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What is CallRail?

CallRail call tracking software provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring.

Pricing

CallRail Starting Price

$ 45/Per Month

Awards
CallRail Award

Our Awards and Recognition

More Awards
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Key Features of CallRail

Here are the powerful features that make CallRail stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Archiving
  • Call Recording
  • Call Routing
  • Caller ID
  • Conversion Tracking
  • Event Triggered Actions
  • File Transfer
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Segmentation
  • On-Demand Recording
  • Archiving
  • Call Recording
  • Call Routing
  • File Transfer
  • IVR / Voice Recognition
  • On-Demand Recording
  • Call Recording
  • Call Routing
  • Caller ID
  • IVR / Voice Recognition
  • Voicemail Transcription
  • Archiving
  • Call Recording
  • Call Routing
  • IVR / Voice Recognition

CallRail Screenshots

CallRail Pricing

Here are the pricing plans for CallRail. Choose the plan that best fits your requirements and budget. Get Detailed CallRail pricing as per your requirements.

Call Tracking
$ 45
Per Month
  • 5 local numbers
  • 250 local minutes
  • Call & text tracking and attribution
  • Call recording and routing
Call Tracking + Conversation Intelligence
$ 95
Per Month
  • Everything in Call Tracking, plus:
  • Call transcripts
  • Keyword analysis
Call Tracking + Form Tracking
$ 95
Per Month
  • Everything in Call Tracking, plus:
  • Form tracking
  • Custom form builder
Call Tracking Complete
$ 145
Per Month
  • Everything in Call Tracking, plus:
  • Call transcripts
  • Keyword analysis
  • Form tracking
  • Custom form builder

The pricing information for CallRail is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 19th May 2024.

Free Trial is available

CallRail Specifications

Get a closer look at the technical specifications and system requirements for CallRail. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Integrations :
  • Google Ads
  • Salesforce
  • Wordpress
  • Hubspot
  • Google Analytics
  • Google Looker Studio
  • Google My Business
  • Webhooks
  • Facebook
  • Microsoft Ads
Company Details :
Company Name : CallRail Inc.
Headquarter : Atlanta
Website : Visit Website
Full Address : 100 Peachtree St. NW Suite #2700 Atlanta, GA 30303
CallRail Inc. logo
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CallRail Description

Here's the comprehensive description of CallRail. Gain a brief understanding of its unique features and exceptional benefits.

CallRail makes it simple for companies of all sizes to turn leads into paying customers. With more than 200,000 clients globally and easy connectivity with leading marketing and sales tools, the business communication and marketing analytics solutions provide instant insights, enabling users to market with assurance.

CallRail has expanded its highly regarded platform, which was first recognized for providing the best inbound call monitoring software to include business communication tools, form tracking, and conversational intelligence. CallRail interfaces effortlessly with popular marketing and sales platforms like HubSpot, Facebook, Salesforce, Google Ads, and Analytics while also matching with present workflows.

Additionally, the Partner Program offers a range of opportunities for agency cooperation, affiliation, and technology alliances, allowing companies to profit from, grow with, and prosper alongside CallRail. The platform makes it easier for partners to offer a wider range of services, draw in customers with higher lifetime values, and take part in revenue-sharing programs for referral sales.

CallRail provides a whole suite of solutions that are specifically designed for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anybody who depends on high-quality inbound calls for business expansion.

 

CallRail Resources

Overall CallRail Reviews

Thinking about using CallRail? Check out verified user reviews & ratings based on CallRail's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 2 Reviews

Write a Review Or
Ask a question
Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

CallRail Pros and Cons

"With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from."

"UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports."

"Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive."

"I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while."

SoftwareSuggest reviews are authentic and verified. Here's how.

2 CallRail Reviews

Hear directly from customers who have used CallRail. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

nadeemI.

Freelancer

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

4.0

Apr 04, 2023

Verified via Business email

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

My personal review on CallRail.

It is phenomenal for catching calls connected with a particular mission to assess its viability and the nature of leads it sends, and the tracking system is good.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

CallRail Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallRail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallRail?

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

What do you dislike about CallRail?

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

What features is CallRail currently missing?

Drag & Drop Fractures

What other products like CallRail have you used or evaluated?

No

JorgeP.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 20, 2021

Verified via Business email

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Agency Calltracking Solution

CallRail is our call tracking software solution for our PPC department, we work with 500+ clients and manage their phone leads for them. This tool allows us to set up, optimize and monitor our client's PPC phone leads in a very efficient and intelligent way which is translated into one more added value for our clients.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

CallRail Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallRail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CallRail?

UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports.

What do you dislike about CallRail?

I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while.

Do you think CallRail delivers value for the money spent?

Yes

Are you satisfied with CallRail features?

Yes

Did implimentation of CallRail was easy?

Yes

What features is CallRail currently missing?

Search term tracking

What other products like CallRail have you used or evaluated?

Calltracking Metrics, Dialogtech

How CallRail is better/different from its competitors?

Better UI. Scalability is a strong point and it is more cost effective.

Alternatives of CallRail

Explore alternative software options that can fulfill similar requirements as CallRail. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

CallRail FAQs

How much does CallRail cost?

The starting price of CallRail is ₹ 3240/Per Month. It has different pricing plans:

  1. Call Tracking : ₹ 3240/Per Month
  2. Call Tracking + Conversation Intelligence : ₹ 6840/Per Month
  3. Call Tracking + Form Tracking : ₹ 6840/Per Month
  4. Call Tracking Complete : ₹ 10440/Per Month

CallRail also provides a free trial to users.

What apps do CallRail integrate with?

CallRail integrates with various apps:

  • Google Ads
  • Salesforce
  • Wordpress
  • Hubspot
  • Google Analytics
  • Google Looker Studio
  • Google My Business
  • Webhooks
  • Facebook
  • Microsoft Ads

What are the top 5 features for CallRail?

The top 5 features for CallRail are:

  • Call Routing
  • Call Recording
  • Caller ID
  • IVR / Voice Recognition
  • Lead Capture