What is Capillary Loyalty +?

Capillary Loyalty+ omnichannel platform helps brands to increase Customer Lifetime Value & repeat sales through personalized rewards. Reward and Retain Your Best Customers.

Capillary Loyalty + Starting Price

Capillary Loyalty + Awards

leader matrix card

Get an Overview for the Leaders Matrix at glance

Capillary Loyalty + Award

Our Awards and Recognition

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Capillary Loyalty + Screenshots

Capillary Loyalty + Screenshot1

Key Features of Capillary Loyalty +

  • CRM
  • Customer Management
  • Survey Management
  • Referral Management
  • Catalog Management
  • Lead Management
  • Membership Management
  • Data Security
  • User Management
  • Loyalty Management
  • Social Marketing
  • Performance Metrics
  • Referral Tracking
  • Feedback Management
  • Goal Setting / Tracking
  • Dashboard
  • Lead Capture
  • Affiliate Management
  • Campaign Management
  • Lead Nurturing
  • Promotions Management
  • Channel Analytics
  • Incentive Management
  • Gift Card Management
  • Contact Database
  • Multi-Campaign
  • Rewards Program
  • Transaction management
  • Customer Activity Tracking
  • Discount Management
  • Loyalty Card System
  • Member Portal
  • No-Card Loyalty System
  • Rewards Management
  • Customer Advocacy Manager
  • Customer Segmentation
  • Department management
  • Gamification
  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Collection
  • Multi-Store Management
  • Contest Management
  • Social media management
  • Email Marketing
  • Fraud detection
  • Customer Lifecycle Management
  • Health Score
  • Usage Tracking / Analytics
  • Multi-Channel Collection
  • Trend Analysis
  • Reporting/Analytics
  • Loyalty Program
  • Segmentation
  • Rewards Points
  • Contextual Targeting
  • Engagement Monitoring
  • Analytics/ROI Tracking
  • Contact Import/Export
  • Contact Discovery
  • Customer Advocacy
  • Social Engagement
  • Social Promotions
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Capillary Loyalty + Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Capillary Loyalty + Categories on SoftwareSuggest

Company Details

Company Name :

Capillary Technologies

Headquarter :

Singapore

Website :

Visit Website

Full Address :

#43-02, OCBC Center, 65, Chulia Street, Singapore - 049513

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Starting at $ 694.44

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Capillary Loyalty + Description

Capillary Loyalty+ platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.

Capillary Loyalty + Videos

Integrations

Ginesys, RetailPro, Microsoft Dynamics, FedEx, DHL, Delhivery, Aramex, CC Avenue, Amex, PayPal, Visa, PayTM, ERP, Google Analytics, Zendesk, Optimizel

Overall Reviews

4.6/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.2

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

Capillary Loyalty + Pros and Cons

Pros

"Fastest working"

"Handy tool easy to setup great functionality"

"If you want to be in the good list of customers you should definelty opt for this software."

Cons

"Quick performance needs to be improved"

Capillary Loyalty + Reviews (5)

Shuchi m.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 18, 2020

Fastest working

It is very helpful for working I love it .This software helps in operating function of working properly

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Capillary Loyalty + Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Capillary Loyalty + After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Capillary Loyalty +?

Fastest working

What do you dislike about Capillary Loyalty +?

Quick performance needs to be improved

Do you think Capillary Loyalty + delivers value for the money spent?

Yes

Are you satisfied with Capillary Loyalty + features?

Yes

Did implimentation of Capillary Loyalty + was easy?

Not Sure

What features is Capillary Loyalty + currently missing?

Not yet found

Unmesh

Used the software for : 6-12 months

Company Size :501-1000 employees

5.0

Jan 17, 2018

Best engagement tool ever

The capability to customize Capillary is probably the thing I like the best. We are able to provide Technical Support to our customers, we rare ability to create a database of Knowledge article creation and display on the external website, reporting analysis and live chat with clients. Gathering customer satisfaction feedback in numbers and qualitative. Capillary has increased job satisfaction and reduced stress for the primary coordinator and has improved the consistency of responses and speed from customers for our loyalty programmes and quizzes. Before Capillary, I'd say maybe 50% of our customers were loyal to our brand now with Capillary we can create better loyalty programmes increasing our customer loyalty to 90%.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Capillary Loyalty +?

Handy tool easy to setup great functionality

Flexner

Used the software for : More than 1 year

Company Size :501-1000 employees

4.0

Jan 10, 2018

It has helped us boost our brand value

It is the best software for providing our customers omnichannel experience. This makes shopping easy for them putting us in the win-win situation. It has helped us boost sale and loyalty, thus improving overall marketing and sales performance.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Capillary Loyalty +?

If you want to be in the good list of customers you should definelty opt for this software.

Jaysukh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 11, 2017

Capillary is among the top rated customer Loyalty Management Software today.

Capillary is among the top rated customer Loyalty Management Software today. It is extremely easy to use and no extra hardware is required for the initial setup. Capillary offers multiple functionality in terms of sales, integration with the web, monitoring and employee check in. This software is a must have for startups and growing businesses. Their customer service is really good. The representatives make sure that the users are clear about every aspect of the software. The online tutorials offered by them walk the users through the software very well. Capillary has been offering us with its amazing customer loyalty program. Ever since its deployment, my team has found it easy to manage different items, categories and payments . Its UI is very friendly, easy to use, relevant and accessible. It offers the complete feature and consumes low amount of memory. The software's back office has many options right from adding employees to checking reports. Amazing software and functionality. Definitely worth a buy!  

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

prateek

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

FINDING YOUR NEXT OPPURTUNITY

The Most liked thing is that it enables us to manage our loyality program by increasing through an easy and fast sign up process . set business rules for a multilayered omni channel program ensuring continuing shopping experiences to our customers Go green with a mobile program and comprehensive loyality reporting are the most liked , But rules of engagement are some what disliked ,

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Capillary Loyalty + FAQs

What apps do Capillary Loyalty + integrate with?

Capillary Loyalty + integrates with various apps:

  • Ginesys
  • RetailPro
  • Microsoft Dynamics
  • FedEx
  • DHL
  • Delhivery
  • Aramex
  • CC Avenue
  • Amex
  • PayPal
  • Visa
  • PayTM
  • ERP
  • Google Analytics
  • Zendesk
  • Optimizel

What are the top 5 features for Capillary Loyalty +?

The top 5 features for Capillary Loyalty + are:

  • CRM
  • Customer Management
  • Survey Management
  • Referral Management
  • Catalog Management
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