CRM
CRM Adoption: Importance, Benefits, Challenges and Best Practices

CRM Adoption: Importance, Benefits, Challenges and Best Practices

As with all mortal things in this universe, the times are changing. Continuous innovation is the key. To quote the ace marketer Steve Jobs himself, “If you don’t cannibalize yourself, you will get cannibalized by someone else”. In crowded sectors like the service industry, it is important to keep on innovating and out do competition.

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