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What is Hospital Information Systems (HIS)? – Types & Benefits

Jainy patel

Senior Writer

Hospital Information Systems You Must Look Into

Key Takeaways:

  1. A hospital information system acts as a centralized database where patient, doctor, and staff information is collected and stored, enabling quick access to patient health records for efficient diagnosis.
  2. HIS includes various healthcare applications serving different purposes. Examples include Electronic Medical Records (EMR) and Electronic Health Records (EHR), Practice Management Systems, Patient Portals, and clinical Decision Support (CDS), aiding informed clinical decisions.
  3. By selecting the right type of software, healthcare professionals can automate various tasks of their administrative functions, improve patient care, and make informed clinical decisions.

Today, technology is rapidly changing the way healthcare is delivered across the globe. Using automated systems can help hospitals gain a competitive edge and provide better quality healthcare facilities.

Looking for Hospital Management Software? Check out SoftwareSuggest’s list of the best Hospital Management Software solutions.

Automating hospital management processes is vital to enable healthcare providers to do their jobs most efficiently. So read on to find out all about hospital information systems and the best platforms in the market to enhance operational efficiency.

What Is Hospital Information System (HIS)?

In simple language, a hospital information system is a set of applications designed to manage healthcare data.

It acts as a centralized database whereby all the information related to patients, doctors, and staff is collected and stored. Thus, healthcare professionals can offer a quick diagnosis by visiting patients’ health information whenever possible. It also includes systems that handle data related to the hospital’s operational management or healthcare policy decisions.

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Pro-tip

Thoroughly assess your institution's needs, workflows, and future growth plans. Involve key stakeholders from different departments during selection to ensure alignment with their requirements. Look for a HIS that offers seamless interoperability, robust security features, and scalability to accommodate future advancements. Look for a scalable, customizable solution to grow and adapt to your healthcare facility. Also, look for a solution that can integrate with other systems and devices that you use, such as laboratory equipment, pharmacy software, or mobile apps.

5 Types Of Hospital Management Systems

A hospital information system includes various healthcare applications designed to serve different purposes.

Let’s look at some of its types and understand their uses. This will also help you decide which software to pick based on your hospital or clinic needs.

Types Of Hospital Management Systems

1. Electronic Medical Records (EMR) and Electronic Health Records (EHR)

The terms EMR and EHR are often used interchangeably. As the name suggests, EHR is designed to help you create and store your patient records digitally. It eliminates the need to save patient details on a paper system.  

This electronic database lets you maintain your patient’s record by entering contact details, test results, treatment history, and more. In addition, it enables easy sharing of information to another EHR system so that different healthcare providers can access the patient’s system.

2. Practice Management System

The practice management system is designed to assist healthcare personnel with the daily operational activities of the center. This includes scheduling, billing inventory management, and more.

From small practitioners to multi-centers hospitals, it can be used by all to automate various tasks of their administrative functions.

3. Patient Portal

The patient portal is a platform designed for patients to access their health data. They can even book appointments with their doctors using the application.

Furthermore, it enables them to receive their lab results over the portal and actively communicate with their healthcare professionals and pharmacists.

4. Clinical Decision Support (CDS)

Clinical Decision Support (CDS) helps analyze data from various clinical and administrative systems. As a result, it helps healthcare make informed clinical decisions. In addition, these data are used in preparing for diagnosis and predicting medical events like drug interactions.

5. Remote Patient Monitoring (RPM)

Remote Patient Monitoring (RPM) provides medical sensors that collect patient data and transmit it to healthcare professionals who might not be at the same location.

It can monitor glucose levels and blood pressure and detect medical events like heart attacks. In addition, it can be useful for patients who cannot access face-to-face health care but are suffering from chronic disease.

15 Best Hospital Information Systems for Your Business

Hospitals handle life-threatening situations daily, so hospitals must have effective management systems to implement consistent procedures, mitigate risks, analyze strategies for improvements, and be efficient. Selecting the right hospital information management system is very important to effectively manage your hospital. 

