Top Call Center Management Software in 2017

CallHippo star star star star star_half 4.8 (15)

The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

MCube star star star star star_half 4.5 (2)

Call Center on a Clould
Mcube is State of art Call Center Solution on a cloud to improve the sales productivity & customer expreince. MCube Cloud Telephony Solutions make it easier and affordable for your business to manage inbound voice calls automatically 24x7.
smartphone
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Business CRM star star star star star 5 (1)

A product of great depth and versatility.
H-Office CRM is leading provider of customer relationship management (CRM), SFA (sales force automation) and SRM (Support/Service request management) for midcap companies. Our continuous focus is to make application easy to use, smaller learning curve and being cost effective at same time.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

C-Zentrix Contact Center star star star star star 5 (1)

End to end Contact Centre Solution
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with our CRMs (Ticketing CRM & Lead Management System) to give a 360° customer engagement experience. We are recognized by Gartner, world’s leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Call us for Expert Advice : 1800-200-2207

Billing Provisioning CRM star star star star star 5 (1)

The Subscription billing and provisioning platform
Trigital Technologies, A SaaS Billing & CRM Company with Diverse Experience that provides end-to-end e-business solutions and services to Media, Data & Voice segments. Trigital provide the comprehensive SaaS based OBS Solutions. which is faster, flexible, yet a Enterprise Grade.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

CRM ON CLOUDS star star star star star 5 (1)

Best free crm for startups and small business.
The world's first low price with high quality CRM, build just for small business and startup. The complete CRM cloud is free up to 10 users. After 10 user license  it will be just a $2 dollar for every user.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

SmartDesk star_border star_border star_border star_border star_border

Help Desk service management solution
SmartDesk is a service management tool that automates Incident Management, Change Management and Problem Management functions in a customer support environment. It offers trouble ticket logging and helps customer support agents to receive, process, and respond to such requests.
smartphone import_contacts
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Dialer NXT star_border star_border star_border star_border star_border

The simplest, fastest & most cost effective way to
Dialer NXT provide voice Broadcasting software to help businesses interact with target clients with Voice Broadcasting.The simplest, fastest & most cost effective way to reach out to your target audience anywhere with Dialer Nxt software. Facility of excel file integration for dialing numbers & facility to select an audio file for voice broadcasting.
import_contacts
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Texo.cc star_border star_border star_border star_border star_border

Agile Customer Interaction hub on cloud
Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey.
import_contacts
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Ameyo star_border star_border star_border star_border star_border

Call Center software
Contact center software from Ameyo helps improve first call resolution numbers and reduces agent idle time drastically thereby boosting overall productivity.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Contact Center Solution star_border star_border star_border star_border star_border

A call center software for call centers
Contact Center Software is tailored for enterprises' needs, catering maximum benets to its users. Contact center software helps users keep pace with your esteemed clients while building a long-term relationships with them. The system is developed for inbound, outbound and blended call centers.
import_contacts
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Aavaz star_border star_border star_border star_border star_border

An Inbound, Outbound& Blended Call Center Platform
Aavaz Call Center software offers an affordable inbound, outbound and blended call center platform designed to be scalable. It includes a variety of functionality tailored to the individual requirements of marketing, sales and customer support departments.
smartphone
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

CRMNEXT star_border star_border star_border star_border star_border

Digital CRM
CRMNEXT is the leading global cloud CRM solution provider. It has practice leadership across nine verticals assisting businesses from SMEs to Fortune 500 businesses in optimizing customer relationships.
smartphone
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Torqus ERP star_border star_border star_border star_border star_border

Restaurant POS|SCM|Online Ordering|Apps|CallCenter
Torqus Restaurant ERP software centralizes the management and control of all your F&B outlets from a single access point. It thus ensures standardization in terms of changes, saves you ample amount of time, as well as reduces miscommunication and confusion.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Order Simplicity Platform star_border star_border star_border star_border star_border

Manage Orders, Inventory in one turn key solution
Order Simplicity approach is to provide the expertise required to implement simple to complex order management systems. If you are processing 10 orders a day or thousands; if you have a few SKU’s or million; if you have 1 channel or more plus thousands of stores, we can get you the benefits of a scalable solution quickly and affordable.  
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)