Overall CCH iFirm Reviews

Here's an unbiased review of CCH iFirm. Discover how CCH iFirm users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.3/5

Based on 14 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.2

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Likelihood to recommend 82.9%

Likelihood to recommend

Out of 100%

CCH iFirm Pros and Cons Based on Customer Reviews

"CCH iFirm is a cloud-based solution, making it accessible from anywhere, anytime."

"It is particularly beneficial for small businesses, providing services beyond a typical CRM."

"The support team is prompt and helpful, ensuring a smooth user experience."

"The software offers a comprehensive set of features for managing workflow, resources, and information efficiently."

"Direct integration with popular tools like MS Office and Outlook is lacking."

"Some users were unaware of the online learning platform, which could aid in understanding the software better."

"The application does not always assure availability, which can be a concern for users."

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Showing 14 out of 14 Reviews

Hear directly from customers who have used CCH iFirm. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Maroof

Director

Used the software for : More than 1 year

Company Size :1-10 employees

1.0

Jun 04, 2020

Verified via Business email.

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Review Source: Organic

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Incentivized Review

Unreliable Product and Bad Customer Service

Product is good, but you cannot depend on it. Furthermore, Wolters Kluwer does not provide any assurance of the application's availability. What use is a good application if it is not available when you need it most? Think twice before buying it.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

What do you like best about CCH iFirm?

A good application that is on the cloud.

What do you dislike about CCH iFirm?

Service becomes unavailable without any warning. 2020 - On the last day of tax filing, the system went down for hours and hours. 2019 - Print issues during the busy tax season.

Carlo

Used the software for : Free trial

Company Size :11-50 employees

5.0

Jan 12, 2018

Verified via Business email.

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Review Source: Organic

An essential tool to manage accounts.

Currently, I am using the trial version of CCH iFirm. It is flexible software and is very helpful in managing documents, billing, clients, and tasks in an efficient way. CCH iFirm allows the incorporation of next-generation accounting practices to increase the productivity of the business online. I am looking forward to buying the full version and would absolutely recommend it to other business colleagues. The support team is prompt and helpful.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about CCH iFirm?

It is the best tool to manage workflow, resources, and information, all on a single platform.

What do you dislike about CCH iFirm?

The software is a little pricey for small businesses and start-ups.

Yunus

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Jan 06, 2018

Verified via Business email.

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Review Source: Organic

CCH iFirm has helped our company to get our accounting organized

It is really worth trying the online version of CHH iFirm. It allows you to be far more flexible than you ever thought you could be as a small business owner. Being able to access your account on your phone makes you look professional and helps you manage and keep tabs on the go.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about CCH iFirm?

CCH iFirm offers a gamut of features for small businesses to large businesses. I use the smallest option, and it has everything I need to run my business.

What do you dislike about CCH iFirm?

I wasnt aware of their online learning platform, or else it would have been much easier for me to understand the software.

Jamie

Used the software for : Free trial

Company Size :201-500 employees

4.0

Jan 06, 2018

Verified via Business email.

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CCH iFirm has been a fantastic choice for our business

Its overall accounting functionality is easy to use, making it the best accounting software for small businesses. You can start working with it in just a few minutes. Follow up with your bank accounts through the available integration between CHH iFirm and your bank. You can check required details at any moment in the Change-Log to see who has posted, added, or edited any transaction in the system. The extensive integrations available with other software are great, saving both time and money. I really enjoy using this software as a small business owner.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about CCH iFirm?

Proper taxation, multi-currency support, clear & consistent reports to keep it all in check.

Samant

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Dec 26, 2017

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It is far better than any other typical CRM available in the market.

We found it to be a dynamic, integrated, cloud-based solution that aids in simplifying and running our office. You name it, and they have it. Its key features, such as financial management, task management, and taxation management, have served as a savior in running our firm.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about CCH iFirm?

We found it to be, by far, the best software for managing our accounts.

What do you dislike about CCH iFirm?

It does not provide direct integration with Outlook.

Sashwat

Used the software for : Less than 6 months

Company Size :51-200 employees

4.0

Dec 26, 2017

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It has helped us make our organisation work more effeciently and effectively.

The best feature we liked about it is that it is cloud-based. This helps us access it anywhere, anytime. It has easy navigation and an intuitive interface. It has a real-time KPI dashboard that helps us manage our firm. The contact management feature helps us manage all our contacts in a better way.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about CCH iFirm?

If you are a small-scale industry, this is the best software for you, providing you with services beyond a typical CRM.

What do you dislike about CCH iFirm?

The only thing we disliked about it is that it does not integrate directly with MS Office. If this integration were provided, our job would be easier and simpler.

Gracilly M.

Used the software for : 6-12 months

Company Size :501-1000 employees

5.0

Nov 23, 2017

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100% dependable and trustworthy solution

We wholeheartedly trust CCH iFirm

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about CCH iFirm?

cch-ifirm has a big name in the CA firms. We never had to think about purchasing one as the feedback was so good. Very easy to install and use, cch-ifirm helped my team work in a much more streamlined way. While the software took care of mundane jobs, me and

What do you dislike about CCH iFirm?

CCH-iFirm has a big name among CA firms. We never had to think about purchasing one, as the feedback was so good. Very easy to install and use, CCH-iFirm helped my team work in a much more streamlined way. While the software took care of mundane jobs, my team and I...

Priya

CA

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 11, 2017

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Office Automation Software In India

The most user-friendly module has been helping my entire team and me utilize our resources and time more efficiently, allowing us to dedicate ourselves to better productivity and our firm's business. We have been using this for the past six months, and it has helped our team track all our weekly activities and the hours utilized, all on one dashboard. It has been one of the best office automation software in India to date.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aditi

Manager

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 18, 2016

Verified via Business email.

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Easy to use solution for CA firms of all sizes

The CCH iFirm is an easy-to-use solution for CA firms of all sizes. If you are looking for a swift and smart organization, you must join the thousands of legal professionals who trust Wolters Kluwer's product, CCH iFirm, to manage and grow their chartered accountancy firms.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Shreya

Head

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

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Review Source: Organic

Office Management Software

If you are looking for office management software for accountants that allows you to share important files and documents with your clients anytime through a portal, CCH iFirm is the best practice software for CA firms.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Shreya

Head

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 29, 2016

Verified via Business email.

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Review Source: Organic

Best practice software for CA firms

If you are looking for office management software for accountants that allows you to share important files and documents with your clients anytime through the portal, CCH iFirm is the best practice software for CA firms.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Puja

Marketing

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Timesheets for chartered accountants

Timesheets for chartered accountants are a very important feature that helps manage employees and keep track of them. It also assists in assigning tasks based on the availability of dedicated employees.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Shikha

Marketing

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

checklist for statutory audit

CCH iFirm helps manage clients, contacts, jobs, billing, and debtors through checklists for statutory audits. Office productivity software is a category of application programs that help users produce documents, databases, graphs, worksheets, and presentations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Janice B.

President

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

A Complete Waste of Money

This software performs a wide range of functions, including file downloading, debtors management, priority management, and more. It is very popular because it helps users meet all their needs and requirements in today's world.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

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