Best Call Routing Software

Best call routing software are Avaya, MyOperator, Exotel, and Badger Maps. These applications are used to read out the calls in the particular directions and ensure no caller has to deal with a wrong executive who can’t solve their problems.

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List of 20 Best Call Routing Software

Showing 1 - 20 of 22 products

Software by CallRail Inc.

CallRail call tracking software provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. Read CallRail Reviews

Software by OpenPhone Technologies Inc

OpenPhone is a fully-featured business phone software designed to serve SMEs, startups, Agencies, and Enterprises. OpenPhone provides end-to-end solutions designed for Web apps. This Business Phone System offers Call Monitoring, Mobile Access, Call Recording, Call Management, and IVR / Voice Recognition in one place. Read OpenPhone Reviews

Category Champions | 2023

Experience mobile-first cloud telephony

MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR. Read MyOperator Reviews

Most Reviewed

Category Champions | 2023

Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews

Category Champions | 2023 is a powerful call tracking software to track all phone calls from digital & advertising platform with our call tracking, recording & monitoring solutions with real-time reporting, keyword-level-tracking, dynamic number insertion. Read FreeCallTracking AI Reviews

Category Champions | 2023

Telephony Solution for Growing business

SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete contact center tracking by real-time dashboards, reports & recording. Read SparkTG Reviews

Contenders | 2023

Remote-Ready Customer Communication Solutions Over

Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews

Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place. Read Ozonetel CloudAgent Reviews

Contenders | 2023

Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity. Read Avaya Reviews

Contenders | 2023

Route Planner for field salespeople

Badger provides automatic territory management for Field Sales Reps by helping them take action on their customer data by visualizing it on a map. Reps use it to optimize schedules and routes to get more meetings and sales. Badger solves their daily problems in minutes rather than hours, and showing the best opportunities along the way. Read Badger Maps Reviews

Pay Per Call Tracking Software

Dialics is a cloud-based inbound call tracking software for professional Pay Per Call Marketers. It helps businesses to manage call attributions, recording and routing and helps measure campaigns performance and make better marketing decisions. Read Dialics Reviews

Emergents | 2023

Aircall is a best, simple and new generation cloud-based call center software. It is getting to toll-free numbers provides from your any area or country and easily craft greeting and leave of not-attendance messages. It is the ability to route calls according to CLID/ANI, DNIS, ISDN calling number.   Learn more about Aircall

Emergents | 2023

Flexible, Affordable, and Easy-to-Use Cloud Contac

AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI

Emergents | 2023

Software by

Since 2001, boberdoo has been producing the most advanced lead distribution software on the market. Now, with It automated outbound marketing system, you have all the tools you need to take your lead business to the next level. Learn more about Boberdoo

High Performer | 2023

8x8 Virtual Office is best powerful and one of the most popular Collaboration software. It has team members can be more effective at working and information and updation will be anytime. That business will be able to move faster.   Learn more about 8x8 Virtual Office

High Performer | 2023

Software by ClickPoint Software

SalesExec is the advance solution for lead management. Specially designed for the sales company and call centers. Helps to close more leads in very less time. Accurately get leads flow with quantity and quality. Also, improves the sales efficiency and make an efficient lead conversion. Learn more about SalesExec

Emergents | 2023

Software by 1Call Division of AMTELCO

On-Call Scheduling is a fully featured Medical Practice Management Software designed to serve Startups, Enterprises. On-Call Scheduling provides end-to-end solutions designed for Web App. This online Medical Practice Management system offers Drag & Drop, Facility Scheduling, Physician Scheduling, Staff Scheduling at one place. Learn more about On-Call Scheduling

Emergents | 2023

Convirza is a fully featured Call Tracking Software designed to serve Startups, SMEs. Convirza provides end-to-end solutions designed for Windows. This online Call Tracking system offers Event Triggered Recording, Caller Identification, Keyword Tracking, Call Recording, File Transfer at one place. Learn more about Convirza

Emergents | 2023

Software by CallFire Inc.

CallFire is an efficient calling and texting software that helps you reach more clients so as to increase sales. This award-winning software is a market leader in its domain.  It is trusted by businesses across industries for minimizing customer attrition. Learn more about CallFire

Emergents | 2023

DYL is the powerful solution for Contact management. By helping this solution, you can track easily and quickly all the customer information in a single dashboard. There is also the facility to generate lead to sales and follow-up for every communication. Learn more about DYL

Compare Pricing Plans of Top Call Routing Software Providers

Name Ratings & Reviews Starting Price Free Trial?
MyOperator 4.4(37 Reviews) $34.71 Per Month Yes Learn More
Bitrix24 4.4(25 Reviews) Available on Request Yes Learn More
FreeCallTracking AI 5.0(11 Reviews) $0 Single User/Month Yes Learn More
SparkTG 4.6(10 Reviews) $13.89 User/Month Yes Learn More
OpenPhone 4.3(6 Reviews) $10 User/Month Yes Learn More

FAQs of Call Routing Software

Call Routing Software is a special type of application which is employed at the front desk management, ensuring it can understand what the caller options are and reroute the call accordingly to the main executive who will be able to handle the issue. Also, if any network line is busy and completely loaded, the call will be redirected back to another executive operating within the same network but having less traffic.

Last Updated: August 23, 2023