Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales, and service. The beauty and the core value of bpm’online products are the agility to change processes faster than ever and align marketing, sales, and service on a single platform.
Pricing of bpm'online CRM
Click here to get detailed pricing as per your requirements.
Key Features of bpm'online CRM
keyboard_arrow_right Capture Leads from Twitter/Facebooks
keyboard_arrow_right Cloud Computing
keyboard_arrow_right CRM & Sales Dashboards
keyboard_arrow_right CRM Analytics
keyboard_arrow_right Developer API
keyboard_arrow_right Email Integration
keyboard_arrow_right Email Templates
keyboard_arrow_right Inventory Management
keyboard_arrow_right Lead Generation
keyboard_arrow_right Marketing Automation
keyboard_arrow_right Mass Email
keyboard_arrow_right Partner Cloud (VAR or Service Provider)
keyboard_arrow_right Plug-And-Play Integration
keyboard_arrow_right Product Database
keyboard_arrow_right Project management
keyboard_arrow_right Sales Quotes
keyboard_arrow_right Solution Management
keyboard_arrow_right Sales Forecasting
keyboard_arrow_right Opportunity Management
keyboard_arrow_right Lead Management
keyboard_arrow_right Customer DataBase
keyboard_arrow_right Workflow Management
keyboard_arrow_right Call Center Management
keyboard_arrow_right Pipeline Management
keyboard_arrow_right Contract Management
keyboard_arrow_right Real Time Analytics
keyboard_arrow_right Proposal Management
keyboard_arrow_right Inquiry Management
keyboard_arrow_right Interaction Tracking
keyboard_arrow_right List Management
keyboard_arrow_right Quotes Management
keyboard_arrow_right Access Monitoring
keyboard_arrow_right Sales Dashboards & Reports
keyboard_arrow_right Case Management
keyboard_arrow_right Contact Manager
keyboard_arrow_right CRM & Sales Reports
keyboard_arrow_right Customer Support
keyboard_arrow_right Document Management
keyboard_arrow_right Email Marketing / SMS Marketing
keyboard_arrow_right Expense Management
keyboard_arrow_right Marketing Analytics
keyboard_arrow_right Marketing Collateral
keyboard_arrow_right On-Demand (SaaS)
keyboard_arrow_right Performance Management
keyboard_arrow_right Private Cloud
keyboard_arrow_right Products & Price Books
keyboard_arrow_right Supplier and Purchase Order Management
keyboard_arrow_right Social CRM
keyboard_arrow_right Appointment Management
keyboard_arrow_right Sales Tracking
keyboard_arrow_right Mobile App
keyboard_arrow_right Sales Force Automation
keyboard_arrow_right Field Sales Management
keyboard_arrow_right Lead Scoring
keyboard_arrow_right Campaign Management
keyboard_arrow_right Web Forms
keyboard_arrow_right Import & Export Data
keyboard_arrow_right Manage Quotations
keyboard_arrow_right Team Management
keyboard_arrow_right Landing Pages
keyboard_arrow_right Product Catalog
keyboard_arrow_right Sales Pipeline Tracking
keyboard_arrow_right Omnichannel Communication
|Deployment||Web Base and Installed|
|Other Categories||Customer Support Software , Help Desk Software , Customer Loyalty Management Software , Customer Engagement Software , Marketing Automation Software , Lead Management System|
Who uses bpm'online CRM
Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.
User Reviews (4) Ask a question
, HR Advisor
Extensive functionality and user-friendly interface. Powerful business process tools.
Powerful and visually appealing CRM
, Project Manager
CBS Outdoor France
Among other vendors that we considered, we choose bpm'online. With the help of bpm'online CRM, we aligned the work of our marketing, sales and service teams and integrated data from different channels. The bpm'online system provided us with the convenient tool working with lead management. Now, our marketing team can track the complete customer journey. Also, reporting dashboards are powerful and visually appealing. We definitely made a right choice.
Good software for customer support
My company depends mainly on the quality of customer center performance. It was a huge relief when we launched BPM online CRM. Every single task is organized in a way that it will speed up the workflow and improve our service for customers. My team is able to process all client requests on time without the help of any agents. BPM Online CRM has truly become an important asset for my firm. We have been at the receiving end of some really positive feedback. My firm has largely benefitted from implementation of this CRM software. My team uses all the analysis functions related to work performance for our service agents. This feature helped us to evaluate the time spent by every agent on different activities. It also helped us in reducing the amount of time spent on data input and analysis. Overall, I have observed immense amount of efficiency in the workflow and business processes ever since we deployed BPM online CRM.
BPMonline is a cloud based CRM software that merges client relationship management and business process management tools. The heart of this CRM system is its business process design that allows better process modeling and execution. Implementation of a new process is as simple as modifying an old one. BPM online CRM is easily customizable and it gives my business an incredible insight into product and business development, account ROI etc. Data entry and analysis can be now automatically done with the help of BPM in a matter of minutes. My firm develops custom e-commerce campaigns for a wide range of clients. We needed a solution that would seamlessly blend sales tracking and project management. BPM Online's process creator allowed my team to build a complex process that would adapt to our client needs in real-time and align with the sales process. The reporting capabilities are great and all the reports can be customized. BPM online CRM offers what other CRM software can't at a price 10X lower than them. Great software!
FAQs of bpm'online CRM
Q. What are the main features of bpm'online CRM?
The key features of bpm'online CRM are as follows:
label Capture Leads from Twitter/Facebooks
label Cloud Computing
label CRM & Sales Dashboards
label CRM Analytics
label Developer API
label Email Integration
label Email Templates
label Inventory Management
label Lead Generation
label Marketing Automation
label Mass Email
label Partner Cloud (VAR or Service Provider)
label Plug-And-Play Integration
label Product Database
label Project management
label Sales Quotes
label Solution Management
label Sales Forecasting
label Opportunity Management
label Lead Management
label Customer DataBase
label Workflow Management
label Call Center Management
label Pipeline Management
label Contract Management
label Real Time Analytics
label Proposal Management
label Inquiry Management
label Interaction Tracking
label List Management
label Quotes Management
label Access Monitoring
label Sales Dashboards & Reports
Q. How much do the bpm'online CRM cost?
Cost not specify.
Free trial : Available (no card required).
Q. Who are the typical users of bpm'online CRM?
bpm'online CRM has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.
Q. Which mobile platform does bpm'online CRM support?
bpm'online CRM supports the following devices: IOS, Android, WinPhone
Q. Which operating system does bpm'online CRM support?
bpm'online CRM support the following operation system : Web App, Windows, Macintosh
Q. What payment method does bpm'online CRM support?
bpm'online CRMsupport the following payment methods : Onetime, Saas.
Q. What is the deployment type?
bpm'online CRM has deployment type : Install, Web Based.