Casengo Alternatives & Competitors

Salesforce is user-friendly while being powerful. I primarily use it for analytics, and I must say there is nothing that can beat Salesforce. All sorts of reports can be automated and generated at regular intervals if required. Read Salesforce Reviews

It is a simple and easy-to-use CRM with all the features of sales and marketing. Apart from sales and marketing, it offers a help desk and live chat that can be used to manage customer service. Read EngageBay Reviews

It has a wonderful UI and very cool features to manage and track issues and stories. You can generate Jira in-built reports or custom reports. You can generate reports directly from Jira to Google Drive. You can create Jira workflows yourself and add custom fields in Jira. Read Jira Software Reviews

Zoho Desk is best suited for customer support, providing a comprehensive set of tools to manage customer interactions. It has a great user interface, which sets it apart from competitors. Read Zoho Desk Reviews

With LiveAgent, the company gained improved control over customer support. It allows the company to maintain an organized inbox and manage quick responses. Read LiveAgent Reviews

Most of our email campaigns were a shot in the dark since we did not have an effective tracking system. BIGContacts has helped us overcome this challenge by providing complete visibility into the performance of our emails. In addition, centralized access to customer information m... Read BIGContacts Reviews

Wonderful experience. I could also embed tooltips and popups to explain jargon, which I liked the most. Read ProProfs Knowledge Base Reviews

ProProfs Help Desk has successfully placed customer service at the heart of our business. The tool has enabled our global team to deliver high-quality service worldwide. As a result, customers can receive timely support without initiating multiple contacts. Read ProProfs Help Desk Reviews

I have had a good experience with it. It's very easy to use. Just go for it, and you will never regret it. I have been using it for a long time and have had a very good experience so far. So, I am recommending this software to you. Read Faveo HelpDesk Reviews

Good, but it needs some improvement to provide flexibility for developers. ServiceNow does not offer certain variable types, such as a hierarchical view for checkboxes, and it is difficult to create a custom script. Even when a custom script is created, it sometimes does not w... Read ServiceNow ITSM Reviews

Raiseaticket is an excellent ticketing tool with many features. One particularly helpful feature is the scheduled task option, which allows for automatic ticket creation. Read Raiseaticket Reviews

We have been using SharePoint for more than 10 years now; it is a great tool for document sharing and collaboration between teams and departments. We use corporate SharePoint as a central repository to store and share documents with colleagues, which saves time and effort. Read Microsoft SharePoint Reviews

I like the fact that the lead source analysis gives me an accurate view of the sources of my generated leads. I like all the features... we are already seeing better sales results because of the sales reporting tool. Read Kapture CX Reviews

HappyFox is a brilliant piece of software that I have come across in the market. I would totally recommend using this software to all my business colleagues, and I plan to use it for my future ventures too. Highly recommended for all! Read HappyFox Reviews

ngDesk is super easy to use, and communicating with different teams is very easy. It has very good customer support and offers 24/7 assistance. ngDesk has done a great job in seriously improving their product by listening to their customers and releasing new features to make them... Read ngDesk Reviews