How Global Brands Are Elevating Customer Experience With Conversational AI
SoftwareSuggest in Collaboration with Haptik
Companies across the globe are adopting AI-enabled technologies to provide a holistic customer experience. Conversational AI tools are the latest buzzwords that can revolutionize the way organizations interact with their customer base. Some implications of adopting conversational AI tools include:
- Personalized attention to customers based on real-time business intelligence
- Efficient and speedy customer service operations
- Reduction in infrastructure and staffing costs
- Increase in customer lifetime value