Overall BYJU'S Reviews

Here's an unbiased review of BYJU'S. Discover how BYJU'S users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

3.6/5

Based on 24 Reviews

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Feature 3.6

Feature

Out of 5

Ease of use 3.5

Ease of use

Out of 5

Value for money 3.6

Value for money

Out of 5

Customer support 3.5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

BYJU'S Pros and Cons Based on Customer Reviews

"Animated videos provided, teachers, and Byjus customer care services are very helpful."

"They provide various practice quizzes, modules, revision tests, and videos."

"User-friendly mobile. Teachers are very good."

"Quizzes, tests, and videos in different languages, as well as scholarship tests, are very helpful."

"Everything is go ahead."

"Say nothing yet"

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Showing 20 out of 24 Reviews

Hear directly from customers who have used BYJU'S. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Mandeep

Student

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Jul 24, 2023

Verified via Business email.

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Review Source: Organic

Learning Material

The learning material provided by us is very helpful for preparing for school, board, or any other exams. Animated videos help us analyze the topic deeply, especially in Biology.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

Animated videos provided, teachers, and Byjus customer care services are very helpful.

What do you dislike about BYJU'S?

Quizzes, tests, and videos in different languages, as well as scholarship tests, are very helpful.

What features is BYJU'S currently missing?

Competitive Questions sets and DPP.

What other products like BYJU'S have you used or evaluated?

Ya, I have tried Unacademy and Vedantu.

Aadvika S.

Student

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

5.0

Sep 01, 2022

Verified via Business email.

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Review Source: Organic

Byjus Provides a 360° Teaching and Learning Mechanism

I have used Byju’s app, which provides a 360° teaching and learning mechanism. It covers most aspects of learning and strives to give the best to children. It is beneficial as the lessons are taught using top-class technology and realistic visual aids in the form of videos. These videos are live and easily accessible to students on the app. They can be watched online or downloaded for offline use. Byju’s app allows our children to learn anytime and anywhere, as the app can be downloaded from the App Store or Play Store anywhere across the globe. There are various practice quizzes, modules, revision tests, videos, and other learning materials. They are organized in the app under multiple topics, which makes learning very simple and engaging.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

They provide various practice quizzes, modules, revision tests, and videos.

What do you dislike about BYJU'S?

Everything is go ahead.

What features is BYJU'S currently missing?

No Not yet.

What other products like BYJU'S have you used or evaluated?

No not yet.

How BYJU'S is better/different from its competitors?

The way they are arranged in the app under various categories makes learning fun and easy.

Anchal

Senior Analyst

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Aug 18, 2022

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Review Source: Organic

Best App For Competitive Exams

The service provided by the app exceeds BYJU’s class reviews given by most. We learn various topics through conceptualized videos and fun games, which are designed to make learning easier. The platform has enabled me to understand and memorize the lessons well. The classes are recorded and can be accessed anytime, anywhere. The teachers use flowcharts, models, and other interactive methods to help students thoroughly grasp the lessons. In addition, daily practice problems are provided for students to calibrate their understanding of the subject. I recommend this coaching to anyone interested in passing competitive exams like NEET, JEE, IAS, and more.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

User-friendly mobile. Teachers are very good.

What do you dislike about BYJU'S?

Say nothing yet

What features is BYJU'S currently missing?

As of now nothing say

Moon s.

Sales

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

5.0

Jul 18, 2022

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Great Learning Experience With BYJU'S App!!

More than 150 million people have downloaded Byju’s app, providing students with a seamless learning experience. Being one of its students, I have gained a wonderful learning experience. The teachers are amiable and respond instantly. This app has brought together the best teachers and content to allow students to learn most conveniently. They always focus on clearing the basic concepts through visualization. Their personalized learning programs are beneficial in clearing doubts and confusion regarding a topic. Teachers always put effort into simplifying complex issues, which leads to retaining the material for a longer time.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

The teachers are very friendly and respond instantly. This app has brought together the best teachers and content to give students the most convenient learning experience. They always focus on clearing the basic concepts through visualization. Their personalized learning programs are very helpful in clearing doubts and confusion regarding a topic. Teachers always put effort into simplifying any difficult topics, which leads to retaining the topic for a longer period of time.

What do you dislike about BYJU'S?

The text "Nothing" does not contain any grammatical errors.

What features is BYJU'S currently missing?

No they are keep upgrading regularly.

