becomes $26.99.
  • Vonage World Prime: $9.99 monthly & after 6 months, it becomes $29.99.
  • Vonage US & Canada 400: $9.99 monthly & after 6 months, it becomes $14.99.
  • Vonage World Prime: $9.99 monthly & after 6 months, it becomes $16.99.

Pros and Cons

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  • Unlimited calling and texting are available, ensuring seamless communication
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  • The setup process is straightforward, and the interface is designed to be user-friendly
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  • The exceptional quality of the voice improves the overall calling experience
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  • The availability of unlimited team messaging facilitates efficient collaboration among team members
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  • Add-on fees are required for many features, while other virtual phone number providers include them in their plans
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  • The quality of customer service can be inconsistent, leading to varying satisfaction levels
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  • The capacity for audio and video conferences is relatively small, potentially limiting larger gatherings

5. RingCentral

Ringcentral logo

RingCentral

4 out of 5 stars

1 Reviews

RingCentral is India’s best virtual phone service provider, offering an all-in-one communication network with a clear user interface. It is compatible with all devices and allows for easy setup and operation. Users can create new numbers or add existing ones, configure unique greetings, working hours, and call forwarding to never miss a call.

Key Features

  • Internet fax
  • Audio conferencing
  • Video conferencing
  • Cloud PBX
  • Auto-receptionist

Pricing

  • Essentials: $24.99/User/Month
  • Standard: $29.99/User/Month
  • Premium: $39.99/User/Month
  • Ultimate: $54.99/User/Month

Pros and Cons

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  • The audio quality is crystal clear, ensuring effective communication
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  • Deploying and managing IVR and call routing features is a hassle-free process
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  • RingCentral offers a seamless user experience with easy setup and operation
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  • Transferring calls is a straightforward process, enhancing communication efficiency
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  • The 3-way calling process could be simplified for easier use
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  • Customizing the conference call greeting message is currently not possible
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  • Forwarding calls to an external number is not an available option

6. 8×8

8×8 is a leading virtual number provider in India offering cloud-based communication solutions for businesses. Their virtual Indian phone number service allows businesses to establish a local presence in India, helping companies connect with Indian customers more effectively.

8×8’s virtual numbers come with advanced features like call forwarding, auto-attendant, call recording, etc. Additionally, 8×8’s platform integrates with popular CRM systems, streamlining business processes and enhancing productivity.

Key Features

  • Multi-level auto attendant
  • Call recordings
  • Hold music
  • Call monitoring
  • Unified communications analytics

Pricing

  • Express – $15 per user/month
  • X2 – $24 per user/month
  • X4 – $44 per user/month

Pros and Cons

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  • The service provides cost-effective plans to meet a range of budgets and requirements
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  • The inclusion of video conferencing improves communication capabilities
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  • Seamless connectivity is ensured with unlimited calls within the United States and Canada for users
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  • The calling and messaging process within the organization is streamlined for users
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  • The call control features could be more user-friendly
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  • Inconsistent customer support experiences have resulted in varying levels of satisfaction among users
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  • The Express plan offers minimal reporting, which may not be adequate for the requirements of some users

7. Grasshopper

Grasshopper logo

Grasshopper

4.5 out of 5 stars

2 Reviews

Grasshopper is a versatile virtual phone system with VoIP and WiFi calling capabilities for smartphones and desktops. As a business-oriented VoIP solution, Grasshopper equips companies with virtual phone numbers, personalized greetings, and call-handling rules for easy call forwarding. Its user-friendly interface allows you to maintain separate phone numbers for personal and business use, giving your organization a professional image with every call.

Key Features

  • Unlimited free phone calls and texts in Canada and the US
  • Toll-free numbers, vanity numbers, and local phone numbers
  • Custom greetings
  • Call forwarding
  • Ruby receptionist

Pricing

  • Solo: $26 per month
  • Partner: $44 per month
  • Small Business: $80 per month

Pros and Cons

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  • Mobile and desktop apps provide convenient access across devices
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  • Voicemail transcriptions enable efficient message management and review
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  • Prompt assistance is guaranteed with 24/7 support based in the United States
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  • Multiple communication options are available throughout the day via desktop and phone applications
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  • Business growth and expansion may be impeded by limited scalability
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  • Collaboration options are restricted due to the absence of a video conferencing feature
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  • Some users may find learning challenging due to a steep learning curve

8. Nextiva

Nextiva logo

Nextiva

5 out of 5 stars

2 Reviews

Nextiva is a sophisticated communication system provider for small and large businesses. It offers instant messaging, phone calls, and video conferences with one click, saving time with AI and automation. Its user-friendly interface is easy to use and operate, providing customer assistance across multiple channels.