Below are 15 top hospital information management systems that can help:

Software NamePricingFeatures
Quote on requestPharmacy Information System (Drugs, Opticals)
Quote on requestPerformance Management, Patient Information Management
Quote on requestCollaboration & E-Prescribing, Patient Portal
Quote on requestElectronic Signature, Billing & Invoicing
Quote on requestOut-Patient Management, Physician Management
Custom pricingBilling & Revenue Cycle Management, Doctor Schedule & Appointments
Quote on requestPatient Information Management, Claim Scrubbing
Quote on requestEmail Marketing / SMS Marketing, Multi-User Login & Role-based access control
$250 per monthClient Management & Credit Control, Doctor Schedule & Appointments
Quote on requestModality (Diagnostic) Schedule & Appointments, Blood Bank Management System
Starts at $300.00/Per-YearDay Care Management System, In-patient Management System
Custom pricingPatient Registration, Billing & Revenue Cycle Management
Custom pricingSystem Security & Software Management, Staff Payroll System
Custom pricingIn-patient management system, Purchase, inventory management & consumption tracking
Custom pricingAdmit, Discharge, and Transfer, Nursing & Ward Management

1. Aarogya

Aarogya logo

Aarogya

4.6 out of 5 stars

9 Reviews

Aarogya is a hospital information management system aiming to streamline a hospital’s daily operations for maximized performance output. This ERP system offers a comprehensive set of tools that enables the management of all aspects of a hospital — from administrative to clinical and financial tasks. Therefore, it is best suited for large- or- mid-sized hospitals. 

Features

  • Expense Management
  • Electronic medical records
  • Billing & Revenue Cycle Management
  • Doctor Schedule & Appointments
  • Pharmacy Information System (Drugs, Opticals)

Pricing

Quote on request

Pros
  • One of the advantages of this software is that it constitutes a comprehensive suite, effectively catering to all functional areas within the hospital.
  • The work processes of each department seamlessly align with the system's business operations, ensuring efficient and cohesive functioning.
  • The software boasts a user-friendly interface, making it accessible and easy for all stakeholders.
  • Another benefit is its coverage of the complete application cycle, addressing various aspects of hospital management from start to finish.
Cons
  • It contains some bugs that may impact its performance and reliability.
  • One notable limitation is the relatively lower number of features provided, which may leave certain functionalities desired by users unaddressed.
  • Additionally, there is a need for improvement in customer support, as users might currently experience challenges in receiving timely and efficient assistance.

2. eHospital

eHospital logo

eHospital

4.4 out of 5 stars

13 Reviews

eHospital is one of the best hospital health information systems, developed by one of the IT product development companies — Adroit Infosystem. The software best suits clientele like multi-specialty clinics, healthcare facilities, and medical practitioners.

Some of its functionalities include the electronic sharing of patient records, a scheduling facility to book the next appointment, and more. Doctors can even view the patient’s lab results and past medical records online to save time and provide quick treatment.

Features

  • Asset Management
  • Barcode Integration
  • Case Management
  • Performance Management
  • Patient Information Management

Pricing

Quote on request

Pros
  • This software has many great features, including a user-friendly appearance that makes the system easy to navigate.
  • The ease of use is spot on, greatly contributing to faster work completion.
  • The cost of the product is highly reasonable.
  • Additionally, prior experience in using hospital systems is not required to use this software effectively.
Cons
  • For those with a sluggish internet connection, using the cloud version of the software might pose a problem.
  • Sometimes, the software can be difficult to load, slow, and occasionally hangs.
  • Moreover, some of the material within the software is repetitive, leading to extremely time-consuming tasks.

3. eVisit

eVisit logo

eVisit

Considered one of the best hospital information systems, eVisit aims to improve patient care and satisfaction. It offers an intuitive and interactive platform suitable for all sizes of healthcare centers — from small private medical practices to large hospitals.

It simplifies the complex operations of running a hospital. Its core functionalities include medical charting, data collection, billing, reimbursement management, payment processing, and ePrescription. Besides, it is a cloud-based application.

Features

  • Practice Management
  • Collaboration & E-Prescribing
  • Patient Portal
  • Claims Management
  • Patient Records Management

Pricing

Quote on request

Pros
  • Give you easy access to patient care.
  • The system offers real-time charting capabilities.
  • The customer service department impresses with its friendliness and helpfulness.
  • Creating a schedule for appointments is remarkably easy.
Cons
  • A little on the expensive side.
  • One drawback is that the system experiences glitches, leading to screen freezes.
  • During sessions, the video and sound frequently cut out.

4. myNapier

Napier logo

Napier

myNapier is an all-in-one hospital information management system that offers more than 20 modules to cover all aspects of running a hospital. 

It is a cloud-based system that offers a complete set of innovative functionalities, including speech-to-text for clinical staff, single-click e-prescription generation, interactive EMR, payment gateways to allow patients to make payments online, and much more.