Moon

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 27, 2022

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Review Source: Organic

Best Learning App

It was my dream to join a business school. When preparing for my CAT exams, I came across BYJU'S career reviews. So, I decided to join the BYJU classes. The pre-recorded and live classes were of great help to me. The teachers are incredibly patient, and I hardly have any hesitation in asking questions. The subscription fee is also nominal. Although I initially had inhibitions regarding attending classes online, the premium level of education provided by BYJU'S has removed all doubts. As I am about to sit for my CAT exam in the next few days, I am fully prepared, thanks to BYJU'S.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Aayush

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Mar 07, 2022

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Review Source: Organic

Dont Buy, Save Money

Guys, please don't buy any courses from Byju's. I felt very guilty after purchasing a course; my whole money got wasted, and I am feeling very disappointed. I suggest you advise your family too not to buy any courses from Byju's.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

Quiz and Test Set

What do you dislike about BYJU'S?

Money Charge

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

No

What features is BYJU'S currently missing?

Study Planner

Ame

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Mar 02, 2022

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Review Source: Organic

Frustrating service/support

I made a mistake by purchasing the Byju's app for my child. The support and guidance from the support team were very poor and did not add any value to my child. Please don't go for it. I raised my concerns, but no one addressed them. It was complete miscommunication and poor support from the team.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

No benefits

What do you dislike about BYJU'S?

I made a mistake purchasing the Byjus app for my child. Very poor support and guidance from the support team. Didn’t add any value to my child. Please don’t go for it.I raised my concerns, but no one addressed them, and it’s complete miscommunication and poor support from the team.

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

Not Sure

What features is BYJU'S currently missing?

Untrained and unprofessional support team

Todd

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Feb 22, 2022

Verified via Business email.

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Review Source: Organic

Decent subject matter, Terrible communication standards

Even though the subject matter seems to work for my son, their customer service and helpfulness are abysmal. When I call their customer service center, I receive different answers from different representatives. It continues to be a frustrating experience, as once you pay for the service, they become completely unhelpful.

Feature 2

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S IOS App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

One of the teachers was very good.

What do you dislike about BYJU'S?

Everything besides the learning experience: the communication, the customer service, the scheduling.

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

Yes

What features is BYJU'S currently missing?

No

What other products like BYJU'S have you used or evaluated?

None

How BYJU'S is better/different from its competitors?

Not sure

Piyush k.

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Mar 22, 2022

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Byjus review in public intrest, please dont buy.

My name is Piyush Rughani. I am from Navsari, Gujarat. We purchased Byju's through executive Harsh Patel (9737644234). He told us that they would be calling us and informing us about my son's progress. If my son had any issues or doubts, those doubts would be cleared by topic experts, etc. But all those promises were a big lie. We feel like we have been cheated. Harsh Patel is not even answering our calls, and no service has been provided to us.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

Please provide the text you would like me to review.

What do you dislike about BYJU'S?

Service

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

No

What features is BYJU'S currently missing?

No nos of teachers of various topic available. On having doubt no body to take personal care or clear doubt.

What other products like BYJU'S have you used or evaluated?

Once being cheated wont be cheated anymore.

How BYJU'S is better/different from its competitors?

Its worst.

Bishwarup P.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Jul 30, 2021

Verified via Business email.

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Review Source: Organic

It is good but does not provide any extra information.

Yes, Byju's makes studies interesting. I have taken Byju's premium for four years, but after two years, I am feeling somewhat bored because it is just videos and some questions, which is not enough.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Al

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Jun 29, 2021

Verified via Business email.

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Review Source: Organic

Easy coding only and soliciting is continuous

Multiple calls from unknown locations (US numbers are all over the place, and I cannot call back) continue. They ask for payment to move to the next level. The teacher can teach easy coding classes, but nothing complicated. I asked to learn a different coding language, but they refused. If you want kids to be web coders, maybe it is good; however, in 10 years, those things will be drag-and-drop coding. In that sense, the classes are outdated.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S IOS App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

There are no grammatical errors in the text provided.

What do you dislike about BYJU'S?

Should be open to taking requests from students and parents.

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

No

What features is BYJU'S currently missing?

Everything... Customer support, easy of use, teaching material, etc.

What other products like BYJU'S have you used or evaluated?

None

How BYJU'S is better/different from its competitors?

Bad

Shyam A.

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Feb 01, 2021

Verified via Business email.

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Review Source: Organic

Poor Customer Experience

No mentor support received in the last 12 months. The collection agent displayed a very poor attitude, as she indirectly threatened and provoked me by implying that I am worthless.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

The text "Nothing" has no grammatical errors.

What do you dislike about BYJU'S?

Promise was made that there would be dedicated mentor support; however, for the past year, there has been no interaction.