Key Features

  • Free unlimited video & voice calls in the US and Canada
  • Auto-attendant
  • Virtual fax
  • 24/7 technical support
  • Unlimited business text messaging

Pricing

  • Essential Plan: $23.95 per user monthly 
  • Professional Plan: $27.95 per user monthly 
  • Enterprise Plan: $37.95 per user monthly

Pros and Cons

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  • Nextiva offers unlimited calling within the United States and Canada for seamless communication
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  • Automatic responses in chats, welcome emails, and notifications simplify team tasks and improve customer relations
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  • The interactive and user-friendly interface boosts agent efficiency and productivity
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  • Users receive a complimentary local and toll-free number for their business
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  • The click-to-call feature integrated into the CRM is unreliable and often necessitates resetting
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  • Live customer service needs major improvement for more satisfactory service
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  • The software sometimes fails to inform users of incoming phone calls, holds, or emails

9. Aircall

Aircall logo

Aircall

Aircall is an easy-to-use cloud-based business phone system designed for sales and support teams, integrates with customer relationship management and helpdesk tools, offers productivity features and security policies, helps these teams communicate more effectively, and enables remote work by seamlessly connecting teams anywhere.

Key Features

  • Unlimited outbound & concurrent calls
  • 50+ Integrations
  • Ring Groups
  • Access to API developer support
  • Call recording and monitoring

Pricing

  • Essentials- $30/user per month, billed annually
  • Professional – $50/user per month, billed annually
  • Custom – Custom pricing

Pros and Cons

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  • The service offers a wide range of reports for comprehensive analysis
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  • Aircall’s integration with HubSpot is seamless, which enhances its functionality
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  • The Aircall dashboard is customizable, allowing control over user access to specific numbers
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  • Setting up new numbers is a quick and easy process
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  • The quality of business calls could be improved to enhance the user experience
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  • Limited availability of area codes can restrict options when setting up new numbers
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  • Call routing to mobile devices can be challenging and may require improvement

10. CloudTalk

CloudTalk logo

CloudTalk

4.8 out of 5 stars

44 Reviews

CloudTalk is a VoIP-based business communication solution tailored for customer service and sales teams. As a dedicated business phone system, CloudTalk offers features such as VoIP calls, unlimited phone numbers, a centralized administration system, and advanced options like call routing, recording, and IVR.

This virtual phone system (PBX) caters to businesses seeking a comprehensive solution with all the necessary features. CloudTalk streamlines the sales process by automating workflows and equipping managers with tools to oversee and optimize team performance.

Key Features

  • Business phone numbers
  • Automated call distribution 
  • Interactive voice response 
  • Skills-based routing
  • Conference calling

Pricing

  • Starter – $30 /User/Month
  • Essential – $40 /User/Month
  • Expert – $60 /User/Month
  • Custom – Custom pricing

Pros and Cons

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  • CloudTalk is easy to set up and use, with great call quality for both sound and video
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  • The integration with HubSpot allows for easy call tracking
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  • Smart dialer saves time and helps make more calls
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  • Its affordable pricing and excellent support simplify the lives of sales teams
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  • However, the interface may not be very user-friendly, and there are limited options for customization
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  • Some users may experience call quality and call drop issues
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  • It has limited features compared to other business phone systems

11. OpenPhone

OpenPhone logo

OpenPhone

4.8 out of 5 stars

4 Reviews

OpenPhone is a powerful VoIP platform featuring modern functionalities that grow with your business. Compatible with iPhone, iPad, and Android devices, OpenPhone consolidates business calls, texts, and contacts into a single, unified communications platform accessible from anywhere.

With the flexibility to obtain multiple numbers for your business, you can assign them to specific employees, teams, or locations. OpenPhone is ideal for startups and small businesses seeking a comprehensive, cost-effective phone solution.

Key Features

  • Advanced interactive voice response (IVR)
  • Call analytics
  • Team messaging
  • Round-robin call distribution
  • 3,000+ integrations

Pricing

  • Standard – $13 per user/per month
  • Premium – $20 per user/per month
  • Enterprise – Custom pricing

Pros and Cons

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  • The system efficiently transcribes calls and sends an email containing the transcription
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  • All calls are conveniently recorded for future reference and analysis
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  • Calls can ring on multiple phones simultaneously with the service
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  • The platform is thoughtfully designed to prioritize user-friendliness, offering a straightforward setup process and an intuitive interface
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  • However, there is room for improvement in setting and marking follow-ups, which could be significantly enhanced
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  • Additionally, the service might be perceived as expensive by certain users
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  • Outgoing call transferring is not a feature that is currently available

12. Freshdesk

Freshdesk logo

Freshdesk

4.5 out of 5 stars

22 Reviews

Freshdesk is a cloud phone solution specifically developed for businesses of varying sizes. It provides an affordable communication solution tailored to the needs of small enterprises. Freshdesk enables seamless CRM and helpdesk integration, and its advanced reporting and analytics provide administrators with real-time insights. With virtual phone numbers available in over 90 countries, Freshdesk efficiently manages phone conversations and allows users to set up a help desk quickly and easily without requiring phone equipment.

