What is MyOperator?

MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR.

Pricing

MyOperator Starting Price

$ 35/Per Month

Awards
MyOperator Award

Our Awards and Recognition

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MyOperator Screenshots

Key Features of MyOperator

Here are the powerful features that make MyOperator stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Multiuser Login & Role-based access control
  • SMS
  • Call Center
  • Mobile App
  • Lead Management
  • Contact Management
  • IVR and Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Online Fax
  • Customisable Welcome Greeting
  • Multiple Extension
  • Multiple Accessline
  • Complete Messaging Platform
  • API Integration
  • Call Recording
  • Call Logs
  • Smart Call Tracking
  • Multiple Simultaneous Calls
  • Toll Free Number
  • Single Access Number
  • Call Management
  • Real Time Reporting
  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Voice & Data Integration
  • VoIP
  • Lead Nurturing
  • Historical Reporting
  • Instant Message Delivery
  • Virtual Call Center
  • Multi-Campaign
  • Remarketing
  • Call Queuing
  • Analytical Reports
  • Custom Sender ID
  • Outgoing Call Tracking
  • Email Notifications
  • Communication Management
  • Call Reporting
  • Mobile Access
  • For Sales
  • Call Disposition and Notes
  • Call Control
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • IVR System
  • Skill Based Routing
  • Forward to Phone
  • Chat / Messaging
  • Call Transfer
  • Call recording
  • Auto-Dialing
  • Campaign Tracking
  • Auto Dialer
  • Call Hold
  • Multi Lingual IVR
  • Call Hold Music
  • Telephony
  • Text to Speech
  • Voice Customization
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MyOperator Pricing

Here are the pricing plans for MyOperator. Choose the plan that best fits your requirements and budget. Get Detailed MyOperator pricing as per your requirements.

Office IVR System
$ 35
Per Month
  • 2000 free minutes
  • 80 Users
  • 8 Departments
  • Unlimited data record storage
  • Live Call Transfer
Get Pricing
Cloud Call Center - Desk
$ 69
Per Month
  • 5000 free minutes
  • 80 Users
  • 15 Departments
  • API & CRM Integration
  • Outbound Dial
  • Sticky Agent
Get Pricing
Cloud Call Center - Prime
$ 278
Per Month
  • 20000 free minutes
  • Unlimited User & Department
  • API & CRM Integration
  • Advanced Call reports
  • Click to call
  • Call barging
  • Remarketing
Get Pricing

MyOperator Specifications

Get a closer look at the technical specifications and system requirements for MyOperator. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Yearly, Onetime(Perpetual license)
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Mobile Platforms :
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Integrations :
  • Zapier
  • zoho
  • freshdesk
  • salezshark
  • leadsquared
  • pipedrive
  • custom API
  • zendesk
Company Details :
Company Name : VoiceTree Technologies Pvt Ltd.
Headquarter : New Delhi
Website : Visit Website
Full Address : D-107, Third Floor, Sector 2 Noida

MyOperator Comparisons

Compare MyOperator with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

MyOperator Description

Here's the comprehensive description of MyOperator. Gain a brief understanding of its unique features and exceptional benefits.

Corporate Line

MyOperator's Corporate Line simplifies remote team connectivity by providing a dialler app and virtual numbers for each team member. This eliminates the need for corporate SIM cards and boosts team productivity with features like call recordings, WhatsApp and CRM integration, and a smart virtual business number.

Cloud Contact Center

MyOperator's Cloud Contact Center is a powerful solution that consolidates all communication channels, including phone calls, WhatsApp, SMS, and live chat, into a single platform. This comprehensive solution facilitates high-volume interactions across multiple channels and enhances customer experience by enabling agents to access customer data for improved satisfaction and cost reduction.

By providing a single platform for all customer interactions, MyOperator's Cloud Contact Center simplifies communication management for businesses. This platform allows agents to handle multiple channels simultaneously, reducing response times and improving customer satisfaction. Additionally, the system stores all customer data in one place, allowing agents to access customer information quickly and easily.

The Cloud Contact Center also includes advanced features such as call recording and monitoring, real-time reporting, and automation capabilities that improve team productivity and efficiency. With these features, businesses can easily manage their customer interactions, track performance metrics, and optimise their operations for greater success.

Office IVR

MyOperator's Office IVR is a cloud-based automated phone system that improves call management for businesses with features like personalised welcome messages, call routing options, and follow-up capabilities. This reduces the need for manual transfers, directs calls to the appropriate department or agent, and sends automated messages with relevant information to callers. 

Campaign Management

MyOperator's campaign management suite with Voice and WhatsApp is an integrated platform that assists enterprises in executing marketing initiatives. This solution provides features such as campaign performance tracking, automated messaging, and call blasting. It saves time and resources while enhancing customer data management with OTP alternatives and CRM integration.

