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CallTools

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What is CallTools?

Often referred to as control and auto dialers a predictive dialer uses an algorithm so will make a team more effective by enabling them to give extra customers or prospects in a small period of time.

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Key Features of CallTools

Here are the powerful features that make CallTools stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Predictive Dialer Software Telemarketing Software Call Center Software Outbound Call Center Software

Insurance Tracking
Skills & Competencies
Task Management
Work Hour Tracking
AI / Machine Learning
Analytics
Auto Dialer
Auto-Dialing
By-Extension Reporting
Call Center Management
Call Duration
Call List Management
Call Logging
Call Management
Call Monitoring
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Transfer
Call Volume
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Channel Management
Construction Risk Management
Contact Management
Contractor Management
CRM
Customer DataBase
Customer Engagement
Dashboard
Data Management
FCC Compliance
FTC Compliance
Inbound Call Center
Inbound Reporting
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Outbound Call Center
Outbound Reporting
Performance Management
Performance Metrics
Power Dialer
Predictive Dialer
Prequalification
Preview Dialer
Progressive Dialer
Surveys
Telemarketing Management
Unattended Call Management
Voice & Data Integration
VoIP
Who Answered Log

Quotes
Assign tasks
Auto Dialer
Budget Management
Call Logging
Call Logs
Call Monitoring
Call Queuing
Call recording
Call Routing
Call Scripting
Call Transfer
Campaign Management
Cloud Access
Compliance management
Contact History
CRM
CRM integration
Data Import & Export
Document Management
Email Marketing
Employee Engagement
Historical Reporting
HR Management Services
Inbound Call Center
Internal Call Transfer
Invoicing
IVR / Voice Recognition
Lead Distribution
Mobile Access
One Click Contacting
Outbound Call Center
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Quality Management
Real-time Scheduling
Real-time Workflow
Receive realtime notifications
Remote Access
Reporting/Analytics
Resource Allocation
Voicemail
Web Callback
Workforce Management