The key factor is that it is quite easy to learn and use.

Features

  • Referral Management
  • Electronic Signature
  • Billing & Invoicing
  • Charting & Scheduling
  • Incident Management

Pricing

Quote on request

Pros
  • The system possesses a high level of scalability.
  • Customers can access care support around the clock, 24/7.
  • MyNapier's subscription model offers hospitals a cost-effective data storage and management solution.
  • Hospital staff receive valuable support and training resources from MyNapier, aiding them in efficiently utilizing the system and reaping its benefits.
Cons
  • There is a possibility of technical issues or downtime with MyNapier, which could lead to temporary disruptions in hospital operations.
  • While MyNapier is designed with user-friendliness, hospital staff unfamiliar with the system may still encounter a learning curve.
  • There might be limitations in customizing MyNapier to suit specific hospital workflows and requirements.

5. Insta HMS

Insta HMS logo

Insta HMS

Insta HMS is a leading hospital information management software aimed at increasing a healthcare center’s productivity. The software can do everything from managing all departments to caring for patients. 

Besides, it can generate more than 3000 reports in real-time and provide great insights to make smart decisions. What’s more, Insta HMS offers advanced HIPAA-compliant insurance management capabilities.

Features

  • Billing & Invoicing
  • Revenue Management
  • Out-Patient Management
  • Physician Management
  • Policy Management

Pricing

Quote on request

Pros
  • The system seamlessly generates detailed reports.
  • The system is user-friendly and easy to use.
  • The report builder is robust, and regular updates enhance the system's performance.
  • It comprehensively covers all the necessary daily operations in a health facility.
Cons
  • A few users complain about integration issues.
  • There are several missing functionalities in the system.
  • The IVF module is weak and requires further research and development.

6. SoftClinic HIS

SoftClinic HIS logo

SoftClinic HIS

4.9 out of 5 stars

20 Reviews

SoftClinic HIS is an end-to-end open-source hospital information management system that provides customized modules to suit the unique needs of every hospital. No wonder it is being used by more than 20000 physicians with its presence in over 25 countries.

From providing an electronic health system to the patient portal, it covers hospital management without any paperwork.

Features

  • Electronic medical records
  • Inventory control
  • Billing & Revenue Cycle Management
  • Doctor Schedule & Appointments
  • In-patient Management System

Pricing

Custom pricing

Pros
  • Active and reliable technical support.
  • The lab user-interface is interactive and simple.
  • It has useful features like multi-user support and a regional language facility for prescribing and providing advice.
  • Including newer features like fingerprint authentication and lab interfaces adds an interesting dimension to the software.
Cons
  • Advanced accounting is not user-friendly.
  • There is a lack of proper training, which may hinder the user's understanding of the software.
  • The absence of a pop-up function to alert users of crucial events, such as ready lab results, could lead to missed notifications.

7. Intelligent Medical Software (IMS)

Intelligent Medical Software (IMS) logo

Intelligent Medical Software (IMS)

Intelligent Medical Software (IMS) is a robust hospital management information system software best suited for all types and sizes of health centers. This multi-specialty hospital patient information system offers a comprehensive set of tools, including practice management, billing solutions, and more. 

It aims to deliver the highest quality of care possible by streamlining the workflow and optimizing financial performance. Besides, it can be deployed as a legacy system or a cloud application. 

Features

  • Appointment Management
  • Patient Information Management
  • Claim Scrubbing
  • Code & Charge Entry
  • Patient Eligibility Checks

Pricing

Quote on request

Pros
  • The system can be broadly customized to meet company preferences and needs.
  • The user-friendly interface makes it easier for the users to navigate the system.
  • One standout feature of this software is its exceptional ability to be fully customized according to the practice's and individual's requirements.
  • The software's well-designed interface allows us to access patient information easily from various tabs.
Cons
  • Can't extract information in printed formats.
  • The reports can be confusing and may need improvements for clarity.
  • Too many useless features clutter the interface and make navigation cumbersome.

8. Caresoft Hospital Information System

Caresoft Hospital Information System logo

Caresoft Hospital Information System

4.6 out of 5 stars

53 Reviews

Caresoft hospital management information system software streamlines the workflow of managing a healthcare center. It uses the latest technology to deliver the best in quality patient care.

Besides, it enables easy data exchange integration between different interfaces and users. Thus, it prevents duplication of data entry. Moreover, using Caresoft HIS, you can easily monitor all doctors, departments, and stakeholders to keep efficiency in check.

