What is Chat Outsource?

Hire professional chat agents for better chat support and more qualified leads. Chat Outsource is a pioneer live chat third-party support provider to small, medium, and large enterprises.

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Key Features of Chat Outsource

Here are the powerful features that make Chat Outsource stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Live Chat
  • Ticketing System
  • Automated Responses
  • Multi Channel Support
  • CRM Integration
  • Analytics And Reporting
  • Customizable Chat Widgets
  • Chat Transcripts
  • Canned Responses
  • Chat Routing
  • Customer Feedback
  • Knowledge Base Integration
  • Mobile Support
  • Proactive Chat
  • Chatbot Integration
  • File Sharing
  • Visitor Tracking
  • Co Browsing
  • 24/7 Support
  • Multilingual Support

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Chat Outsource Specifications

Get a closer look at the technical specifications and system requirements for Chat Outsource. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Chat Outsource
Overview Provided by : Mike Alexander
Chat Outsource Categories on SoftwareSuggest :
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Language Support :
English
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Chat Outsource Description

Here's the comprehensive description of Chat Outsource. Gain a brief understanding of its unique features and exceptional benefits.

Our outsourcing live web chat agent service is perfectly suited for businesses who believe in providing the best customer service and experience by engaging their website audience. We strive to generate revenue for our clients by turning their online potential buyers into a current customer. We provide a complete chat solution to firms irrespective of their size by providing an end to end live chat service. Hence, allowing businesses to divert their expertise and focus on to their other operations others than customer support.

Chat Outsource Resources

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Overall Chat Outsource Reviews

Thinking about using Chat Outsource? Check out verified user reviews & ratings based on Chat Outsource's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 2 Reviews

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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

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Showing 2 out of 2 Reviews

Nellie

Product Manager

5

Jul 03, 2018

Used the software for : 6-12 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Their live chat features are the best

I always like to recommend good services to others.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chat Outsource?

We have been working with Chat Outsource for over a year now, and they are very professional. Their live chat features are the best. Our customer team always rates their chat as professional, as they provide utmost satisfaction to customers.

Michael

Business Analyst

5

Nov 27, 2017

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Highly recommend for outsourcing real time chat support.

Thank you so much, Chat Outsource. I have never come across a company that is so professional and honest. I wanted to get real-time chat support for my website, and I was very reluctant to choose any company online with my hard-earned money. I came across Chat Outsource and found it to be really authentic. Customer reviews were good, so I thought of trying them myself. My whole experience was amazing. They have very well-trained staff. They did a thorough learning of my business process so they can answer customers as if they are part of my company. I am very impressed and will highly recommend this to everyone looking for outsourcing real-time chat support.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Alternatives of Chat Outsource

Explore alternative software options that can fulfill similar requirements as Chat Outsource. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Chat Outsource FAQs

What type of customer support is available from Chat Outsource?

The available support which Chat Outsource provides is:

  • Email

What platforms does Chat Outsource support?

Chat Outsource supports a variety of platforms including Android, IOS and WinPhone.

What types of businesses does Chat Outsource serve?

Chat Outsource serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

How is Chat Outsource commonly used?

Chat Outsource is commonly used for various purposes, such as CRM and more.

Who are the primary competitors of Chat Outsource?

The three major competitors of Chat Outsource are DEEP.assist, Textline and Clustaar. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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