by Chirantan Patel | Sep 2, 2021 | Blog Post
Throughout 2020 and in 2021, both, eCommerce solutions and customer experience (CX) have gained momentum. Here are some solid data points that show us: Skyrocketing rise in digital buyers: As per research, there will be 2.14 billion global digital buyers in 2021.... by Chirantan Patel | Mar 26, 2021 | Blog Post, Customer Service
Business opportunities are like buses; there’s always one coming. However, a dissatisfied customer may come back once he leaves the doors, bringing a downfall for the company. A good customer review might have a zero to slight effect on your footfall; bad reviews hold... by Chirantan Patel | Jan 3, 2017 | Help Desk
A help desk software is used for providing the customers and the end-users with support and information about any product or service offered by any business organization. The main purpose of a help desk software is to troubleshoot issues and guide the end-users about...