Top 6 Video Chat Apps For Businesses

The world has shrunk drastically as a result of technological advancements (or so it seems).

In terms of business, this means we are finally free to work with anyone around the world as long as we all have access to the internet. 

How? 

With video chat apps, of course!

Virtual meetings used to be scary for organizations, but they’ve become the primary venue for meetings, especially due to the pandemic. In fact, demand for video conferencing software has increased by 500%. When you can’t physically hang out with people, the video chat apps will connect you. 

In this article, we will look at the best video conferencing apps and their features.

But before we get into specifics, let’s see what we need from a group video chat software.

What factors matter when picking a video chat app?

Alright, we’ll bite: Most video chat apps may appear identical.

But in reality, many apps are designed for personal use only. While consumer apps can be used by organizations, they frequently lack critical functionalities.

Video quality is the most crucial factor in video conferencing. That extends beyond the image quality—the best picture quality in the world won’t help if people keep cutting out or calls keep dropping. On that note, if you work from home, you’ll need a dependable, cost-effective, and user-friendly video chat app. Low-quality video conversations are detrimental to everyone’s productivity. Poor connections, poor audio, and frozen videos can ruin our video call. 

However, there are other things we need to consider. 

Many consumer-facing video chat apps like FaceTime would not work as video conferencing software. Meetings in the workplace require more than simply a stable video connection. 

These are some of the must-haves for businesses video chat apps:

User-Friendly App

Getting your entire company on board with a new tool can be difficult. Choosing a solution with a low learning curve makes it easier for your team to get started with video chats, especially if not everyone on your team is tech-savvy.

When interacting with consumers, this is especially crucial. You’ll need a solution that doesn’t have people jumping through many hoops.

Collaborative Features

Having a good video meeting takes a lot more than just seeing your peers or colleagues on the other side of the screen.

Here are a few things that could help your meetings run more smoothly:

• Scheduling meetings guarantees that your meetings are well-structured and you spend less time trying to get everyone to agree on a time to talk.
• Screen-sharing – makes delivering a presentation a breeze.
• Chatting – Being able to send messages to your colleagues during your calls will help you share your thoughts and comments without waiting your turn to speak.

In the long run, group video chat programs that lack these functionalities will add unnecessary effort to you and your coworkers.

Integrations with your Current Apps

Whatever you use for group video chats is an important aspect of your company’s communications stack, and it should work well with the rest of your tools.

The good news is that most video chat software can be integrated with your company’s team messaging system or email. This eliminates the need for you to switch between many apps and makes it easier for the employees to adopt new technology.

Privacy and Security

Whatever you use for a video call, be safe to discuss important information and just have peace of mind.

Consider the problem that Zoom faced (they had really big security issues, and apparently, they have fixed them) and the security risks associated with video apps that do not secure your data.

This emphasizes the significance of having a business-specific technology that secures your sessions. This is also why we don’t recommend using WhatsApp or Facebook for corporate video chats. These platforms are more like consumer apps than business-specific video conferencing apps.

You now have an idea of what to focus on when choosing an app. Below, we’ve broken down 5 of the best video apps for your businesses. By the end of this list, you’ll better understand which tool is right for you and your team.

Top 6 Video Chat Apps For Businesses

1. Chanty

Chanty is one of the most popular team chat apps. It offers services generally only available through paid subscriptions on its free plan. Chanty has evolved into an all-in-one collaboration platform including communication, task management via a Kanban board, audio calling, and video conferencing.

Its free plan allows you to make one-on-one audio conversations, while the business one allows you to make group audio and video chats.

It’s worth noting that the video call functionality is reserved for paid users since the plan will only cost you $4/month per user. It’s still well in reach for everyone. You can also save some money by billing annually, which is a 25% discount.

The video calls are available on a group setting and one-on-one basis. Screen sharing is supported, which is very useful during presentations.

Other noteworthy features include the 20 GB of cloud storage that each premium team member gets. Asana, Google Drive, Trello, Zapier, Dropbox, Onedrive, Bitbucket, Github, Giphy, Mailchimp, and many other third-party apps are all supported by Chanty.

Furthermore, all messages and data are preserved in the chat and can be retrieved anytime. The platform’s Teambook functionality allows you to access all tasks, conversations, and shared files from one location. 