Features

  • Database backup/restore (Management)
  • Email Marketing / SMS Marketing
  • Multi-User Login & Role-based access control
  • Patient Flow Management
  • Inventory control

Pricing

Quote on request

Pros
  • It seamlessly optimizes resource management.
  • The system offers an intuitive dashboard.
  • The billing process is incredibly easy and straightforward.
  • The support team is responsive and knowledgeable, offering comprehensive guidance on the software.
Cons
  • Its capabilities aren't very robust.
  • The Reports feature requires improvement to enhance its functionality.
  • The token number does not automatically change in old OPD Bills, leading to potential inconvenience.

9. Medstar HIS

Medstar HIS logo

Medstar HIS

5 out of 5 stars

3 Reviews

Medstar is a cloud-based hospital information system that aims to make a paperless hospital by digitizing every aspect. It offers an advanced and comprehensive management system that integrates all organizational needs, including in and outpatient management, laboratory management, and more.

Besides, it lets you access the data anytime to make smart and fast business decisions.

Features

  • Expense Tracking
  • Billing & Revenue Cycle Management
  • Client Management & Credit Control
  • Doctor Schedule & Appointments
  • Doctor Consultation & Electronic Medical Record

Pricing

$250 per month

Pros
  • The system exhibits high scalability and flexibility, allowing it to adapt and expand according to changing needs.
  • Users benefit from an intuitive, straightforward interface, ensuring effortless navigation and interaction.
  • Medstar HIS stands out with its unique features, including web access from anywhere, making it highly accessible.
  • The software offers advanced features, enhancing its capabilities.
Cons
  • A technical glitch with downloading of reports.
  • Users may encounter a learning curve while getting familiar with the system.
  • The dashboard's user interface could benefit from some minor improvements.

10. MMI Mediface

MMI Mediface logo

MMI Mediface

MMI Mediface is another best hospital information management system that offer a robust set of tools to run the hospital effectively. Some of its modules include patient management, accounting and inventory, pharmacy management, HR and payroll, and more.

Furthermore, it has developed a mobile app whereby patients can easily track their investigation history.

Features

  • Inventory control
  • Patient Registration
  • Billing & Revenue Cycle Management
  • Modality (Diagnostic) Schedule & Appointments
  • Blood Bank Management System

Pricing

Quote on request

Pros
  • One stop solution for all hospital management queries.
  • The system exhibits high scalability and flexibility, allowing it to adapt and expand according to changing needs.
  • Customers can rely on consistent and knowledgeable support from their customer service team.
  • Great features like patient tracking, appointment scheduling, payment status, and more.
Cons
  • Some features are hard to understand.
  • Customer service requires improvement to meet better standards.
  • The level of customization available is limited.

11. ProMed

ProMed logo

ProMed

5 out of 5 stars

3 Reviews

ProMed is a powerful hospital management information system software best suited for multi-specialty hospitals, clinics, and laboratories. The best part is that it can be customized to meet the needs of different healthcare organizations.

It can do everything from asset management to billing, invoicing, and recording patient information. Besides, it is well-known for its tight security system to safeguard your patient and hospital information. 

Features

  • Modality (Diagnostic) Schedule & Appointments
  • Accident & Emergency Care
  • Day Care Management System
  • In-patient Management System
  • Purchase, Inventory Management & Consumption Tracking 

Pricing

Starts at $300.00/Per-Year

Pros
  • ProMed offers high scalability, allowing it to handle increased users and data as your business grows.
  • It provides a rich and intuitive interface that makes the platform easy to navigate and use.
  • Handling accounts is effortless, and the settlement reports offer comprehensive details.
  • The insurance workflow is fully automated, streamlining processes efficiently.
Cons
  • A little expensive for small businesses.
  • The pharmacy module requires improvement to enhance its functionality.
  • The software has limited features, which may restrict certain capabilities.

12. MocDoc HMS

MocDoc HMS logo

MocDoc HMS

4.8 out of 5 stars

58 Reviews

MocDoc HMS offers a comprehensive, integrated hospital information management system for small clinics to multi-chain hospitals. Some of its robust functionalities include doctor discovery, scheduling appointments, billing, check-in, EMR, and more. 

The system offers an e-prescription module that allows doctors and other personnel to check whether the medicine is in stock. And it also enables doctors to share prescriptions with their patients via SMS.

