Overall CallHippo Reviews

Here's an unbiased review of CallHippo. Discover how CallHippo users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.8/5

Based on 72 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 93.6%

Likelihood to recommend

Out of 100%

CallHippo Pros and Cons Based on Customer Reviews

"The pricing is considered fair, especially given the advanced features offered."

"The range of features, like call forwarding and voicemail-to-email, boosts productivity."

"CallHippo offers seamless integration with various business tools and CRM systems."

"The intuitive user interface makes it easy for teams to set up and manage calls."

"Occasional tool fluctuations have been noted, suggesting room for improvement in stability."

"The absence of significant drawbacks is noted by some, but others mention minor issues."

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Showing 20 out of 72 Reviews

Hear directly from customers who have used CallHippo. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Shivam T.

Sr. QA Engineer

4.0

Jan 13, 2025

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

Reliable and Feature-Rich VOIP Software Review

The call quality is consistently clear with minimal lag, even during high-volume periods. The user interface is intuitive, making it easy for our team to set up and manage calls. We also appreciate the range of features, such as call forwarding and voicemail-to-email, which have greatly improved our productivity. Customer support is responsive and helpful, ensuring any issues are quickly resolved. Overall, it’s a reliable and cost-effective solution for business communication.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CallHippo IOS App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

The ability to quickly integrate with other tools (like CRM software) and easily manage international calls stood out.

What do you dislike about CallHippo?

Video conferencing and calling have become essential for remote teams. While CallHippo supports voice calls, adding integrated video calling functionality would make it a more versatile communication tool.

What features is CallHippo currently missing?

While CallHippo focuses on voice communication, integrating multiple channels (like chat, email, and social media) into one unified inbox could help businesses manage all customer interactions from one platform, providing an omnichannel experience

Parag

Sr. Sales Ops Executive

5.0

Oct 07, 2024

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

Great Product - A must use product for Businesses

CallHippo is great software in terms of call quality and the features that it offers. It offers different plans, which are best as anyone can select according to their needs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

It is a great product offering various services for a business. It offers plans based on the requirements of the organization.

What do you dislike about CallHippo?

It is a great product offering various services for a business. It offers plans based on the requirements of the organization.

What features is CallHippo currently missing?

Nothing as of now.

What other products like CallHippo have you used or evaluated?

Keyur K.

Sr. Engineering Manager

5.0

May 27, 2024

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

Sharp Call Quality, Blunt Customer Support: A CallHippo Review

CallHippo provides excellent call quality and a good range of features, making it a solid choice for businesses that prioritize clear communication. However, the long hold times for customer support can be a major drawback. If you're looking for a telecalling service with exceptional customer service, you might want to explore other options. However, if crystal-clear calling is your top priority, CallHippo is definitely worth considering.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Exceptional Call Clarity: The sound quality on US Tele calls is truly top-notch. Voices come through crisp and clear, even on international calls. This makes a huge difference in important business conversations.

What do you dislike about CallHippo?

Long Hold Times: Reaching US Tele customer support can be an exercise in patience. Prepare to spend a significant amount of time on hold before speaking with a representative.

What features is CallHippo currently missing?

Limited Online Support: While US Tele offers a decent knowledge base online, their options for live chat or email support seem lacking. This can be frustrating if you need immediate assistance.

Vishal P.

Lead Qualificaton Executive

5.0

Dec 06, 2023

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Ease to access and call quality is awesome

CallHippo provides excellent connectivity and voice quality during calls. I have experience with 3CX, but working with CallHippo gives me a better experience.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

CallHippo is very user-friendly and provides very good quality connectivity.

What do you dislike about CallHippo?

CallHippo is very user-friendly and provides high-quality connectivity.

What features is CallHippo currently missing?

I have not found any features that hamper my work.

Sanjog D.

Inside Sales Specialist

5.0

Aug 07, 2023

Used the software for : Free trial (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Communication Made Easy with CallHippo

CallHippo has been an absolute game-changer, providing exceptional service and advanced features. The platform's user-friendly interface made the process smooth, even for someone without technical expertise.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo IOS App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

CallHippo seamlessly integrates with various business tools and CRM systems.

What do you dislike about CallHippo?

To be honest, my experience with CallHippo has been mostly positive, and we havent encountered any significant drawbacks.

What features is CallHippo currently missing?

Everything which I required is covered :)

Tony S.

student

4.0

Jul 17, 2023

Used the software for : 6-12 months (Weekly)

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Value for money can be more optimized for phone

Customers highly value the call forwarding feature as it ensures they never miss important calls, even when they are away from their desks.

Feature 2

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

To get the most accurate and up-to-date information about any changes to the user interface, I recommend visiting their official website or contacting their customer support. They will be able to provide you with the latest information on any updates or improvements to their user interface.