Key Features

  • Includes up to 5000 collaborators
  • Customer satisfaction ratings
  • Custom reports and dashboards
  • Call quality monitoring
  • Widget customization

Pricing

  • Free – $0.00
  • Growth – $15.00 per month
  • Pro – $48.99 per month
  • Omnichannel Growth – $29.00 per month
  • Enterprise – $69.00 per month
  • Omnichannel – Pro – $59.00 per month
  • Omnichannel – Enterprise – $99.00 per month

Pros and Cons

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  • Freshdesk is easy to use with a user-friendly interface
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  • It has an extensive feature set supporting multiple channels, automation, and reporting
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  • It offers a full suite of customer service tools, including knowledge bases and multi-channel support
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  • The software integrates with various popular technologies, and a free plan is available for startups and small businesses
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  • Some workflows and automation require higher-priced plans
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  • The software has limited integrations with other business apps
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  • The customer support is slow to respond and requires improvement

13. Genesys

Genesys logo

Genesys

Genesys is a global leader in customer experience and contact center solutions, offering VoIP services, including Indian virtual phone numbers. These numbers help businesses establish a local presence in India, enhancing their credibility and accessibility to Indian customers. Genesys’ virtual numbers come with advanced features like intelligent call routing, IVR, and analytics, enabling businesses to deliver exceptional customer service.

Key Features

  • Agent Assist
  • Genesys AI
  • Knowledge management tools
  • Predictive routing
  • Virtual assistants

Pricing

  • Genesys Cloud CX 1 (Voice) – $98 monthly
  • Genesys Cloud CX 2 (Digital) – $123.5 monthly
  • Genesys Cloud CX 2 (Digital + Voice) – $149.5 monthly
  • Genesys Cloud CX 3 (Digital + WEM) – $175.5 monthly
  • Genesys Cloud CX 3 (Digital + WEM + Voice) – $201.5 monthly

Pros and Cons

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  • Genesys is a comprehensive contact center solution that handles inbound and outbound interactions
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  • It provides automated opt-out processes and a customer opt-in program and offers a variety of integrations with third-party applications
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  • It offers a range of telemarketing and automated outbound communications to engage consumers
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  • The user-friendly interface provides easy navigation and customer interaction management
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  • Genesys may lack compatibility with existing systems
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  • The software may require a steep learning curve for some users and additional training for some users to fully utilize all features
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  • It may not be suitable for small businesses or startups due to the high cost and is more expensive than other providers on the list

14. Exotel

Exotel logo

Exotel

4.2 out of 5 stars

5 Reviews

Exotel is a versatile cloud-based business phone system catering to companies of all sizes. Key features include virtual phone numbers, customized greetings, IVR and call routing, and seamless integration with ERP, CRM, and helpdesk software.

As a dependable cloud communication platform, Exotel enables businesses to streamline operations by effectively managing customer calls. Furthermore, Exotel’s communication API framework allows for creating conversational interfaces, while its remote-ready cloud-based system manages telephony, SMS, and VoIP communication worldwide.

Key Features

  • Dynamic call flows
  • Call & SMS campaigns
  • Call recordings
  • Reports and analytics
  • Real-time notifications

Pricing

  • Dabbler – $200 – 5 Months Validity
  • Believer – $500 – 11 Months Validity
  • Influencer – $1000 – 11 Months Validity
  • Custom Solution for Enterprises

Pros and Cons

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  • Exotel provides cloud-based telephony across the globe and offers customized solutions to improve customer engagement
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  • It combines call center and omnichannel software for seamless conversations
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  • It improves experience, brand, and connectivity with IVR and calls routing features
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  • Exotel has affordable plans with a free trial and is easy to set up at no cost
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  • Exotel requires training to fully use features, and it has limited integrations
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  • It may not suit the large, complex communication needs of big businesses
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  • Exotel lacks some call center software features and has reliability issues

15. Avoxi

Avoxi logo

Avoxi

AVOXI provides various virtual phone number services suitable for businesses of all sizes. Its cloud and virtual phone numbers can be forwarded to single or multiple devices, and its business phone numbers include VoIP features.

