Overall BrightHR Reviews

Here's an unbiased review of BrightHR. Discover how BrightHR users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

5/5

Based on 48 Reviews

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Feature 4.9

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 91.8%

Likelihood to recommend

Out of 100%

BrightHR Pros and Cons

"Easy, user-friendly"

"User-friendly"

"Love the ease of booking holidays, setting up rotas, and the TOIL feature has been well received by our staff as we have now started to implement it into our business. The new Geo-location feature on Blip is very cool, and staff are loving the new features. Support from the customer service team is always amazing, and they regularly reach out to ask for feedback and suggestions."

"Nothing so far."

"Sure, please provide the text you would like me to review."

"Love the ease of booking holidays, setting up rotas, and the TOIL feature, which has been well received by our staff as we have now started to implement it into our business. The new Geo-location feature on Blip is very cool, and staff are loving the new features. Support from the customer service team is always amazing, and they regularly reach out to ask for feedback and suggestions."

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Showing 20 out of 48 Reviews

Hear directly from customers who have used BrightHR. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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ADAM F.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 08, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Cedric

Finance Manager

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Mar 30, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

It's so easy

It does not take long to get familiar with the system - it is very intuitive and quite self-explanatory. The support team is very proactive and professional.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

Easy, user-friendly

What do you dislike about BrightHR?

Nothing so far.

Maryam

DIrector

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Mar 26, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

User friendly

It has been very positive overall. I am very glad to have this system in place. It is extremely user-friendly, with good support service and training to be able to use it right away.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about BrightHR?

User-friendly

What do you dislike about BrightHR?

Sure, please provide the text you would like me to review.

Ian C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 19, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Andrew D.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 19, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ashley

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 13, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and efficient, making tasks like scheduling and tracking time-off a breeze. Our team loves the simplicity and reliability. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Siobhan

Head of Operations

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Mar 17, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Amazing product

Brilliant! Really easy to use once set up - excellent free add-ons like Blip and Pop. In the early stages of setup, the team regularly contacted me to see how I was progressing, gave recommendations based on my business and our needs, and nothing is too much trouble for them.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

Love the ease of booking holidays, setting up rotas, and the TOIL feature has been well received by our staff as we have now started to implement it into our business. The new Geo-location feature on Blip is very cool, and staff are loving the new features. Support from the customer service team is always amazing, and they regularly reach out to ask for feedback and suggestions.

What do you dislike about BrightHR?

Love the ease of booking holidays, setting up rotas, and the TOIL feature, which has been well received by our staff as we have now started to implement it into our business. The new Geo-location feature on Blip is very cool, and staff are loving the new features. Support from the customer service team is always amazing, and they regularly reach out to ask for feedback and suggestions.

James

Operations Manager

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Mar 16, 2020

Verified via Business email.

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Review Source: Organic

Very user-friendly and easy to set up

Very user-friendly and easy to set up. Bright HR makes holiday management stress-free. We can also store our documents online, which frees up our internal storage and allows us to access them anywhere online and on the mobile phone app.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

Holiday management. We currently use paper, so Bright HR has upgraded our holiday management by using the website and mobile phone app.

What do you dislike about BrightHR?

There are no grammatical errors in the text provided.

Simon N.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 13, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Catherine S.

Practice manager

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Feb 18, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

New to Bright HR

So far, so good. I'm very new, but I'm sure I will manage to find my way around this well-designed software. It appears to be very comprehensive and easy to use. I've noticed a couple of things that could be added to the features and will give some separate feedback on this.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

Very easy to use with good graphics. Easy to navigate around the features.

What do you dislike about BrightHR?

Havent discovered any yet!

Richard C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 07, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

William C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 07, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Joanne W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 06, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Karen C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 06, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Angela B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 06, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kamran

CEO/ Owner

Used the software for : Free trial

Company Size :11-50 employees

3.0

Feb 17, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It is user friendly

Overall, the experience was good, especially the customer support. However, I was a bit disappointed that it does not meet many of our requirements, particularly regarding the calculation of wages and holidays, as we have quite a bit of variation in hours and rotas.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

It is user-friendly.

What do you dislike about BrightHR?

It does not cater to businesses where there are numerous variable workers with different shifts and changing rotas, and it does not calculate wages.

Laura

Administrator

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Feb 03, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

New HR Software

Super. I'm really looking forward to getting to grips with all the functionality, fully utilizing the system, integrating it into our business, and rolling it out to all of our staff members.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

The Help & FAQs tab is great!

What do you dislike about BrightHR?

Nothing

Carrie B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 29, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and saves us so much time. The support team is fantastic and always ready to help. Highly recommend for any growing business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

MaryRose O.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 28, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BrightHR has truly streamlined our HR processes. It's user-friendly and efficient, making tasks like scheduling and tracking time off a breeze. Our team loves the simplicity and reliability. Highly recommend!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Cheryl

Owner

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Jan 31, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great for a nursery business

Really good. We appreciate the face-to-face onboarding and the technical support. The mobile app is great for our staff to download and use, and they like the simple reporting.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BrightHR?

The on-site support, where I can visit the local office for assistance, as well as the clock-in feature for my staff, and the unlimited document storage and expenses app, is good, but I dont have many expenses in my business.

What do you dislike about BrightHR?

No integration with my payroll bureau

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