Chanty offers two pricing options. The free plan is great for a team of up to ten people. Group video chats with screen sharing, unlimited integrations, and a dedicated support line are included in the business plan, which starts at $4 per user.

2. Zoom

You’ve probably heard about Zoom by now. During COVID-19, Zoom became customers’ go-to video meeting software, offering 40 minutes of free video chat to up to 100 people. Zoom is a popular choice around the world due to its vast feature set and platform support. 

But how does the general public’s enthusiasm for Zoom translate into business?

It is very easy to use. Send a Zoom meeting link to a group, and everyone can attend. Just click a link and join the meeting. 

Zoom is also quite dependable. It keeps your video playing even if your internet connection is slow, albeit at a lower quality level. Features such as screen sharing, digital hand-raising, and breakout rooms (where you can “split” into different video chats) are all useful for business meetings. Any call can be recorded as a full-length video, and participants can also communicate with one another via text chat, either as a group or as individual private messages. 

Zoom allows you to plan ahead of time for calls, talk with any of your contacts at any time, and connect to room conferencing devices. Overall, it’s a close-to-perfect team video app.

Unfortunately, Zoom had many high-profile security difficulties in the pandemic’s early days. Due to this situation, Zoom is no longer the primary conference call tool for high-security institutions like the Pentagon. However, things have improved since then. End-to-end encryption-protected calls, new privacy-focused notifications are available, and an updated privacy policy clarifies who can preserve and share meeting recordings. The video conferencing market offers a lot of Zoom alternatives.

Now, let’s talk numbers.

While a basic one-on-one chat is unrestricted, a gathering with more than three individuals limits free users to a 40-minute call. The Pro plan, which includes unlimited meeting length, 1 GB reporting, and social media streaming, starts at $13.99/month per host. The Business and Enterprise plans will cost you almost $19 a month.

3. Brosix

Brosix, launched in 2006, is one of the oldest team chat apps available. It’s been hailed as one of the most secure chat services available, even surpassing Telegram in terms of security.

This is critical for companies that rely on trade secrets to generate income. 

Brosix’s group management features are very good, and it’s also quite easy to send messages to particular subsets of people inside the team. 

The navigation is straightforward, with a single click on the video chat button launching a video conference from any text chat window. Brosix provides a suite of tools to help you get the most out of your video calls. You may take screenshots on video calls, share your screen, transfer files, and use a whiteboard. It has a user-friendly interface and features for dynamic communication. You won’t have to waste time on technicalities because setting up is simple.

It comes in three different price ranges. The first one is free for up to three members but does not contain video or audio chat. You can receive it with a business upgrade, which costs $4 per user per month. The $4/month subscription is definitely worth the money because it allows you access to the ultra-secure P2P file-sharing system.

The UX is bound to be refined for simplicity at this point, given that it’s 15 years old.  You can also use the premium upgrade, which costs $6 per user monthly. The premium version contains everything from the business version to chat room control, group chat rooms, and user data access security levels.

4. GoToMeeting

GoToMeeting is not just about video conferencing and communicating with internal employees. It’s also about being able to communicate with vendors, partners, and potential customers. It’s extremely adaptable, with features like video chat, video conferencing, and screen sharing.

The user-friendly mobile apps for Android and iOS are one of the most notable features. Both of these mobile apps make it simple to start and join virtual meetings on the road. You can easily switch from chat to phone with the touch of a button, capturing leads before they vanish. Aside from mobile features, integrated scheduling, meeting recording and transcription, HIPAA compliance support, and end-to-end encryption are all available for the medical world.

GoToMeeting has other excellent features that make your life easier. You can, for example, record conference calls for later use. Thanks to clever drawing tools, you’ll feel as if you’re in the same room as the folks on the call. You can also obtain automated transcripts of your recorded calls! 

No matter how your team connects to the call, the video call quality is excellent. If you want to make your meetings more intuitive, use the GoToRoom option to turn your conference rooms into collaboration centers and leverage features like raising a hand, polling, and so on. The communication is also encrypted and hacker-proof.

Other GoToMeeting solutions include GoToWebinar for running live webinars and GoToConnect for your business phone.