What do you dislike about CallHippo?

Call forwarding system, forwarding based on your preferences. You can forward calls to your mobile phone, landline, or even another team members phone. This ensures that calls are seamlessly redirected to the appropriate person or device.

What features is CallHippo currently missing?

no optimized

What other products like CallHippo have you used or evaluated?

grasshoper

Jaydeep S.

Android Developer

5.0

Jun 05, 2023

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good for calling in bussiness

It is helpful for running a smooth business and excellent for customer handling. I use it regularly for calling purposes, and afterward, I utilize the after-call work functionality for reminders and notes. Overall, it is good software for business.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

After that, I use the after-call work functionality also for reminders and notes, etc.

What do you dislike about CallHippo?

After that, I use the after-call work functionality for reminders, notes, etc.

What features is CallHippo currently missing?

not yet

What other products like CallHippo have you used or evaluated?

use regular calling apps like skype and google meet

Sania S.

Lead Qualification executive

5.0

May 02, 2023

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It is easy to use

It helped me work smoothly, manage my daily tasks, and balance them nicely. Overall, I can say it is a great software for me.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

CallHippo is amazing software, and the impact of it is helping me in my daily work.

What do you dislike about CallHippo?

There are no cons I am facing from CallHippo, so nothing as such till now.

What other products like CallHippo have you used or evaluated?

NA

Vishal G.

Assistant management

5.0

Apr 17, 2023

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best cloud telephony

Impressed with the recording quality, and access/navigation is comparatively easy. It's easy to dial numbers along with the different country codes. The price point is also fair considering the features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

I will consider call recording quality, and the price point is also impressive so far.

What do you dislike about CallHippo?

Once in a blue moon, I have seen the tool fluctuating, and that can be improved in my opinion.

What features is CallHippo currently missing?

Not sure

What other products like CallHippo have you used or evaluated?

Knowlarity

Priyanka D.

sr.sdr

4.0

Apr 11, 2023

Used the software for : Free trial (Weekly)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

overall experience with this app was good.

SoftwareSuggest helps businesses find the right software and is very useful for professionals. Those who intend to use new software can learn about it through the feedback and reviews of users who have used it. This is especially helpful for those who are new to the software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

SoftwareSuggest helps businesses find the right software, and it is very useful for professionals as well. Those who intend to use new software can learn about it through the feedback and reviews of users who have used it. This is especially helpful for those who are new to software.

What do you dislike about CallHippo?

Improving SecurityAudit logs can easily monitor data and systems for any possible security breaches and vulnerabilities. They can also help you dig deep and identify cases of internal data misuse. Moreover, they can be used to certify document protocols and check if they are being complied with to track fraudulent activity.Proving ComplianceAudit logs can protect businesses from penalties and fines. They can also be used to adhere to regulations like HIPAA and PCI DSS. They are a must-have for businesses that need to prove their compliance with the law.Gaining InsightAdministrators and network engineers use these log audits to boost performance, keep the system stable, and increase accountability. Log files provide complete historical visibility into the activities, ensuring no changes go overlooked. Audit logs also provide information about how often someone accesses a document or file. You can also use log audits to learn about user activity, which can then be used to boost security, efficiency, and performance.

What features is CallHippo currently missing?

Improving Security Audit logs can easily monitor data and systems for any possible security breaches and vulnerabilities. It can also help you dig deep and identify cases of internal data misuse. Moreover, they can also be used to certify document protocols and check if they are being complied with to track fraudulent activity. 2. Proving Compliance Audit logs can protect businesses from penalties and fines. They can also be used to adhere to regulations like HIPAA and PCI DSS. It is a must-have for businesses that need to prove their compliance with the law. 3. Gaining Insight Administrators and network engineers use these log audits to boost performance, keep the system stable, and increase accountability. Log files provide complete historical visibility into the activities. Thus, making sure no changes go overlooked. Audit logs also provide information about how often someone accesses a document or file. You can also use log audit to learn about user activity, which can then be used to boost security, efficiency, and performance.

What other products like CallHippo have you used or evaluated?

Call hippo - Vast calling reach, Nice customer support.// exotel -any user can handle another user calling very smoothly. The company promised us a working virtual number for a specific country and did not deliver and asked for random documents they did not ask for before. When assessing the two solutions, reviewers found Exotel easier to use, set up, and administer. Reviewers also preferred doing business with Exotel overall. Reviewers felt that Exotel meets the needs of their business better than CallHippo. When comparing quality of ongoing product support, reviewers felt that CallHippo is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Exotel over CallHippo.

Bhavin N.

Lead Qualification

5.0

Feb 06, 2023

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

CallHippo

Very easy to use, very simple, and helpful for other features which are easily understood. I recommend it to others as well. One of the best software I have found so far.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Calling features and special numbers also make it easy to get the recordings for the same.

