What is CallRail?
CallRail call tracking software provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring.
CallRail Starting Price
CallRail Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
CallRail Screenshots
Key Features of CallRail
- Call Routing
- Call Recording
- Caller ID
- IVR / Voice Recognition
- Lead Capture
- Lead Distribution
- Lead Segmentation
- File Transfer
- On-Demand Recording
- Event Triggered Actions
- Keyword Tracking
- Conversion Tracking
- Archiving
CallRail Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly
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Api
-
Customization
-
Mobile Support
Desktop Platforms
-
Web App
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Windows
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Mac
Mobile Platforms
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Android
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iOS
Language Support
- English
CallRail Categories on SoftwareSuggest
Company Details
CallRail Inc.
100 Peachtree Street NW, Suite 2700 Atlanta, GA 30303 USA
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Overall Reviews
CallRail Pros and Cons
Pros
"With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from."
"UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports."
Cons
"Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive."
"I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while."
CallRail Reviews (2)
nadeem I.
Freelancer
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
My personal review on CallRail.
It is phenomenal for catching calls connected with a particular mission to assess its viability and the nature of leads it sends, and the tracking system is good.
CallRail Mobile App Experience
CallRail After Sales Service Rating
What do you like best about CallRail?
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
What do you dislike about CallRail?
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
What features is CallRail currently missing?
Drag & Drop Fractures
What other products like CallRail have you used or evaluated?
No
Jorge P.
Used the software for : 2+ years
Company Size :51-200 employee
Agency Calltracking Solution
CallRail is our call tracking software solution for our PPC department, we work with 500+ clients and manage their phone leads for them. This tool allows us to set up, optimize and monitor our client's PPC phone leads in a very efficient and intelligent way which is translated into one more added value for our clients.
CallRail Mobile App Experience
CallRail After Sales Service Rating
What do you like best about CallRail?
UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports.
What do you dislike about CallRail?
I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while.
Do you think CallRail delivers value for the money spent?
Yes
Are you satisfied with CallRail features?
Yes
Did implimentation of CallRail was easy?
Yes
What features is CallRail currently missing?
Search term tracking
What other products like CallRail have you used or evaluated?
Calltracking Metrics, Dialogtech
How CallRail is better/different from its competitors?
Better UI. Scalability is a strong point and it is more cost effective.
CallRail FAQs
What are the top 5 features for CallRail?
The top 5 features for CallRail are:
- Call Routing
- Call Recording
- Caller ID
- IVR / Voice Recognition
- Lead Capture
