In today’s heavily competitive world, the Customer is King and customer...
Help Desk
15 Best Help Desk Practices to Improve Customer Support
Customer service research shows 67% of customers will pay more for a...
Help Your Frustrated Customers with HelpDesk System
The customer was the king and always will be. And when 86% of them are...
How to Improve Customer Service with a Helpdesk Software
“It takes months to find a customer and minutes to lose them.” This...
How Customer Ticket System Works?
Customer is king in the current business scenario. It is vital to delight...
Service Desk vs Help Desk: What’s The Difference?
“What’s the difference between Help Desk and Service Desk? The job is one...
Help Desk Software And Its Impact On Businesses
A help desk software is used for providing the customers and the end-users with support and information about any product or service offered by any business organization. The main purpose of a help desk software is to troubleshoot issues and guide the end-users about the particular product or service.
15 Must-have Features of any IT Help Desk Software
The success of any business strongly relies on customer satisfaction. IT...