There are two paid subscription options for GoToMeeting. The professional plan is for up to 150 participants and costs $12 monthly. Plans can be scaled up or down based on the number of people you need to support. Higher-level plans increase the number of members to 250 and include additional administrative tools. The Enterprise plan enables up to 3,000 members for larger businesses.

5. Google Meet

Google Meet is a video conferencing software part of the Google Workplace platform.

If you’re a Google user, this will work wonders for you. As part of Google, it integrates with the rest of Google’s apps. When you schedule a meeting in Google Calendar, you’ll receive a Meet link that you and your participants may use to join a call right away. The problem is that Google Meet will only operate if you already use the Google Suite in your daily life.

If you’re new to Google, choosing Google Meet as your video conferencing software can be a pain. You’ll need to find email addresses and become comfortable with the tools. Similarly, if the individuals you’re video conferencing with don’t use Google, including them in the chat will be difficult.

Having said that, let’s go back to the features.

Live captioning is available in Google Meet, which is a significant benefit for accessibility. The captions operate reasonably well in English, but it is unable to distinguish other languages spoken during a call. Then there’s the Chrome integration, which includes a tab-sharing function ideal for media sharing and has very little lag when streaming a short video in a group.

There is no need to install any external third-party software because Google Meet is entirely web-based. Browser-based apps, on the other hand, tend to struggle on large group calls. Large calls result in noisy laptop fans and poor quality, which is no exception at Meet. When your internet connection is slow, Meet doesn’t degrade calls as elegantly as Zoom, in our experience.

There is, however, a workaround: you can choose to have up to 100,000 people join in view-only mode. Participants’ video isn’t displayed in this mode, so they’ll only see and hear the call’s leader. Though it’s not the same as a full video conference because it limits their capacity to participate, it’s a good alternative if you only need one or two people to present to a large group.

For full-room video conferences and team collaboration, hybrid companies or companies with several locations can use the Meet conference room devices and the Jamboard touchscreen. Meet could become the finest way to communicate with your team because of its strong interactions with the rest of Google Workspace. It’s also practically free if your organization already pays for Google Workspace.

Google Meet is a free service. However, you can sign up for Google Workspace Individual, which starts at $7,99 a month per user, to access additional video chat services or Google Workspace Enterprise, which gives you a chance to have a call with 250 participants.

6. Skype Meet Now

Skype is probably the first thing that springs to mind regarding online meetings. Skype was, after all, the pioneer of online meetings, so it wouldn’t be fair if it didn’t make this list.

It began as a personal video chat service, but with the addition of Skype Meet Now, it can now be used as business video software. You can have meetings with Meet Now without signing up or downloading any software. Simply set up a meeting room and send the link to the people you want to attend the call. 

It has everything you need to keep your calls running smoothly, including the ability to share GIFs, emojis, documents, screen share for presentations, images, or anything else you want for up to 300GB. 

Skype Meet Now includes call recordings with live, automatically created subtitles. You can return to the URL any time after the call ends to listen to the recording and check any shared files. It is Outlook-integrated, offers end-to-end encryption, and can translate phone conversations, instant messages, and even real-time video calls.

Furthermore, if you are unavailable, it will redirect your call to other users or put it to voicemail. Skype Meet Now is well-known for connecting to landlines and basic cell phones and supporting international calling and texting.

The good news is that it is free; nevertheless, landline or calling services start at $2.99 monthly.

Which video chat app is the ideal one for your team?

Video conferencing will continue to gain popularity and change the way businesses operate. It helps break down distance barriers as remote and dispersed workforces become the norm. Video conferencing boosts employee engagement, productivity, and profitability while improving work-life balance.

Regarding the video apps used for conferencing, we’re definitely spoiled for choice.

It all boils down to picking the ideal one for your needs and perhaps testing out a few free trials until you decide.

All the apps we discussed in this article are worthwhile, so you can’t go wrong as long as you study. You shouldn’t be concerned about testing multiple video chat applications to find one you enjoy. Remember that due diligence leads to a well-informed purchase decision. 

Hopefully, this list has helped you figure out which group video chat programs can help you take your business to the next level.

Let us know your thoughts!

Tirtharaj Raman

A Backpacker with keen interest in Digital marketing. Responsible and passionate for building a digital culture at SoftwareSuggest. Grabber to implement new competitive ideas to analyze and boost online presence. Could be found in mountains and solo traveler by birth.