by Tirtharaj Raman | Nov 4, 2019 | Articles, Help Desk
“It takes months to find a customer and minutes to lose them.” This statement could not have been truer than today. Customers today have a plethora of options available today. With increased competition, the players need to up their game. They need to have an edge.... by Chirantan Patel | Oct 5, 2017 | Review
Freshdesk is an award-winning cloud-hosted customer support and helpdesk software. It simplifies support services by providing an easy to use interface for the customers and support team. Thus, improving customer satisfaction and experience. Companies can easily... by Chirantan Patel | Jan 3, 2017 | Help Desk
A help desk software is used for providing the customers and the end-users with support and information about any product or service offered by any business organization. The main purpose of a help desk software is to troubleshoot issues and guide the end-users about...