Chaport

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Overview
Features
Specifications
Comparison
Pricing
Company Details
Description
User Reviews
FAQs

What is Chaport?

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps.

Chaport Starting Price

$ 0/Forever

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Chaport Awards

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Our Awards and Recognition

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Chaport Screenshots

Key Features of Chaport

Google Analytics
Webmaster & Sitemap
Customer DataBase
Social Media Integration
Agent Scheduling
Assignment Management
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Transfers / Routing
Visitor Targeting
Visitor banning
Real Time Monitoring
File Sharing
Automatic Greetings
Personal Greetings
Visitor Tracking
Live chat system
Lead Capture
Automated Routing
Help Desk Management
Issue Tracking
Website Visitor Tracking
Push Notifications
Multi-Channel Communication
Customer Engagement
Chat / Messaging
Search
Live Chat
Saas helpdesk software
Reporting/Analytics
Canned Responses
Geo Targeting
Proactive Chat
Multi Website Support
Chat Widget
I Spy
Chat History
Conversation Notes
Supervise Chats
Pre and Post Chat Forms
Real Time Chat
Chatbot
Process/Workflow Automation
Mobile Notifications
For Websites
GDPR Compliance
Omni-Channel
Pre-configured Bot
Multi-Language
Search/Filter
Real-time Chat
Transfers/Routing
Human Handover
Lead Qualification
Group Messaging

Chaport Users

Business

Freelancers
StartUps
SMEs
Agencies
Enterprises

Available Support

Email
Phone
Live Support
Training
Tickets

Specifications

Deployment:
Cloud Based
Payment:
Monthly, Yearly
Api
Customization
Mobile Support

Desktop Platforms

Web App
Windows
Mac

Mobile Platforms

Android
iOS

Language Support

Azerbaijani
Chinese
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hungarian
Indonesian
Italian
Japanese
Latvian/Lettish
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Turkish
Ukrainian
Vietnamese
Welsh

Chaport Categories on SoftwareSuggest

Customer Support Software

Help Desk Software

Customer Engagement Software

Customer Service Software

Chatbot Software

Knowledge Base Software

Chaport Comparisons

Chaport Pricing

Click here to get detailed pricing as per your requirements.

Free

$ 0

Forever

2 operators
Unlimited chats
Unlimited websites
60-day chat history
Basic widget customization
Web, desktop & mobile apps
SSL encryption
GDPR compliance
Mobile-friendly chat widget
Multilingual chat widget
Operator photos
Email request
Offline messages
Notifications
Brief visitor info
Visitor info editing
Chat deletion and export
Operator roles
Basic reports

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Pro

$ 19

Per month

Everything in Free plus:
4 operators
Unlimited chat history
Auto-invitations
Facebook, Viber, Telegram, etc.
Advanced widget customization
Pre-chat form
Saved replies
REST & JavaScript API
Group chats
File sending
Emoji
Read receipts
Detailed visitor info + Visitor behavior
Visitor notes
Chat transfer
Search
Typing insights
Working hours
Autoresponder
And much more...

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Unlimited

$ 75

Per month

Everything in Premium plus:
Unlimited operators
Chatbots
Knowledge base + FAQ bot
Custom fields
Bot chats reports
Working time reports
On-demand reports
Zapier integration
Automatic operator assignments
Chat ratings
Shared saved replies

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Company Details

Company Name :

Chaport

Headquarter :

Alhambra

Website :

Visit Website

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Chaport Description

Chaport is modern multi-channel customer messaging software for websites designed to help businesses connect with their customers. It is user-friendly, easy to install, and doesn't affect website load time. Today it is trusted by more than 30,000 teams across the globe.

Chaport offers lots of features that allow companies to get and qualify more leads, make more sales, and provide high-quality customer support:

Live chat: Communicate with your customers through the chat widget on your website.
Chatbots: Create and activate a chatbot that can answer questions and request customer info 24/7.
Multi-channel: Receive messages from live chat, social networks, and messengers and answer them from Chaport.
Knowledge base + FAQ bot: Let your customers resolve their common issues themselves by creating a knowledge base and suggesting relevant articles directly in chat.
Auto-invitations: Send automatic messages to initiate conversations with your customers.
Saved replies: Create answer templates to send answers in seconds and be more efficient.
Typing insights: See customer messages even before they click "Send" and answer faster.
Group chats: Help your customers together with your colleagues, improve support, and increase customer satisfaction.
Pre-chat form: Request customer names, emails, order numbers, and any other information before chatting with them.
Custom fields: Add more fields to the "Visitor Info" section so that your chat operators can see more information about your customers and prepare better offers.
Visitor behavior: View the pages your customers are browsing on your website while they chat with you.
Apps: Chat with customers using mobile apps for Android and iOS, desktop apps for Windows and macOS, or a web-app in a browser.
Integrations and API: Integrate Chaport with third-party apps via Zapier or API.
And much more...