What do you dislike about CallHippo?

The features are so nice, but yes, sometimes it feels like there is a network issue while connecting to the USA.

What features is CallHippo currently missing?

No

What other products like CallHippo have you used or evaluated?

Not Yet

Pranshu S.

AM- Support CH

5.0

Jan 12, 2023

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It's been a great experience after knowing all the features of Callhippo Application.

CallHippo is a cloud-based business telephony solution that can be set up in less than 3 minutes. It helps grow your business and has numerous useful features. The main components are a power dialer, voice broadcasting, etc.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Most impactful features are Power Dialer, Voice Broadcasting, call tracking, Call Scribe, etc.

What do you dislike about CallHippo?

Would suggest providing a multilingual option in the call scribe feature; currently, it is available only in English.

Lavkush s.

MERN Stack

5.0

Oct 25, 2022

Used the software for : Free trial (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) service provider. CallHippo allows startups and businesses to buy instant local support numbers from over 50 countries worldwide. With our easy-to-use interface and robust backend architecture, any company can set up its call center in less than 3 minutes. CallHippo integrates cloud computing into the world of telephony. Our platform enables the deployment of a flexible telephony network.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo IOS App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Callhippo team to help improve our knowledge.

What do you dislike about CallHippo?

No.

What features is CallHippo currently missing?

no

What other products like CallHippo have you used or evaluated?

Improve client business

How CallHippo is better/different from its competitors?

Callhippo provides the best services at and minimal cost

Parthiba k.

Manager

5.0

Oct 16, 2022

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Very good VoIP Solution

I have suggested a CallHippo VoIP solution for one of my clients. He's pleased with the solution and appreciates the excellent customer service and value for money.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CallHippo IOS App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

All good.

What do you dislike about CallHippo?

The text "Nothing" does not contain any grammatical errors.

What features is CallHippo currently missing?

. cant make calls if i include the 0 in prefix in a number. need to improve

How CallHippo is better/different from its competitors?

Callhippo better than Skype

Dimple R.

Senior Talent Acquisition Executive

4.0

Aug 19, 2022

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It has been a good experience so far.

It is easy to make calls and keep a record of them. CallHippo has made it simple to review calls and take notes whenever needed. As a result, it is one of the best applications for day-to-day work.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CallHippo IOS App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

It is easy to use and manage your records.

What do you dislike about CallHippo?

None, as of now.

What features is CallHippo currently missing?

No

Bhautik P.

intern

5.0

Aug 18, 2022

Used the software for : Free trial (Monthly)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

No

This app is perfect for internet calling. Moreover, it is used in over 50 countries, a significant achievement for the CallHippo product. I am delighted with CallHippo's service.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

All services are good.

What do you dislike about CallHippo?

No.

What features is CallHippo currently missing?

No

What other products like CallHippo have you used or evaluated?

No

How CallHippo is better/different from its competitors?

Easy to use.

Asif K.

Sr. SEO Executive

5.0

Aug 16, 2022

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing Private Calling Number Apps

No. 1 high-quality voice calling app for business owners and personal users. I have been using the app for a long time and haven't found any drawbacks. I'm pleased.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Very cost-efficient and amazing voice-calling quality feature

What do you dislike about CallHippo?

No.

What features is CallHippo currently missing?

No

What other products like CallHippo have you used or evaluated?

2nd Number is also amazing

How CallHippo is better/different from its competitors?

Its low-cost plans.

Houdaa

5.0

Mar 28, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Callhippo

An ordinary and fabulous application that could really help. I used it already, and it is just amazing! Download it, all of you, and try it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Ordinary application.

What do you dislike about CallHippo?

Useful.

Do you think CallHippo delivers value for the money spent?

Not Sure

Are you satisfied with CallHippo features?

Yes

Did implimentation of CallHippo was easy?

Yes

What other products like CallHippo have you used or evaluated?

.

How CallHippo is better/different from its competitors?

.

Arlie C.

5.0

Aug 26, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Increase Presence

CallHippo is incredible, providing services that greatly helped expand and make customers feel regionally located, indirectly creating many opportunities! Thank you, CallHippo.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Jake B.

5.0

Aug 12, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Phone System

Great plans, easy to use, and as convenient as possible. It sets up everything in moments and is ready to integrate with any existing software you own.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CallHippo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallHippo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallHippo?

Sure, please provide the text you would like me to review.

What do you dislike about CallHippo?

The text "Nothing ????" does not contain any grammatical errors.

Do you think CallHippo delivers value for the money spent?

Yes

Are you satisfied with CallHippo features?

Yes

Did implimentation of CallHippo was easy?

Yes

What features is CallHippo currently missing?

No missing feature

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