Overall CCAvenue Reviews

Here's an unbiased review of CCAvenue. Discover how CCAvenue users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 27 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

CCAvenue Pros and Cons Based on Customer Reviews

"CCAvenue offers a variety of plans and pricing options, making it flexible for different business needs."

"The support team is praised for being excellent and responsive, assisting users with any technical difficulties."

"Security is a top priority for CCAvenue, providing users with peace of mind when handling transactions."

"Users find the platform easy to use, which helps streamline payment processes."

"There can be occasional technical glitches that may disrupt the payment process."

"Some users find the space for dispute resolution too limited, requiring additional emails to provide necessary proof."

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Showing 20 out of 27 Reviews

Hear directly from customers who have used CCAvenue. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Shyamal M.

Senior manager

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Nov 01, 2023

Verified via Business email.

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Review Source: Organic

CCAvenue have a seamless transaction

CCAvenue is a very secure payment gateway. If CCAvenue is one of the payment gateway options, I will surely select it. There is not even a single bug in it. Loved this software. Really appreciate the work.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

CCAvenue After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CCAvenue?

Various plans and pricing. Easy to use, with an excellent support team in case of any technical difficulty.

What do you dislike about CCAvenue?

Too little space given when there is a dispute ends up writing an email with all the relevant proof to contest disputes.

What features is CCAvenue currently missing?

Sale data as per the customised selection

What other products like CCAvenue have you used or evaluated?

PayU, Razorpay, Phonepe

Alina S.

Manager

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

4.0

Jul 18, 2022

Verified via Business email.

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Review Source: Organic

Good

I like it. It's one of the best payment gateways I've ever used. It has various plans and pricing. It's easy to use. I just want to thank you for your excellent service.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

CCAvenue IOS App Experience

1 2 3 4 5 6 7 8 9 10

CCAvenue After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about CCAvenue?

Sure, please provide the text you would like me to review.

What do you dislike about CCAvenue?

There are no grammatical errors in the text provided.

What features is CCAvenue currently missing?

No

Imraan

Owner

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Mar 10, 2017

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Fraud Company

We are an online merchant and had integrated the CCAvenue payment gateway. A customer made a payment of Rs. 12,825, and without providing any reason, CCAvenue held the payment for six months. During these six months, we were constantly in touch with CCAvenue to retrieve the payment (I have complete records). However, CCAvenue Risk team member Anil Methri stated that CCAvenue would release the payment after 180 days (six months). Upon the completion of six months, we contacted them again, and they refused to release the payment. Now, I am planning to take legal action against them. It seems that CCAvenue is a fraudulent company trying to extract money from several merchants through such fraudulent activities.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Jeffrey

Manager

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 09, 2017

Verified via Business email.

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Review Source: Organic

CCAvenue is good....!

CCAvenue is good because I recently purchased a phone from an unknown website for Rs 2500. The payment gateway was CCAvenue. I paid for the product, and after a few days, the phone website owners sent an email saying they would return my money because of no stock. I got scared that I got cheated because when I ordered, they told me there was stock. Anyhow, after 2 days, CCAvenue paid me back the full amount. So, thank you.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Sushrut

Web Developer

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 26, 2016

Verified via Business email.

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Review Source: Organic

Secure Payment Gateway

CC Avenue is a very secure payment gateway. If there is CC Avenue in one of the payment gateway options, I will surely select this one.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Eshan

Manager

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 08, 2016

Verified via Business email.

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Review Source: Organic

Great software for payment

I really like this software. It's really great work. There isn't a single bug in it. I love this software and really appreciate the work.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Eshan B.

Manager

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Great software

I really like this software. It's truly great work. There isn't a single bug in it. I love this software and really appreciate the effort.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SFBC

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jan 20, 2016

Verified via Business email.

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Review Source: Organic

THIS SOFTWARE IS TOO GOOD.

I like CCAvenue when I pay the bills through CCAvenue because it provides a secure link and quick payment, similar to SBI, and works fast and efficiently.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Ajil

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 20, 2015

Verified via Business email.

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Review Source: Organic

Good work

Good experience using CCavenue. Money transactions are much better and easier than anything else, and if any fail, there is assured money back. Friends, please go for this and feel better than ever.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Hemanth

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

CC Avenue The biggest payment gateway

Everyone knows that CC Avenue is the biggest gateway, and I prefer it most of the time for its easy usage and wide range of payment options. They actually keep updating their website very often, which ensures that users don't suffer because of bugs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Harish S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Appreciable Payment Gateway

A payment gateway for merchants online, which can conveniently facilitate online business through the CCAvenue payment gateway. It is very useful and provides a good platform for both merchants and customers. It is also very specific and has high security to protect it from intruders. Many top websites use this payment gateway on their sites, which increases its usage.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Manoj s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Very safe payment gateway

Excellent! It is the best safe payment gateway for online transactions. I like it so much! Safe and reliable. I also want to mention that the encryption used by CCAvenue is 128-bit encryption. So don't worry about your credit card and money. Go ahead and give it a shot.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

rohit y.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

excellent

Excellent - one of the most innovative software I have seen with awesome graphics quality. Superb quality, I must appreciate the developer for making such wonderful software. Bugs - there are some bugs, but they are minor and can be ignored. However, the developer should make some changes. Price - a little bit high but can be compromised with their quality. Performance - it performs up to my expectations. Summary - you must try it, superb.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

rounak p.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

best payment gateway

CCAvenue is my favorite payment gateway. It is smooth, fast, and simple. It can be understood easily. The payment never hangs as the gateway is super smooth. All my transactions are safe too. I like it a lot.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

sachin k.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Sep 29, 2020

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Review Source: Organic

make the process short

I have made three payments through CCAvenue. I felt secure, but it has a very long process where I had to fill in almost the same information on three different pages. Otherwise, it's not a problem because I need to take the least risk to secure myself.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Kim J.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Excellent work

This is well-optimized software. It looks very classy, and its performance is also up to the mark. I highly recommend this software. It is very handy. Go for it if you are seeking some good software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Gaurav S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Was Very Good For Transaction Purpose

CCAvenue is a reputed firm here in India. The money transfer method is very safe, fast, reliable, and precise. The payment gateway is very advanced. The banking system in the country is going to change for the better. It is great for its internet banking options and debit card transactions for shopping. There have been great advancements in technology, especially for banking and business purposes. I received an email from CCAvenue informing me that they have assigned the RuPay Debit card option to my website.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Nizam H.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

VERY GOOD PAYMENT SYSTEM

I found this payment system very user-friendly. The payment options, security, and ease of use are impeccable. It is also a very trustworthy system. I have not faced any problems using this system. They introduce new features that enhance the whole experience.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

ANSH R.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Secure And Trustworthy

CCAvenue is very secure and trustworthy. Whenever I see CCAvenue on a payment page, I feel assured and can make my payment easily. It supports a large number of platforms and payment gateways, making it easy to use anywhere. Thumbs up to CCAvenue.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

manikanth

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Pretty Good Experience and Hassle Free

The payment gateway has a pretty clean UI and is easy to navigate. It's hassle-free without any hiccups, and hence I like it while making online payments through this CC Avenue portal. It is linked to many e-tailers, and I am pretty accustomed to using it in various transactions. I hope this service keeps getting even better with new features. I would like to have this kind of no-nuisance approach while dealing with online transactions and am privileged to use this service.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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