Companies today have realized the importance of installing a POS, for further growth and business. There are many POS developers, who offer applications with their respective advantages. But as a part of the business management, how do you select the apt one? A POS can be crudely described as an automobile. An automobile manufactured in the U.S.A might not give enough mileage in Asian countries. Similarly, an automobile that is targeted to consumers in Australia, may be too expensive for consumers in African Parts.
The rule is to select an application that best serves your needs, priced as comfortable to you, and brings good customer support with it. It is recommended to have a look at these points in detail while making a decision to select a POS:
- Three important words: Inventory, inventory, inventory. The basic function any POS system should be able to do is to track inventory. All POS systems ring up sales and track inventories. But a good one will let you assess your inventory easily and thoroughly. You should be able to set alerts for items running low, readily add new items when they come in, account for back-orders, and even generate purchase orders to send it to vendors.
- Weigh ease-of-use against functionality: Generally speaking, the more complex your orders are, the more features you’ll need. But consider as well the time needed to bring new employees up to speed and the time you’ll invest in training them. The best systems offer a balance of both.
- Look for a system that can start small and grow with your needs: If you are on a tight budget, you can begin with a basic setup: POS software running on a PC with just a drawer and receipt printer. Later on, you can add on as your needs dictate, perhaps a bar code scanner and credit card reader to begin with, then add an inventory tag printer, pole display, or PIN debit pad. Also, you should pick a system, based on your needs, that doesn’t require having someone set it up for you, which can add thousands of dollars to the cost.
- Proper integration of data: Integration between systems opens up capabilities on both the sides of operation: kitchen efficiency and better intelligence. Also the customer-facing side such as mobile and online ordering and more sophisticated loyalty programs. One of the biggest stumbling blocks to a smooth POS integration or technology integration — is connecting disparate systems. Some iPad POS vendors have embraced the push towards open architecture and are willing to make their application programming interfaces (APIs) available to developer communities.
- Simple and easy to use POS: A worthwhile system should not be determined by your computer expertise, but by your vendor’s expertise and their ability to provide you with a system that can be operated easily. The best vendors in the POS software industry can offer you software that is completely user-friendly. Be wary of a vendor trying to sell you something you don’t understand, need, want, and can’t easily operate.
- Flexible POS: Look for a vendor that has had success supporting multi-site retailers in the past. Make sure the technology supports real-time centralized transaction processing instead of scheduled batches. The best way to find this information is to ask for multi-site references using the products and follow up with those merchants.
- Cloud based POS: Cloud technology is making the prospect of integration easier for operators as more owners are looking to above-property hosting systems. Cloud technology allows a chain to integrate once rather than going out to each individual location. Multiple branches shouldn’t give different prices for same product. Proper sync is required and cloud technology is the answer to this.
- Customer Support: Leading vendors provide 24/7 Support to customers. You’ll most certainly want weekend support and you might want nighttime support too, even if the shop is closed and you’re just managing the books. Consider also how that support is delivered while making the decision.
- The pricing of an app should be reasonable, with figures which resonate with your understanding. Software does not have to be expensive to be good, never buy on price alone. The more sophisticated buyer will consider the value of the system rather than thinking in absolute dollars.
- Vendor’s Qualification: A retail POS software isn’t all you’re buying. You’re also entering into a long-term vendor relationship. It’s critical to assess the software company’s viability. Make sure you assess the vendor’s reputation, financial well-being and their vision for the future.
However, these points are very important to consider while making the decision for POS software but still there are some customers who are not in a position to analyze all the information due to lack of market knowledge. The companies like Software Suggest help the customers to analyze and follow the above steps by free consultation when they are planning to buy the POS Software. You can see an infographic which will help you to modernize your POS software.