AVOXI offers toll-free, national, and local business numbers from over 160 countries, making it an excellent choice for businesses seeking global expansion. Additionally, AVOXI delivers global voice solutions supported by a robust VoIP network and a top-notch international support team.

Key Features

  • Role-based access
  • Voicemail transcription
  • Call recording & virtual numbers
  • Alerts/notifications
  • Member management

Pricing

  • Connect: $16.99/Month
  • Standard: $25.99/Month
  • Advanced: $43.99/Month
  • Premium: $70.99/ Month

Pros and Cons

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  • Avoxi provides virtual phone numbers for businesses with 20+ VoIP features at no extra charge
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  • It offers affordable international VoIP calling rates, and the software provides access to premium hosted phone number dial-codes in hard-to-reach countries
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  • Offers a feature-rich system with IVR greetings, call routing, and advanced analytics with a drag-and-drop app builder to build call flows
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  • It offers a user-friendly interface that simplifies navigation and facilitates efficient management of customer interactions
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  • However, certain users may require additional training to fully utilize all its features
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  • It may not provide as extensive an array of advanced features as other call center software solutions
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  • Integrations with other business apps and SMS capabilities are limited

16. Zadarma

Zadarma logo

Zadarma

4 out of 5 stars

11 Reviews

Zadarma is a corporate phone solution with a user-friendly UI and 14 years of experience as one of India’s best VoIP providers. Its cloud PBX is easily configured for quick deployment, with IVR supporting phone pickup, recording, forwarding, transferring, and waiting.

Key Features

  • Speech analytics
  • SIP-trunk & callback
  • Database actualization (HLR lookup)
  • Phone numbers
  • Incoming calls forwarding

Pricing

  • Standard – $0 team per month
  • Office – $39 team per month
  • Corporation – $79 team per month

Pros and Cons

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  • Zadarma has 100+ country virtual phone numbers and provides video conferencing, call tracking, and speech analytics
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  • It offers virtual numbers so local partners can reach you anywhere and enables phone services without conventional phone lines
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  • The platform cuts costs by eliminating expensive international calls
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  • Zadarma has a user-friendly interface to navigate and manage customers
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  • There are frequent issues with call quality and call drops
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  • Limited integrations with other business apps and limited customization options
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  • Customer support requires improvement and is slow to respond

17. Zoiper

Zoiper logo

Zoiper

Zoiper is a VoIP softphone dialer that supports multi-channel communication across various PBXs and SIP providers. Zoiper offers features such as voice and video calling, instant messaging, cross-platform compatibility, and a built-in Audio Wizard for easy microphone and speaker configuration.

Zoiper is a reliable solution for businesses, service providers, contact centers, and mobile operators seeking a cost-effective option to standard phone lines.

Key Features

  • Call forwarding
  • Unattended transfer
  • Call recordings
  • Multi language support
  • Network-change detection

Pricing

  • Basic: free
  • Premium: €39.95
  • Zoiper 5 for Windows, Mac & Linux: €39.95 + €7.99 (€47.94)
  • Zoiper Pro for Android: £6.99
  • Zoiper Premium VoIP softphone for iOS: $4.99

Pros and Cons

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  • It provides free calling to anyone with the internet and offers low rates for landline and mobile calls
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  • The platform has an easy-to-use interface with strong security with encryption and authentication
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  • It has advanced features like call recording, forwarding, monitoring, conference calling, and call transfer
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  • It provides an API to build custom solutions and apps for all major desktop and mobile platforms
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  • Zoiper’s call quality depends on your internet connection, meaning the call will lag or occasionally drop as the internet fluctuates
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  • Zoiper VoIP may lack reporting and analytics tools with limited customization options
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  • It lacks some useful features and may experience occasional downtime and technical issues

Conclusion

There are many excellent virtual phone number providers for businesses in India. CallHippo, RingCentral, Google Voice, Nextiva, and Grasshopper are some of the top options. Each provider offers unique features at different price points to suit the needs of various businesses.

The key is to evaluate your business’s specific call-handling needs and budget. Do you require sophisticated call routing, or will a basic free service work? How many users or extensions will need the virtual phone number? Be sure to take advantage of free trials to test the service before committing to a long-term contract.

With the range of options now available, you can easily find an Indian virtual phone number to fit your needs and get started within minutes. The benefits to your business regarding professionalism, scalability, and mobility can be tremendous.

Happy calling!

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