What is Brightback?

Brightback is a well-rounded customer management software. It helps you retain and get the customers back who are planning to leave your product. It also provides insights on the customer experience indicating the reason for leaving or staying back.

Brightback Starting Price

Brightback Awards

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Brightback Screenshots

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Key Features of Brightback

  • Customer Feedback
  • Feedback Management
  • Analytics
  • Gamification
  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Collection

Brightback Users


  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets


  • Deployment:


  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Brightback Categories on SoftwareSuggest

Company Details

Company Name :


Headquarter :

San Francisco

Website :

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What are the top 5 features for Brightback?

The top 5 features for Brightback are:

  • Customer Feedback
  • Feedback Management
  • Analytics
  • Gamification
  • Churn Management
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