by Nidhi Raghuvanshi | Nov 29, 2017 | Blog Post
Towards a new way of delivering customer support and service! In the era of technological advancements, we breathe the Internet! The influence of smartphones and fast connectivity is seen in every aspect of our lives. That’s why no business can afford to ignore it. A... by Chirantan Patel | Nov 2, 2017 | Blog Post
Today, almost every company has its Customer Database. Banks, insurance companies, hospital and research centers, online sellers, and even fast food companies have their databases. Each customer action including registration, login, navigation, and purchase generates... by Chirantan Patel | Jan 3, 2017 | Help Desk
A help desk software is used for providing the customers and the end-users with support and information about any product or service offered by any business organization. The main purpose of a help desk software is to troubleshoot issues and guide the end-users about...