Chative Reviews
Do you work at Chative? Upgrade your plan to access the full benefits of SoftwareSuggest, and collect more reviews through marketing campaigns.
Overall Chative Reviews
Here's an unbiased review of Chative. Discover how Chative users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Chative Pros and Cons Based on Customer Reviews
"Multiple agents can use the same account to handle numerous customer inquiries simultaneously, improving efficiency."
"The platform is user-friendly and easy to set up, making it accessible for businesses of all sizes."
"The ability to analyze customer data and interactions helps businesses provide more insightful and professional support."
"Some users have experienced occasional bugs, which can disrupt the smoothness of the experience."
"The platform currently lacks certain features, such as chatbots and post-chat service ratings, which some users are looking forward to."
SoftwareSuggest reviews are authentic and verified. Here's how.
Hear directly from customers who have used Chative. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Verified Reviewer
Review Source: Organic
For my company, real-time connection with consumers and prospects is a critical marketing demand, and it's one of the fundamental requests that Chative helps us meet. We can now connect with sales prospects and customers using Chative integrations from nearly anywhere. On our social media accounts and on our website, we can even use Chative integrations to send text messaging-based communication with sales prospects and customers.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
This app has data on customers such as information, total conversations, total leads, and activities. I can analyze the data to support my customers more insightfully and professionally. Moreover, I can adjust my live chats appearance to suit my brand and make it catchy for my customers.
What do you dislike about Chative?
Nothing really to dislike about Livechat from my experience. I was involved in my organization's deployment of Chative, and I was impressed every step of the way.
What features is Chative currently missing?
Not now
Verified Reviewer
Review Source: Organic
The response was rapid, and my question, although probably a silly one, was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.
Verified Reviewer
Review Source: Organic
I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. I highly recommend this platform to any company that values excellent customer service.
Phuong
Customer Service
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
When communicating with my customers (human to human), my customers feel taken care of more, and they tend to introduce my products to their friends and family.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
I loved connecting instantly with our customers, answering their questions, and immediately assisting them with their support needs.
What do you dislike about Chative?
Not much I dislike on the platform. And currently, I am waiting for Chative to add chatbot feature so that my communication with customers can be more quickly.
What features is Chative currently missing?
No
What other products like Chative have you used or evaluated?
Twak.to
How Chative is better/different from its competitors?
Customizable app and good price
Koharu
Customer Support
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
By taking note of the customer's information with the tags or notes available in live chat and automatically saving the customer's data when they fill out the information forms before starting a conversation in live chat, I can quickly learn about a customer's personality and provide better service.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
I can quickly understand the customers character to take care of them more thoroughly.
What do you dislike about Chative?
Sometimes, it has some bugs, but its okay because its a new platform, so I can understand the situation. In the end, Chative did a great job because every problem raised was solved.
What features is Chative currently missing?
No
What other products like Chative have you used or evaluated?
No
How Chative is better/different from its competitors?
No
Verified Reviewer
Verified User
Review Source: Organic
The overall experience with Creative has been positive. I only wish we had launched it earlier.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
We just recently launched Chative at our university. Working in financial aid, we receive a large number of the same questions every day, both by phone and email. Chative has allowed us to customize our responses to the everyday, generic questions that generally fill up our email inboxes.
What do you dislike about Chative?
We have only used Chative for a few months but our office has not came across anything negative in regards to Chative.
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Not now
Verified Reviewer
Review Source: Organic
We recently launched Creative at our university. Working in financial aid, we receive many of the same questions every day, both by phone and email. Creative has allowed us to customize our responses to the everyday, generic questions that generally fill our email inboxes. If the questions involve an issue or require a more detailed answer, Creative forwards this information to one of our customer service agents to address by phone or email. Creative has freed up a significant amount of time and allowed us to focus more on our day-to-day responsibilities. Additionally, Creative was very easy to set up and launch. The customization allows us to provide the information we want.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
We can have multiple agents using the same account and also attending to many website clients at the same time.
What do you dislike about Chative?
We have only used Chative for a few months, but our office has not come across anything negative in regards to it.
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Not now
Verified Reviewer
Verified User
Review Source: Organic
I use Creative for my website, and the results are quite impressive. I have more customers buying my products than before, and sales have really increased these past months. The platform is easy to use as well.
Chative Mobile App Experience
Chative After Sales Service Rating
What do you like best about Chative?
I like how easy to use Chative was, and I really like how I could customize my live chat appearance to match my website. Especially, it is cheap compared to other platforms.
What do you dislike about Chative?
The features are very cool, but it is not much. I still cant let my clients rate our service after the chat and canned response.
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
rating, canned response
Verified Reviewer
Review Source: Organic
My first impression of using Creative is the excellent UI of the widget. It exceeded my expectations! It matches our website's style well, from the chat layout, color, and background to the custom images we can add. This look makes me believe that my customers will stay longer on our website, browse around, and chat with us for support. Creative live chat helps increase traffic on our website and keeps our support team busy assisting customers via live chat. Happy!
Chative Mobile App Experience
Chative After Sales Service Rating
What do you like best about Chative?
Good UI, fully live chat customization, shared inbox
What do you dislike about Chative?
Some bugs still happens causes my experience not really smoothly. Hope they can fix them soon.
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Automation chatbot
What other products like Chative have you used or evaluated?
Nothing
How Chative is better/different from its competitors?
I think their full-page chat will be absolutely standout. So smart when using live chat as a landing page for our website
Verified Reviewer
Review Source: Organic
The chat looks good on my website because of its customization, but I hope I can control my text color in the future. The price is suitable for my team and me.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
Beautiful live chat with strong customization. The UI is easy to understand, and I can use the features with no confusion.
What do you dislike about Chative?
I am looking forward to customizing text color on live chat and offline messages (in case my agents are not online).
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Business hour, live typing
What other products like Chative have you used or evaluated?
I have used tawk.to before
How Chative is better/different from its competitors?
Chative live chat UI is more beautiful than tawk.to. Although tawk.to has more features than but it is meaningless to me
Verified Reviewer
Verified User
Review Source: Organic
I like how simple it is to use, and many features are available to free accounts. There is truly something for everyone's budget. It also has a good style, and you can customize your live chat very easily.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
The price is very affordable, especially compared to most other similar software, which is at a higher price point with less functionality.
What do you dislike about Chative?
Sure, please provide the text you would like me to review.
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Automation reply
What other products like Chative have you used or evaluated?
Tidio
How Chative is better/different from its competitors?
The price is very cheap and it is very easy to use
Verified Reviewer
Review Source: Organic
I have paid only a low cost, but this live chat is perfect for me to communicate with customers through the attractive chat window on my website. The mobile app is a big plus. All of your money will be well spent. Highly recommend.
Chative IOS App Experience
Chative After Sales Service Rating
What do you like best about Chative?
Low-cost, attractive chat window, beautiful inbox
What do you dislike about Chative?
Tracking live visitors
Do you think Chative delivers value for the money spent?
Yes
Are you satisfied with Chative features?
Yes
Did implimentation of Chative was easy?
Yes
What features is Chative currently missing?
Tracking live visitors
What other products like Chative have you used or evaluated?
LiveChat, Jivochat, Tawkto
How Chative is better/different from its competitors?
Featured and low cost