Action Management
Activity Tracking
Agency Management
Alerts / Escalation
Analytics
Application Integration
Applications Management
Appointment Management
Archiving
Assessments
Audio / Video Conferencing
Audit Management
Auto Dealer
Auto Dialer
Auto-Dialing
Automated Notices
Automatic Call Distribution
Automatic Call Distribution (ACD)
Automotive CRM
Badge Management
Billing for Data
Billing for Voice
Blended Call Center
Budgeting & Forecasting
Bulk SMS
Call Center
Call Center Infrastructure (CCI)
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Results
Call Routing
Call Scripting
Call Sharing
Call Transfer
Callback Scheduling
Caller Identification
Campaign Management
Campaign Specific Caller ID
Chargeback Tracking
Chat / Messaging
Client Management
Cloud Communication Platform
Code-free Development
Collaboration
Collaboration Tools
Communication Management
Competitor Analysis
Complaint Management
Compliance Management
Computer Telephony
Conferencing
Contact Center as a Service (CCaaS)
Contact Center Quality Assurance
Contact Management
Content Management
Contest Management
Contextual Guidance
Contract Negotiation
Contractor Management
Conversion Tracking
Correlation Analysis
CRM
CRM integration
Cultural Alignment
Custom Survey URLs
Customer Communications Management
Customer Engagement
Customer Experience
Customer Segmentation
Customer Service
Dashboard
Data Analysis
Data Analysis Tools
Data Management
Digital Transformation
Distributed Call Recording
Document Management
eCards
Email Management
Email Marketing
Employee Alignment
Employee Awards
Employee Directory
Employee Guides
Employee Lifecycle Management
Encryption
Escalation Management
Event Triggered Recording
Fax Management
FCC Compliance
Feedback Management
File Transfer
Fixed Line Compatibility
For Call Centers
For Developers
For Education
For Onboarding
For Sales
FTC Compliance
Goal Management
Goal Setting / Tracking
Goals
Goals / Quota Management
Health & Wellness Programs
In-House Collections
Inbound Call Center
Inbound Reporting
Instant Retrieval
Interactive Voice Response
Internal Cost Allocation
IVR
IVR / Voice Recognition
Key Performance Indicators
Keyword Tracking
Knowledge Base
Knowledge Management
Labor Projection
Lead Capture
Lead Distribution
Lead Management
Lead Nurturing
Lead Scoring
Lead Segmentation
Leaderboards / Activity Tracking
Live Chat
Live chat system
Manager-to-Peer Recognition
Manual Dialer
Meeting Management
Mobile Access
Mobile Line Compatibility
Mobile Survey
Multi-Campaign
Multi-Channel Collection
Multiple Scripts
Nominations
Offline Response Collection
Omni-Channel
On-Demand Recording
Onboarding
Opportunity Management
Outbound Call Center
Outbound Reporting
Payment Plans
Peer-to-Peer Recognition
Performance Appraisal
Performance Management
Performance Metrics
Phone Key Input
Pipeline Management
Power Dialer
Predictive Dialer
Premise-Based Call Center
Preview Dialer
Progressive Dialer
Prospecting Tools
Quality Management
Question Branching
Question Library
Queue Management
Queue Manager
Real Time Monitoring
Real Time Reporting
Real-time Chat
Recording Bookmarking
Recruiting Management
Reporting/Analytics
Rewards Catalog
Rewards Management
Rewards Points
Rewards Program
Ring Groups
Sales Trend Analysis
Scheduled Recording
Scheduling
Screen Activity Recording
Self Service Portal
Sentiment Analysis
SIP Trunking
Site Intercept Survey
Skills Tracking
Skip Logic
Social Media Integration
Social Recognition
Source Tracking
Speech Recognition
Statistical Analysis
Supports Audio / Images / Video
Survey Management
Surveys
Surveys & Feedback
Telemarketing Management
Telephony
Text Analysis
Text to Speech
Time & Attendance
Training Management
Transaction management
Trend / Problem Indicators
Trend Analysis
Unified Communications
Usage Reporting
Variable Workforce
Video Call Recording
Virtual Assistant
Virtual Call Center
Virtual Extensions
Virtual Phone Number
Voice & Data Integration
Voice Customization
Voice Mail
Voice Quality Enhancement
VoIP
Workflow Management
Workforce Management
Workforce Optimization (WFO)

Agent performance tracking
Automatic Dialing
Call analytics
Call Back
Call Barging
Call Callbacks
Call Campaign Management
Call conferencing
Call Disposition
Call Escalation
Call forwarding
Call Hold and Park
Call Metrics and Reporting
Call Monitoring
Call Quality Monitoring
Call Queuing
Call Recording
Call Recording Encryption
Call Recording Storage and Retrieval
Call Routing
Call Scheduler
Call Scripting
Call Transfer
Call whispering
CRM integration
Do Not Call (DNC) List Management
Power Dialing
Predictive Dialing
Preview Dialing
Real-Time Dashboard
Voicemail Drop

CallTools Specifications

Get a closer look at the technical specifications and system requirements for CallTools. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

Mobile Support

Language Support :

English

Available Support :

CallTools Categories on SoftwareSuggest :

Telemarketing Software Call Center Software Outbound Call Center Software Inbound Call Center Software

Company Details :

Company Name : CallTools Inc

Website : Visit Website

CallTools Comparisons

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Alternatives of CallTools

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CallTools FAQs

What are the top 5 features for CallTools?

The top 5 features for CallTools are:

Performance Management
Contact Management
Customer DataBase
Call Management
Performance Metrics

What type of customer support is available from CallTools?

The available support which CallTools provides is:

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CallTools

What is CallTools?

CallTools Screenshots

Key Features of CallTools

CallTools Specifications

CallTools Comparisons

CallTools Videos

CallTools Reviews (0)

Alternatives of CallTools

CallTools FAQs

What are the top 5 features for CallTools?

What type of customer support is available from CallTools?

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