Features

  • Electronic medical records
  • Patient Registration
  • Billing & Revenue Cycle Management
  • Accident & Emergency Care
  • Procedure Management

Pricing

Custom pricing

Pros
  • The platform has active & knowledgeable customer support.
  • Users benefit from an intuitive, straightforward interface, ensuring effortless navigation and interaction.
  • MocDoc is an invaluable and cost-effective solution for hospitals.
  • The abundance of features available in MocDoc can greatly benefit a hospital.
Cons
  • The platform is less customizable.
  • Most of the time, the server is down.
  • The integration process poses challenges.

13. MediSteer by Adroit

MediSteer by Adroit logo

MediSteer by Adroit

5 out of 5 stars

2 Reviews

MediSteer, previously known as AdApps HMS, is a web-based hospital information system software aiming to improve operational efficiency and customer care. 

Offered by Adroit Soft India Pvt. Ltd, it enables a seamless flow of data between all departments of the hospital. Besides, it allows you to customize the solution per your specific organizational needs. 

Features

  • Hospital Support Function System
  • System Administration Functions
  • Marketing Control System
  • System Security & Software Management
  • Staff Payroll System

Pricing

Custom pricing

Pros
  • The system has a user-friendly interface.
  • 24/7 support is available to handle all customer queries.
  • The software excels in daily billing and efficiently posting payments.
  • It enhances the effectiveness of operations and customer care, reducing expenses and medical mistakes.
Cons
  • The implementation process takes time.
  • Understanding this software requires significant training.
  • The speed of the software depends on the network connectivity and will slow down if not connected to a strong network.

14. Mediware

Mediware logo

Mediware

4.3 out of 5 stars

3 Reviews

Mediware is a simple yet effective hospital management system designed for small and medium healthcare businesses. 

It is one of the best hospital solutions for managing unstructured information and uncontrolled processes for smooth operation. Some of its capabilities include EMR, patient and casualty management, pharmacy, housekeeping, MIS, lab and radiology management, and HR.

They have clients spread over eight different countries.

Features

  • Accident & emergency care
  • Day care management system
  • In-patient management system
  • Purchase, inventory management & consumption tracking
  • Pharmacy information system (drugs, opticals)

Pricing

Custom pricing

Pros
  • The system has a user-friendly interface.
  • The system includes an integrated DICOM Viewer.
  • The hospital flow operates smoothly within a single unit.
  • The hospital management software impresses with its remarkable performance and functionality.
Cons
  • Users found lots of technical glitches.
  • Hospital staff unfamiliar with the system may encounter a learning curve.
  • Non-technical users might find the software challenging to navigate.

15. Trio HIS

Trio HIS is a hospital information system software best suited for general practitioners and specialty doctors. It enables them to configure the applications as per their requirements.

Besides, it can generate over 1000 reports on various functional and analytical information.

Features

  • Patient Inquiry Management
  • Employee Complaint Management
  • Admit, Discharge, and Transfer
  • Nursing & Ward Management
  • Electronic Medical Records (EMR)

Pricing

Custom pricing

Pros
  • It has a comprehensive lab Information management system.
  • The software ensures smooth operations of clinical tasks.
  • 24/7/365 management of patient's health.
  • The customer service is exceptional, and they promptly resolve any issues that arise.
Cons
  • A little complex for beginners.
  • The laboratory module is at a basic level and could use improvements.
  • There are limitations in customizing the software to align with specific hospital workflows and requirements.

Bottom Line

The public and private sectors are hugely investing in technology to support the digitizing of healthcare institutions.

The growing adoption of the hospital management system has also brought a lot of benefits to it. Many hospitals have reported increased efficiency and growth in their revenue while enhancing their patient care.

Let us know which hospital information system example you are currently using. If you need our help selecting the best HIMS, feel free to contact us.

Choose your software wisely.

Frequently Asked Questions

Online hospital information system software operates through intranets and covers the relevant hospital networks. It schedules online appointments for doctors and manages patient payment records. In addition, it keeps track of the medicine required to cure appropriate diseases. Database servers store information on medicines that are required to cure relevant illnesses.

Healthcare institutions can gather, store, organize, research, and optimize patient data using hospital information system software. In addition to providing healthcare providers with details about macro conditions, such as community health trends, hospital staff can also use these systems to gather macro-environmental data.

The following are some of the different components of the hospital information system:

  1. Appointment Management
  2. Patient Management
  3. Staff Management
  4. Financial Management
  5. Insurance Management
  6. Lab Management
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