Best Free Help Desk Software

Find the latest and top-rated free help desk software for your business. Compare features, reviews, and prices. Find a perfect match for your business needs.

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List of 22 Best Free Help Desk Software

Showing 1 - 25 of 22 products
#1

Tidio offers all in one customer experience platform that includes live chat, chatbots, the Lyro AI chatbot, ticketing, email marketing, and multichannel communication capabilities.. Read Tidio Reviews

Starting Price: $29 Per Month

Mobile App
API
Free Trial

Recent Review

"Best software for my site visitors can..." - AyandaK Khwela

#2

User-friendly web-based help desk system that you can use to deliver top-notch customer service. You can quickly resolve user issues by tracking and managing the IT tickets. Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well as you know everything has two..." - Mudit Mishra

#3

Hiver is a multi-channel helpdesk software that works right inside Gmail. It's super easy to set up and makes collaboration among teams effortless. Some of its key features include email management, live chat, automation, and analytics. Read Hiver Reviews

Starting Price: $13 User/Month

Mobile App
API
Free Trial

Recent Review

"Very easy to keep everything organized and..." - Waleed Farooq

#4

Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Salesforce provides a Software as a service..." - Vishal Agarwal

#5

Deliver exceptional customer service with Freshdesk Online Customer Support and top Help Desk Software. Freshdesk is the customer support software that gives you everything you need to delight your customers. Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"After trying out the free trial, I..." - Jemin

#6

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"This is the Ease of use is..." - Abhinav Puri

#7

Freshservice is a top-tier cloud-based IT service desk software solution with a powerful help desk tracking system. It optimizes support processes, ensuring efficient incident management and streamlined ticket resolution for enhanced productivity. Read Freshservice Reviews

Starting Price: $19 Agent/Month Billed annually

Mobile App
API
Free Trial

Recent Review

"Freshservice is a good software for catering..." - Pinky Subhash Chandra Agarwal

#8

SysAid is the best help desk software solution that integrates all of the essential IT tools into one product. It is one of the best IT help desk and ticketing software for small businesses as its rich set of features includes a powerful Help Desk and other easy-to-use tools for analyzing and optimizing IT performance. Read SysAid Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My working experience has been grown while..." - Rajat Kala

#9

ControlHippo is the ultimate WhatsApp Team inbox for sales and support Teams. Effortlessly manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through actionable analytics. Experience ControlHippo now and streamline your team's communication and customer support. Read ControlHippo Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"Wonder full app! I really like the..." - Riya Shakya

#10

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App
Free Trial

Recent Review

"We have been a Hubspot customer for..." - John Krochune

#11

MantisBT is a free popular web-based bugtracking system. It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. Learn more about MantisBT

This is Free and Open Source Help Desk Software

Starting Price: Available on Request

Mobile App
#12

C-Desk is a complete help desk software that links & helps in inter-department communication. It takes care of all customer service requests and helps conduct surveys and polls at the organization level. Learn more about C-Desk

This is Free Help Desk Software

Starting Price: Available on Request

Mobile App
#13

Vtiger One is the best cloud-based CRM software for small & medium businesses with built-in Sales, Help desk, Marketing, Projects and Inventory features powered by customer One View. Read Vtiger CRM Reviews

This is Free and Open Source Help Desk Software

Starting Price: $12 User/Month

Mobile App
API
Free Trial

Recent Review

"I see it as the perfect CRM..." - Sophia Anah

#14

Hesk is one of the best and fastest web Help desk software, with their best in class customer support Hesk provides you grow your company in short space of time including features like Centralized helpdesk support system where you can organize, prioritize and track ticket category, ticket urgency and current status. Read Hesk Help Desk Reviews

This is Free Help Desk Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"Easy to use user friendly interface much..." - Anshul sharma

#15

Zendesk is a software product reviews software that builds for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews

This is Free Help Desk Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"I have been using Zendesk for many..." - Mostafa Dakam

#16

Acquire.io is a cloud-based, integrated and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Learn more about Acquire

This is Free and Open Source Help Desk Software

Starting Price: Available on Request

Mobile App
#17

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps. Learn more about Chaport

This is Free and Open Source Help Desk Software

Starting Price: Available on Request

Mobile App
API
Free Trial
#18

AzureDesk is the best helpdesk software that provides a range of features such as ticket management, knowledge base management, and integration with other business tools. Forbes Advisor has rated it as one of the best IT service desk software. Read AzureDesk Reviews

This is Free Help Desk Software

Starting Price: $5 Per Month

Mobile App
API
Free Trial

Recent Review

"AzzureDesk is great tool for issue tracking...." - Steaven Pintoo

#19

Creatio is the global supplier of no-code platform for industry workflows automation and CRM. Creatio’s customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code and a universe of ready-to-use templates and connectors. Read Creatio Reviews

This is Free Help Desk Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My company depends mainly on the quality..." - Viral Virani

#20

UVdesk is an open source Helpdesk Ticket system that allows merchants and developers have own fully functional Enterprise level Helpdesk. Now, You can deliver flawless customer support with UVdesk along with predeveloped amazing features, to be fit for every business. Read UVdesk Reviews

This is Free and Open Source Help Desk Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"they are responding immediately when we raise..." - Rajveer Singh

#21

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews

This is Free and Open Source Help Desk Software

Starting Price: $5500 Onetime

Mobile App
API
Free Trial

Recent Review

"It is a good ticketing software. It..." - Manisha Nayak

#22

HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system. It has provding to receive and answer customers anyt doubts, or support issues with user friendly interface and they can be translating easily to anyway language. Learn more about HelpDeskZ

This is Free Help Desk Software

Starting Price: Available on Request

Mobile App
Free Trial

Last Updated: April 16, 2024