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

No

What features is BYJU'S currently missing?

Compassion

What other products like BYJU'S have you used or evaluated?

Vedantu, Unacademy

How BYJU'S is better/different from its competitors?

Poor customer service, only interested in sales

ANAND

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Jan 18, 2021

Verified via Business email.

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Review Source: Organic

Worst learning App

We purchased a subscription for 2 years. We had a bad experience right from the sales team. To reduce the price of the subscription, the sales team committed fraud by combining two different children as the same offspring. Their mentor support is terrible. They connect but don't bother to provide any basic support, and they keep changing every alternate month. The content is okay but mostly copied from the internet and other academies. It's better to go with a personal tutor, YouTube, or other free online academies.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

The text Nothing Great does not contain any grammatical errors.

What do you dislike about BYJU'S?

Please dont cheat parents with all those marketing stunts.

Do you think BYJU'S delivers value for the money spent?

No

Are you satisfied with BYJU'S features?

No

Did implimentation of BYJU'S was easy?

No

What features is BYJU'S currently missing?

Lots of free load stuff is available over internet...

What other products like BYJU'S have you used or evaluated?

Didn't try anything or I don't recommend

How BYJU'S is better/different from its competitors?

There differentiation is they know how v to make money

Rohil k.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 21, 2020

Verified via Business email.

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Review Source: Organic

The best learning app for students

This is the best learning app developed for students, allowing them to understand concepts quickly. Teachers incorporate fun into their teaching, which is important for capturing every student's attention. Students enjoy the teaching methods used by the tutors and are able to understand the concepts and improve themselves. Students of every class can access information. The art of teaching is completely different from the traditional way, which is the part I like the most and everyone is going to appreciate.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

This is smoother than other companies.

What do you dislike about BYJU'S?

Sure, please provide the text you would like me to review.

Do you think BYJU'S delivers value for the money spent?

Yes

Are you satisfied with BYJU'S features?

Yes

Did implimentation of BYJU'S was easy?

Yes

What features is BYJU'S currently missing?

No

Syed S.

Used the software for : Free trial

Company Size :51-200 employee

5.0

Nov 18, 2020

Verified via Business email.

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Review Source: Organic

Easy and useful

Best learning software for students. It helps a lot to learn in a simplified manner, and the video quality is good. I hope the app developers fix some connectivity issues; other than that, everything is good so far.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BYJU'S?

Simplicity.

What do you dislike about BYJU'S?

Sometimes it takes long to connect to the internet.

Sangeeta

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 19, 2020

Verified via Business email.

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Review Source: Organic

BYJU'S has transformed my learning experience! The interactive lessons and engaging content make complex topics easy to understand. It's like having a personal tutor available 24/7. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Pravin K.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 28, 2020

Verified via Business email.

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Review Source: Organic

Best learning app in this pandemic

It is clear that BYJU's has put its money to good use in marketing and has targeted parents of students on its way to raising even more capital. BYJU’s is likely in the third category, driven to hypergrowth via marketing and a robust sales model. Digging deeper into how the company positions itself, its website mentions

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

BYJU'S Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BYJU'S After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BYJU'S?

It provides quality education, which is very effective for online learning.

What do you dislike about BYJU'S?

It can add a new learning concept, which can add new skills and ideas.

Do you think BYJU'S delivers value for the money spent?

Yes

Are you satisfied with BYJU'S features?

Yes

Did implimentation of BYJU'S was easy?

Not Sure

What features is BYJU'S currently missing?

No

What other products like BYJU'S have you used or evaluated?

Not yet I have used any after this

How BYJU'S is better/different from its competitors?

Quality education is the uniqueness of bujis

Tumu Y.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 28, 2020

Verified via Business email.

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Review Source: Organic

Loved its innovation and idea

The app helped my nephew learn academic subjects in a fun way through animations and videos. Totally loved the idea. Easy to learn and interesting to watch. Only pros and couldn’t find any cons in the application.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Priya

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 08, 2020

Verified via Business email.

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BYJU'S has transformed my learning experience! The interactive lessons and engaging content make complex topics easy to understand. It's like having a personal tutor available 24/7. Highly recommend for all students!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Abhinav

Teacher

Used the software for : More than 1 year

Company Size :1001-5000 employees

5.0

Mar 14, 2018

Verified via Business email.

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Review Source: Organic

Best learning app

Amazing experience with this app. The teachers are very interactive and engaging.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about BYJU'S?

Very interactive, easy to learn, simplified language.

What do you dislike about BYJU'S?

A little costly

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