Call Center Studio
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What is Call Center Studio?
Call Center Studio is a software that has high-tech features like IVR trees; Predictive, Progressive, or Preview dialers; also IVR dialers for campaign calls; superior reporting skills; easy-to-use agent and supervisor screens.
Call Center Studio Starting Price
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Key Features of Call Center Studio
Here are the powerful features that make Call Center Studio stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Omnichannel Support
- Interactive Voice Response (ivr)
- Automatic Call Distribution (acd)
- Call Recording
- Real Time Analytics
- CRM Integration
- Workforce Management
- Predictive Dialer
- Skill Based Routing
- Call Monitoring
- Customizable Reporting
- Voice Bot Integration
- Sms And Email Integration
- Quality Management
- Agent Scripting
- Call Whispering
- Call Barging
- Call Queuing
- Outbound Campaign Management
- Disaster Recovery
Call Center Studio Specifications
Get a closer look at the technical specifications and system requirements for Call Center Studio. Find out if it's compatible with your operating system and other software.
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Write a ReviewAlternatives of Call Center Studio
Explore alternative software options that can fulfill similar requirements as Call Center Studio. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Call Center Studio FAQs
How is Call Center Studio commonly used?
Call Center Studio is commonly used for various purposes, such as Cloud Telephony, Call Center and more.
Who are the primary competitors of Call Center Studio?
The three major competitors of Call Center Studio are Five9, Avaya and Genesys. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