Multi-store Solution

MyOperator's Multi-store Solution is a cloud-based platform that streamlines communication between multiple locations. This solution assists businesses in managing their stores and locations more efficiently with features like contact routing, call recording, live panel monitoring, and real-time reporting for data analysis.

VOIP

MyOperator's VOIP feature enables customers to place and receive calls using any device and any location as long as there is access to the internet, providing greater flexibility and accessibility.

 

MyOperator was born out of the philosophy that an organization must not miss its business leads and should retain its customers. It’s a SaaS based cloud telephony application and works on Virtual PBX. It provides both toll-free and non-toll-free numbers.

I asked my team to find the top 10 benefits MyOperator could provide its users, and they came out with the following.

  1. Call Tracking Facility: Tracks the numbers of all the callers
  2. Call Recording Facility: Records customer interaction
  3. Voice-mail: Enables a customer to record a voice message in case of unavailability.
  4. Click-to-call: This enables you to get back to the customers whose calls you missed from the panel.
  5. A Panel that shows the list of calls tracked (in form of an excel sheet)
  6. Bulk-SMS facility as an add-on feature
  7. Sticky Agent helps customers to directly talk to the agent with whom they had a conversation in the past.
  8. Live-Call Transferring reduces the time of waiting for the customers
  9. Multi-Login user enhances a sense of accountability.
  10. Extension Dialing helps to connect to the required person by dialing the extension number.

What the customers had to say:

To verify the advantages of using MyOperator, we connected to one of their customers, Antilog Vacations. The company is in the travel industry and requires an easy-to-handle solution to a) manage multiple calls during peak hours, b) ensure that the calls are not missed due to an engaged line, c) record and file the conversation with the customer to assess the effectiveness of the customer representative and increase chances of sales closure.

How MyOperator helped Antilog–

Today, Antilog has a single virtual number (Antilog prefers non-toll-free, though my operator can also provide toll-free numbers) which makes it possible for Antilog to give its customers one number instead of multiple phone lines. The MyOperator Panel keeps track of the calls and records the conversations taking place. Additionally, it allows Antilog’s team to call missed customers with the click of a button with its click-to-call feature.

Besides Antilog, they claim big names like Mahindra First Choice, Dulux Paints, Lenskart, Snapdeal & even the Aam Aadmi Party as their customers.

Why MyOperator and Why Not Any Other Virtual PBX !!!!

We wanted to know why one should choose MyOperator over the other PBX players, so we asked them the question. And this is what they had to say-

  1. 30 days Full Refund Policy: We are very confident in our service quality. Hence, we have a money-back policy for unsatisfied customers who don’t find this product useful. Currently, no other PBX player allows you to do that.
  2. Uptime service: We have 99.9% uptimes. So we will never let your business go down.
  3. Product dimensions you can find only on MyOperator: Live-Call Transferring,  Multi-Login user with a permission option to restrict or enable use &  Extension Dialing are three features unique to MyOperator, and these features increase productivity by leaps and bounds.
  4. Zero dissatisfied customers and very efficient service support.

What they lack:

The service looked pretty good to us, but their mobile app can be further improved. However, the team is working on it and promised to bring a new version live in less than a month’s time.

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Overall MyOperator Reviews

Thinking about using MyOperator? Check out verified user reviews & ratings based on MyOperator's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 37 Reviews

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Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90.9%

Likelihood to recommend

Out of 100%

MyOperator Pros and Cons

"MyOperator offers a user-friendly interface, advanced call routing options, call recording, and real-time analytics that help businesses enhance their customer support and communication processes."

"Customer support"

"Easy to use and monitor the campaigns"

"One potential downside of MyOperator is that it may not be suitable for very small businesses that do not receive a high volume of calls, as the pricing plans are geared towards larger organizations."

"Outgoing calls are extremely expensive restricting us from using the outgoing services."

"Not easy to upload the script, if you want to change the greeting IVR"

Alternatives of MyOperator

Explore alternative software options that can fulfill similar requirements as MyOperator. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

MyOperator FAQs

How much does MyOperator cost?

The starting price of MyOperator is ₹ 2499/Per Month. It has different pricing plans:

  1. Office IVR System : ₹ 2499/Per Month
  2. Cloud Call Center - Desk : ₹ 5000/Per Month
  3. Cloud Call Center - Prime : ₹ 20000/Per Month

MyOperator also provides a free trial to users.

What apps do MyOperator integrate with?

MyOperator integrates with various apps:

  • Zapier
  • zoho
  • freshdesk
  • salezshark
  • leadsquared
  • pipedrive
  • custom API
  • zendesk

What are the top 5 features for MyOperator?

The top 5 features for MyOperator are:

  • Multiuser Login & Role-based access control
  • SMS
  • Call Center
  • Mobile App
  • Lead Management
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